Kotak PMS: Among the worst in the business?
Moneylife Digital Team 08 February 2011

More than half the complaints about portfolio management services filed with SEBI, involve Kotak Securities’PMS

Portfolio Management Services (PMS) could be injurious to your wealth, and it can be especially injurious if you entrust your money to Kotak Securities.

In response to a Right to Information (RTI) query, the Securities & Exchange Board of India (SEBI) has said that Kotak PMS offered by Kotak Securities Limited accounts for 50% of the total complaints with regard to poor PMS services.

Rajan Manchanda, the investor who asked for details on the PMS schemes offered by Kotak, received the response from SEBI on 4 February 2011. It said that the regulator had 28 pending complaints about PMS services at the end of January 2011, half of which are complaints pertaining to Kotak group entities.
 
SEBI said it had received 49 complaints about the PMS services provided by Kotak Securities over the past 24 months, and that 35 of these had been resolved. Thirty-seven of the complaints were received in the past 12 months. Fourteen complaints pending involve a sum of Rs4.19 crore.

One of these complaints was against Kotak Mahindra Capital Company and it was resolved a year ago. (This matter is most likely from last year, as the reply is dated 1 February 2010.) On whether the company is functioning or has become defunct, SEBI refrained from giving an answer, saying that this "was in the nature of seeking an opinion from SEBI". It is unclear how a question about whether a company is functioning or not becomes a matter of opinion. Similarly, SEBI said that Kotak Investment Advisors is not registered with the regulator.
 
Mr Manchanda, who has himself been a victim of Kotak PMS asked: "Shouldn't SEBI warn investors (about these complaints) like it did with Sahara?" He also wondered how Kotak received so many awards when there have been serious problems about its services over the past three years. Interestingly, while SEBI has not taken any effective action against Kotak, the institution boasts that no penalty has been levied against it.

This situation is explained quite simply. SEBI chooses to tinker with regulations rather than offer comprehensive information to investors. Performance data on PMS services needs to be reported to a statutory database, which is overseen by the regulator. Instead, SEBI merely requires this information to be put up on the service providers' own database (this too has been enforced only after persistent follow-up by Moneylife) and on their application forms. This is just a beginning in terms of information dissemination and a lot more needs to be done.

A Moneylife survey on investor satisfaction with PMS services, conducted recently, indicated that complaints filed with the regulator do not capture all the complaints regarding PMS losses. In fact, Moneylife has helped mitigate losses to an extent in a couple of cases, where no complaint was filed with the regulator at all.

Read the following reports on Moneylife: Do Indian regulators need a hearing aid?-III

Kotak dupes investor of Rs2.27 crore through bogus claims

Portfolio Management Schemes leave investors with a big hole in their pocket
 

Comments
hariansy
5 years ago
KOTAK PMS is one the worst and managed by unproffessional guys. I invested Rs.25 Lakhs in 2017 and in between their effient trading my investment reduced to Rs. 14 Lakhs. When I complained to Kotak they told me that they made some mistakes and they are correcting it. Later on this week I closed it afer 4 years and made an astonishing profit of Rs. 21,900/-.
What a disaster and my only consolation is I got my capital back without any profit.
Be careful if you invest with Kotak.
haravtar
7 years ago
Kotak PMS is one of worst and pathetic product i have ever invested in. Worst team and worst product.
Its still in 25 % negative after 2 years approx and always when you ask , they give their own sweet stories and ask to wait. Pathetic PMS team and worst product of Kotak
nn bala
2 decades ago
None of these PMS guys ( not only Kotak) have knowledge about the various investment and tax savings avenues available. They are not adequately qualified also to advise you.

They just know about their own company's products. especially the mutual funds or more risky investments such as futures & options.

All of them are highly biased towards pvt sector banks like kotak, icici, hdfc etc and they advise the clients to close the a/c with PSU banks. In fact PSU Banks are far more committed to customer service than pvt sector banks. One PMS guy told me that it is not possible to transfer money thro RTGS between PSU banks. This is the state of their 'knowledge'

Keep away from these guys.
FIRSTCHOICEIPOANALYSIS
2 decades ago
Also look at the share price of the issues managed by Kotak Mahindra Capital Company, in the last two years. Kotak is the worst performing BRLM in the world.
p y k
2 decades ago
the article as given by mr bala is really good. one has to be aware of the risk..and then invest with pms. better to invest in mutual fund sip style and relax..check the perfirmance once in while..
R Balakrishnan
2 decades ago
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