Maharashtra SIC withdraws order on blocking access to building plan

Following strong protests from RTI activists and citizens, the Maharashtra SIC withdrawn his order the blocked access to building plans under the transparency law

Following strong protest by activist and citizens, the Maharashtra state chief information commissioner (SIC) has withdrawn his ‘controversial’ order on blocking access to building plans or other document (like interior plans) to anyone under the Right to Information (RTI) Act.


RTI activists Shailesh Gandhi, who also served as Central Information Commissioner, and Bhaskar Prabhu had filed a complaint against the SIC order. They pointed out to Ratnakar Gaikwad, the SIC that his order was not as per the law and would lead to encouraging illegal building activities.


"After hearing our submissions Mr Gaikwad has very wisely decided to withdraw the controversial order. This is a very good action and must be complimented. It is in the spirit of the RTI Act," said Mr Gandhi in a statement.


The SIC, in his order on 26 September 2013 had directed all local bodies in the state not to disclose building plans or other document (like interior plans) to anyone under the RTI Act, citing security concerns.


The SIC issued the order using powers vested under Section 19(8)(c) and 25(5) of the RTI Act, which said, "All municipal corporations, municipalities in the state are directed not to provide building plans or other related documents of public buildings including government and semi-government offices, hotels, gymkhanas, hospitals, malls, IT and commercial buildings. Similarly, in case of private buildings, interior plans will not be provided under RTI unless it is proved that the information sought is in public interest."


The order came as shock to several RTI activists such as MR Gandhi (who served as Central Information Commissioner) and Mr Prabhu, who are working on placing all permissions granted, approval plans and concessions for several buildings on the website of BrihanMumbai Municipal Corp (BMC). Both, Gandhi and Prabhu are part of the BMC's technical advisory committee (TAC). The TAC was on the verge of ensuring suo moto disclosure of all building plans, and related documents by BMC.


RTI activist Anil Galgali, in a letter sent to Maharashtra governor K Shankarnarayan, chief minister Prithviraj Chavan and chief secretary Jayant Banthiya has questioned the issuance of the order by Gaikwad. "...the order is bad in law, without application of mind, illegal, unconstitutional and against the RTI Act. The Information Commissioner has to pass orders within the purview of RTI Act on a case which is presented before it. It has no powers to pass any general orders/law, which is vested with either the government or the Legislature," Galgali said.


According to the SIC, on 25 September 2013, Subhash Desai, member of legislative assembly (MLA) from Shiv Sena wrote to him about serious lapses committed by Public Information Officers (PIOs) while furnishing information about building plans and these PIOs are violating Sections 8 (a, d), 9 and 11 of the RTI Act. Mr Desai requested the SIC to instrct BMC, MHADA and MMRDA not to provide information about public places like government/semi-government building, hotels, gymkhanas, hospitals, malls, IT buildings and commercial buildings. "Since the Commission was also of the same opinion, an order was issued on 26 September 2013 under Section 19(8) and 25(5) of the RTI Act," Mr Gaikwad stated in his order issued on 4 December 2013.


He, however, had cautioned public authorities to exercise adequate caution when demand for the plans of public utilities or buildings are made. He said, "Public authorities must consider if there is may be some danger to national security or public safety if these plans are given."


Welcoming the SIC's decision to withdraw the controversial order, Mr Gandhi said, "Citizens must point out mistakes to public servants who must be open to accepting citizens’ viewpoints. Together all of us must work to change and improve our governance.  Public servants and citizens are not in an adversarial relationship. We should attempt to achieve our goal of a better Nation through cooperation".

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    nagesh kini

    7 years ago

    Kudos to the MoneyLife veterans Shaileshbhai and Bhaskar for so gallantly taken on the SIC head on and setting matters right.
    They need all our support. May their tribe increase. Keep it up!

    Disabled people can use RTI to good effect

    While 3rd December is commemorated as World Disability Day, how many know that RTI could empower the disabled to know about various welfare schemes, grants, concessions and scholarships they are entitled to?

    While the Right to Information (RTI) Act is being used as a powerful tool by many of us, there do not seem to be even a handful that uses it to empower persons with disabilities (PWD).


    Mysore-based social activist Siddaraju who is associated with the National Federation of the Blind has been steering various campaigns by invoking RTI Act in his fight for justice of disabled people, particularly children. One of his campaigns led to the Mysore Police Commissioner reserving 10 parking spaces for the disabled. Bangalore-based Sakshi Trust has a handbook to guide the PWD to invoke the RTI Act.


    The Chief Commissioner for Persons with Disabilities under the Ministry of Social Justice and Empowerment, Government of India is the official who is in charge of the rights, welfare schemes and scholarships for the PWD. As per its website, “The Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995, enlists facilities that persons with different types of disabilities would be entitled to; and the responsibilities and obligations which are placed on the Government of India, state governments, local bodies and establishments in this behalf. It broadly includes measures for prevention and early detection of disabilities, education, employment, social security, research and manpower development, barrier-free access and preferences and facilities that are available to such persons and the action which needs to be taken to avoid any discrimination against persons with disabilities.”


    The RTI Act can be used to find out various schemes and scholarships applicable to the PWDs, under the Ministry of Social Justice and Empowerment as well as at the state and municipal corporation levels. The RTI Act has provided assistance from the public information officer for a person who is sensorily disabled. Sec 7(4) states: “Where access to the record or a part thereof is required to be provided under this Act and the person to whom access is to be provided is sensorily disabled, the Central Public Information Officer or State Public Information Officer, as the case may be, shall provide assistance to enable access to the information, including providing such assistance as may be appropriate for the inspection.’’


    Anita Iyer, founder trustee of Ekansh Trust based in Pune, states that the main issues of concern are, “lack of education opportunities both at the primary and higher levels; lack of livelihood and employment opportunities; lack of physical access in buildings and; denial of access to most civil and political rights. This is because PWD are not seen as a powerful vote bank. Hence, they are marginalised and sidelined by the society. They should be made aware of the power of the RTI Act so that the government machinery would give more attention to the rights of the PWD under various schemes. More and more RTI activists and NGOs should come forward to help them in filing RTI.’’


    The Office of the Chief Commissioner for PWD has provided an information handbook on the RTI Act 2005, on its website.


    It states that:

    this Information Handbook has been prepared in pursuance of Section 4 of the Right to Information Act, 2005 (RTI Act, 2005) to provide information in respect of powers, duties and functions of the Office of the Chief Commissioner for Persons with Disabilities (Office of the CCPD) set up under the Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995 (PwD Act)

    to provide access to information under the control of Office of the Chief Commissioner for Persons with Disabilities and to promote transparency and accountability in the working.

    To provide maximum information suo motu or sources thereof so that people have minimum resort to use of the RTI Act.

    This handbook is useful for the persons with disabilities, their guardians, Voluntary Organisations and individuals working in the field of disability and Central/State Government Organisations.


    Bangalore based Sakshi Trust in association with ActionAid India has developed a guide for the PWDs to invoke the RTI Act. It includes “a step wise guide to drafting RTI applications and provides a useful tool to seek information by anyone concerned, an NGO, or even parents. The context of the RTI applications and interventions in this book are made from the perspective of specific issue that a citizen/ disabled person maybe concerned about.’’

    The issues the book has addressed through sample RTI application forms pertain to:

             Getting a Disability Certificate

             Getting an allocation in Poverty Alleviation Schemes

             Ensuring barrier free access in Public spaces and offices

             Access to education and related services for PWDs

             Employment opportunities for the disabled

             Getting Assistive Devices

             Ensuring complaint is heard by the Commissioner for PWDs


    For each of these issues, the guide book contains model RTI application have been developed that can help you solve the problem. For more information, visit:

    The guide book states the general reasons for the raw deal that PWDs get in our country:

    (a) Lack of awareness and negative attitudes towards people with disability. Very often people with disability are seen as sick persons who need care and comfort

    (b) No tradition of / or facilitation for people with disability forming political interest groups at various political levels

    (c) Lack of awareness about the governmental administrative structures and how, they can be used by NGOs and people with disability in particular

    (d) People employed in the Office of the Commissioner of disability themselves are not well versed in disability issues

    (e) State Coordination Committees and State Executive Committees (as specified in the Disability Act of 95) are not yet set up in all states

    (f) The strengthening of the disability movement is sorely required

    (g) Only a few people with disability are represented in the administrative bodies set up by the Government

    (h) Lack of platforms where people with disability represented in governmental committees can share experience with other disability groups, get support, advice and gather information about disability issues


    The book states that, “Despite of the shortcomings and challenges stated, the PWD Act (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995: remains a unique opportunity to establish linkages between the administrative bodies and people with disability regarding political issues as well as rehabilitation.’’


    The prolific use of RTI Act can further strengthen and make the PWD Act more meaningful and relevant.


    (Vinita Deshmukh is consulting editor of Moneylife, an RTI activist and convener of the Pune Metro Jagruti Abhiyaan. She is the recipient of prestigious awards like the Statesman Award for Rural Reporting which she won twice in 1998 and 2005 and the Chameli Devi Jain award for outstanding media person for her investigation series on Dow Chemicals. She co-authored the book “To The Last Bullet - The Inspiring Story of A Braveheart - Ashok Kamte” with Vinita Kamte and is the author of “The Mighty Fall”.)

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    Vinita Deshmukh

    7 years ago

    Thanks Anita. All the best to you too.

    Anita Iyer Narayan

    7 years ago

    Dear Vinita,

    Thank you for reacting so promptly post our session at our conference today.

    Your work has always been exemplary and I hope that our association will go a long way in making things change.

    More strength to you...and our movement.

    Anita Iyer


    7 years ago

    While it's commendable that there is provision for such enquiries using RTI, it's shameful that this vital information is not made freely available and easily accessible. Why should we have to fill out an application to get the information to which we, as citizens, have a 'right'? Perhaps as a champion of the right to information, this could be a next step in your campaign.


    Vinita Deshmukh

    In Reply to Lavanya 7 years ago

    Section 4 of the RTI Act makes it mandatory for public authorities to put up most of the information on their websites so that there is no need for filing a RTI application. I have been consistently campaigning for that.

    Moneylife Impact: Now, track the status of your passport application on your smartphone!

    Moneylife’s consistent campaign since March 2013, has led to a series of customer-friendly initiatives by MEA and TCS; the latest is with mobile technology. The mPassport Seva app provides a wide variety of services such as status tracking, locating a passport office and other general information

    No more the arduous trips to your passport office and exasperating interaction with the officials who often make you run round and round. Now, to track your passport application; to find out which is your passport office if you are residing in a small town or overseas; to get the required contact numbers; to find out exactly what are going to be your application fees and; any other general information, all you need is to search it on your smartphone!

    Termed as the `mPassport Seva’, this new mobile application enables Indian citizens to access passport related information on their smartphones. This service has been executed in public-private-partnership (PPP) mode by the Ministry of External Affairs (MEA) with Tata Consultancy Services (TCS).

    It may be recalled that since March 2013 Moneylife succeeded in breaking the TCS’s corporate secrecy, when it took up the passport issue at Pune, which was in utter mess. For more than a fortnight, the TCS officials refused to take note of the constant emails being sent to them regarding the breakdown in services. The writer agitated in front of the Pune’s TCS’s Passport Seva Kendra in Mundhwa, after which TCS officials came out in the open, to discuss the problems. Passport applicants were also encouraged to use Right to Information (RTI) to track status of their passport application.

    Thereafter, it was after Moneylife’s managing editor Sucheta Dalal’s intervention through a meeting she organized at the Moneylife Foundation office in Mumbai. This meeting held sometime in April 2013, broke the ice of corporate secrecy. Tanmoy Chakroborty, head of Global operations at TCS, took the lead in making the Pune passport office citizen-friendly through various facilities including online payment along with the online application form. It is heartening to note that this has now resulted in an extra facility that was not envisioned before – that is, the `mPassport Seva.’ Moneylife heartily thanks the TCS and the passport division of the MEA.

    See these links for other Moneylife impact stories on passport:

    Moneylife Impact: TCS swings into action to ease some difficulties faced by Pune passport applicants


    Moneylife Impact: Now pay online for your passport; challan option also available


    Moneylife Impact: Ministry of external affairs begins action on Pune Passport mess


    Pune Passport Seva Kendra improves process of applications and facilities: A Moneylife Impact


    Moneylife Impact: Chief Passport Officer increases daily appointments to 1,100 after inspecting Pune’s Passport Seva Kendra


    An RTI application gives Peyush Rai his passport even before submitting his plea


    File an RTI application if you do not get your passport in time


    A press release issued by the Ministry of External Affairs on 5th November, states, “In order to keep pace with the current technology, the Ministry of External Affairs had launched the mPassport Seva mobile app on Android platform, as a pilot, in March 2013. Encouraged by positive public response, the Ministry has now launched this app on Windows and Apple iOS platforms as well.’’

    To avail the facilities available on your Smartphone, you would have to download it their respective stores:

    Android-based handsets:

    Windows-based mobiles:

    Apple iPhones:

    Following are the facilities offered on your smartphone:

    • mPassport Seva, enables Indian Citizens to access passport related information on their smartphones. This application provides a wide variety of services such as status tracking, locating a passport office and other general information
    • The application provides information on various steps involved to obtain a passport related service and related phone numbers in case of queries or concerns
    • The users will be able to search for a Passport Seva Kendra (PSK) or District Passport Cell (DPC) in a district where a passport application can be submitted. This can also be searched based on PIN code. For certain states and districts, the users can search for police stations as well
    • Citizens residing overseas who apply for a passport service in Indian missions/posts abroad can also utilize this facility for searching address and other relevant information
    • The fee calculator feature of the application enables users to find out the applicable fee based on the service and mode of submission
    • Users can track the status of their passport applications by providing file number and date of birth. In case the passport has been dispatched, delivery status can also be tracked
    • In the meanwhile, citizens share their happiness on getting their passports with the guidance of Moneylife. An example:

      Dear Vinita
      Happy Diwali and trust you are doing good.

      This is to inform you that I have received my passport today. It was indeed a great commitment by Passport Officer Mrs Rane who had promised me to expedite the case, provided everything being in order. I appreciate her and her office's sense of responsiveness and expediting this so promptly. In the event you get an opportunity, I would request you to extend my thankfullness to them. I will share my entire experience, which is really laudable, of working with Pune Passport Office in some suitable forum for the benefit of common citizens.

      Lastly, my sincere gratitude to you to for listening to my concern, taking it up and guiding me to handle this rightfully to closure. You people are doing a great job to the nation and society.

      Thanks again and with warm Regards,

      Subrata Maity

    (Vinita Deshmukh is the consulting editor of Moneylife, an RTI activist and convener of the Pune Metro Jagruti Abhiyaan. She is the recipient of prestigious awards like the Statesman Award for Rural Reporting which she won twice in 1998 and 2005 and the Chameli Devi Jain award for outstanding media person for her investigation series on Dow Chemicals. She co-authored the book “To The Last Bullet - The Inspiring Story of A Braveheart - Ashok Kamte” with Vinita Kamte and is the author of “The Mighty Fall”.)

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    6 years ago

    Hello Sir, I have applied for a passport under tatkal mode. I genuinely need passport in short term. I have submitted my application along with all documents on 21st Jan 2015. Still my passport online status is 'Your passport application is under process at regional passport office'. I was expected that I will get it in 3-4 days. I had received an email from that they have initiated post-verification as Police verification. I asked RPO about exact status of my application then they said please clear your police verification. As I need my passport in short term, it is not affordable for me to spend 3-4 weeks to get police verification report. And passport officer already have raised police verification on post assurance mode. So I don't understand why they are not processing my application first. I will clear police verification as soon as possible.

    Please help me...I need passport in short term. I don't want to loose my opportunity...

    Sucheta Dalal

    6 years ago

    Big News: Regional Passport Officers -
    Mumbai & Thane, will answer your queries

    Painless Passports: No Agents Needed!

    Mr Tanmoy Chakrabarty, VP & Head of the Global Govt Industry Group at Tata Consultancy Services, will explain how passport issuance has been transformed, what you can expect in terms of service, speed and efficiency; and the next phase of the automation process which will track Indian workers abroad.

    He will also talk about the e-migrate system that has been launched by the Govt to protect the interests of Indians going abroad for work.

    Dr Swati Kulkarni, Regional Passport Officer - Mumbai.
    IFS and MBBS, she worked as Consul General of India in South Africa before becoming Mumbai's RPO

    Mr TD Sharma, Regional Passport Officer - Thane.

    Come and have your queries answered on these and many other benefits of the e-migrate process and automation of passports.


    Registration: 6pm

    Session Time:
    6:30pm – 8:30pm

    Indian Merchants
    Chamber, Walchand
    Hirachand hall (4th floor),
    IMC Marg, Churchgate,
    Mumbai - 400 020.

    Registration is Mandatory!

    Jewel / Libertina at
    022-49205000 or email us
    at [email protected]

    Charles Carvalho

    7 years ago

    Great job Vinita and the moneylife team. My mother has applied for a passport 3 months ago and is yet to receive it. Is there a helpline - by Moneylife or TCS or the passport authorities to follow up on such delayed cases. The passport website shows "sent to regional passport seva kendra". This status exists for the last month or so. My brother applied on the same date as my mother and received his passport in 30 days. Please advise. Thanks and regards


    Vinita Deshmukh

    In Reply to Charles Carvalho 7 years ago

    Dear Mr Carvalho, pl send me details on [email protected]


    7 years ago

    From my own family and friends experience, Passport Seva Kendra (at HERALD HOUSE Delhi, manned by TCS) has indeed proved a boon beyond expectations. entire process was completed within 45 days from the date online time slot was appied, date for physical verifications was alloted 20 days later and passprt was despacted after 21 days and got delived on the 2nd day after issue and despact detailswere informed on mobile by SMS alerts. Police verification took place after receipt of passport. in this regard over email PP office suggested to get police verification completed by informing local police station if the same is not completed by time of delivery . I recieved my passort. Service is indeed improved and a friendly for those who have given all correct data and info. And mind you, it was not a TATKAL but Normal application. welldone ! MEA


    7 years ago

    From my own experience, Passport Seva Kendra ( Mumbai) has indeed proved a boon beyond expectations. I verified in person and put my signatures on 28 th Oct. and Lo & Behold on 1 st Nov. I recieved my renewed passort without even Police verification. Service is indeed miraculous and a boon for those who have given all correct data and info. And mind you, it was not a TATKAL but Normal application. BRAVO ! MEA .

    Mahiti Adhikar Manch

    7 years ago

    In Pune it may be very good, I have very worst experience and still my wife's passport applied on 16-04-2013 sis still pending to be received.Bhaskar Prabhu



    In Reply to Mahiti Adhikar Manch 7 years ago

    Dear Bhaskar Prabhu
    An activist like U should not face such problem. If U provide a few relevant details, perhaps I may help. There must be some reason given when U track status. Otherwise can speak to the helpline of your Passport Seva Kendra in which area your residence falls. Regards

    Vinita Deshmukh

    In Reply to MOHAN SIROYA 7 years ago

    Like i said, try filing a RTI application


    In Reply to Vinita Deshmukh 7 years ago

    I think ,U wanted to reply this to Mr. Prabhu. I have had no problem. I asked B Prabhu to send details or find out 'Reason' from helpline.


    7 years ago

    Great job Vinita and Moneylife, continue the good work.

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