Information Commissioners Fight Shy of Penalising Errant PIOs, Which Is Gross Injustice to Citizens: RTI Study
Last week, we highlighted the alarmingly large numbers of Central and state information commissioners rejecting second appeals to the extent of 87%. This week, we focus on their performances on imposing and executing penalties on public information officers (PIOs) which is pathetic as per the Report Card on Information Commissions of India 2018-19, released last fortnight, which reveals that most information commissioners have literally done away with imposing penalty; thus letting the PIOs go scot-free even though they do not provide the information citizens rightfully seek. 
 
As per Section 20 of the RTI Act, the penalty clause is one of the key provisions, in acting as a deterrent for PIOs, against violating the RTI law; that is, denying information or giving half-baked information to the RTI applicant. To keep a check on them, this Section empowers information commissions to impose penalties of up to Rs25, 000 on erring PIOs for violations of the RTI Act. 
 
However, between 1 January 2018 and 31 March 2019, only nine state information commissions out of 21 information commissions, which provided this information, imposed a penalty on PIOs; the remaining 8 SICs did not divulge information: they did not even bother to provide the information to the study group. These SICs are those of Bihar, Kerala, Karnataka, Maharashtra, Odisha, Punjab, Rajasthan and Uttar Pradesh.
 
To elaborate further, between 1 January 2018 and 31 March 2019, the SIC of Chhattisgarh led by recommending disciplinary action on 1,097 PIOs. This was followed by the Haryana SIC which penalised 456 PIOs. The number of PIOs penalised by other SICs are as pathetic as this: Uttarakhand – 135, Jharkhand – 29, Gujarat – 2, Telangana – 2, Arunachal Pradesh – 1, Meghalaya – 1 and, Tamil Nadu -1. As for the SICs of Andhra Pradesh, Assam, Goa, Himachal Pradesh, Madhya Pradesh, Manipur, Mizoram, Nagaland, Sikkim, Tripura and West Bengal, zero penalty was imposed which implies that no penalty was imposed at all in any of the second appeals lodged with them.
 
Even if a penalty is imposed, is it really extracted from the errant PIO’s salary? There is very little data to give us a complete idea. Hence,  the report card made by the Satark Nagrik Sangathan (SNS) & Centre for Equity Studies (CES) October 2019 recommends that, "ICs must adopt a standardized format for their orders that contains at least basic information about the case and the rationale for the decision. Each order needs to be a speaking order and must include information on whether the actions of the PIO/officer attract a penalty under any of the grounds laid down in section 20 of the Act, the course of action adopted by the IC (including issuing a show cause notice), and legal basis and grounds relied on by a commissioner if a penalty is not imposed despite the existence of any of the circumstances mentioned in section 20."
 
Interestingly, a study of 2017, (Tilting the Balance of Power - Adjudicating the RTI Act’, RaaG, SNS & Rajpal, 2017), states:  “A random sample of orders of information commissions had found that on an average 59% orders recorded one or more violations by the PIOs, based on which the commission should have imposed penalty. If this estimate of 59% is considered, penalty would be imposable in 68,900 cases out of the 1,16,780 cases disposed by the 22 ICs. Actual penalties though were imposed in 2,091 cases—only in 3% of the cases where penalties were potentially imposable! The ICs therefore did not impose penalties in 97% of the cases where penalties were imposable.’’
 
Observations of the ` Report Card on Information Commissions of India 2018-19’:
 
  • The failure of the commissions to impose penalties in clearly deserving cases, sends a signal to the PIOs that violating the law will not invite any serious consequences. This destroys the basic framework of incentives and disincentives built into the RTI law and exasperates applicants who seek information at a high cost and often against great odds.

 

  • The laxity in imposing penalties allows PIOs to take liberties with the RTI Act, at the cost of the public. By not imposing even the legally indicated and mandatory penalties, information commissions are increasing their own work-load and encouraging delays and illegitimate denials for the public.

 

  • In effect, this near universal violation by information commissions is threatening the very viability of the information regime in India. If a penalty is imposed each time an RTI application is ignored or illegitimately denied, there would hardly be an application that would be delayed, ignored, illegitimately denied, or otherwise illegally dealt with. Thus, it would most likely change the whole incentive base of PIOs and significantly tilt the balance in favour of the public and of transparency.

 

  • Often, commissioners cite lack of adequate powers to ensure compliance with the law. However, information accessed as part of this assessment shows that ICs are, by and large, reluctant to use even the powers explicitly given to them under the RTI Act—not just imposition of penalties but also the power to recommend disciplinary action against persistent violators. 
 
Agenda for Action
 
  • Information commissioners across the country must collectively resolve to start applying the penalty provision of the RTI Act more rigorously. There needs to be a serious discussion among the ICs to resolve their hesitation in imposing penalties envisaged in the law.

 

  • ICs must adopt a standardised format for their orders that contains at least basic information about the case and the rationale for the decision. Each order needs to be a speaking order and must include information on whether the actions of the PIO/officer attract a penalty under any of the grounds laid down in section 20 of the Act, the course of action adopted by the IC (including issuing a show-cause notice), and legal basis and grounds relied on by a commissioner if a penalty is not imposed, despite the existence of any of the circumstances mentioned in Section 20.

 

  • Applicants and complainants must persistently pursue the issue of imposition of penalty where any violation of the RTI Act has taken place. They need to insist that the ICs detail in each order the reasons why penalty is not being imposed. 

 

  • The commissions should maintain a detailed database of the penalties imposed by them, including the name and designation of the PIO, quantum of penalty imposed and date of imposition. This would enable commissioners to identify repeat offenders, so that they can recommend the initiation of disciplinary proceedings against erring PIOs as per the provisions of Section 20.

 

  • In cases where PIOs or PAs refuse to comply, the ICs must initiate appropriate legal proceedings, including approaching the courts, if necessary, for recovery of penalties and enforcement of their directions.
 
(Vinita Deshmukh is consulting editor of Moneylife, an RTI activist and convener of the Pune Metro Jagruti Abhiyaan. She is the recipient of prestigious awards like the Statesman Award for Rural Reporting which she won twice in 1998 and 2005 and the Chameli Devi Jain award for outstanding media person for her investigation series on Dow Chemicals. She co-authored the book “To The Last Bullet - The Inspiring Story of A Braveheart - Ashok Kamte” with Vinita Kamte and is the author of “The Mighty Fall”.) 
 
Comments
P M Ravindran
4 years ago
Actually I am confused with some data given here. Elaborating on the data given in the Table 6 it has been stated '...the SIC of Chhattisgarh led by recommending disciplinary action on 1,097 PIOs. This was followed by the Haryana SIC which penalised 456 PIOs...' The table itself states that it is data pertaining to the number of cases where disciplinary had been recommended. Now recommending disciplinary action and imposing penalty are two entirely different situation. The former is applicable when the PIO has been found to be 'without any reasonable cause and persistently' failing in his duties. This is mandated under Sec 20(2) of the RTI Act. The 'presistently' is missing in Sec 20(1) and applies to penalty which the information commissioner is empowered and mandated to impose in case of default, even for the first time and for as straight forward a reason as delay in providing even part of the information sought.

On agenda for action, there is no gainsaying the importance of imposing penalties. But it would be futile to expect the ICs to reform. The need is to prosecute a few of them under Sec 219 of the IPC which reads as :
Section 219. Public servant in judicial proceeding corruptly making report, etc., contrary to law
Whoever, being a public servant, corruptly or maliciously makes or pronounces in any stage of a judicial proceeding, any report, order, verdict, or decision which he knows to be contrary to law, shall be punished with imprisonment of either description for a term which may extend to seven years, or with fine, or with both.

Right now even those who approach courts against the orders of the ICs do so only for reversing the order and do not seek to get punishment for the defaulting ICs. In fact I myself could have done it for each and every decision of the ICs I have in my possession, if only...I had an iota of faith in the efficiency and fairness of our judges. (I believe the judiciary to be the greatest impediment to rule of law, not only by their failure to deliver decisions promptly but also in ensuring that justice is not only done but seen to be done. This being a topic in itself, and my favorite at that, I will refrain from going on a tangent except to state that if the quasi judicial authorities are following the example of our courts they cannot be blamed for it.)

The point about speaking order and a standard format is easy to do but again the question is can you expect the ICs to do that? NO. The simplest standard format could be to list the information sought and state whether it had been given and if given, the date on which given. If not given, what is the valid reason for not giving. The importance of 'valid' need not be over stressed. A simple ' the public authority does not have it' is definitely not a valid reason.

Right now, the only use of RTI Act is for exposing the idiots and traitors among public servants, as per this mission statement of Save RTI Campaign:

SAVE RIGHT TO INFORMATION. USE RIGHT TO INFORMATION ACT.
GET INFORMATION OR......
EXPOSE ATLEAST THREE IDIOTS/TRAITORS* AMOUNG PUBLIC SERVANTS!
1. THE PUBLIC INFORMATION OFFICER
2. THE FIRST APPELLATE AUTHORITY (AND THE HEAD OF PUBLIC AUTHORITY WHERE THE HEAD OF THE PUBLIC AUTHORITY IS NOT THE FAA!) AND
3. THE INFORMATION COMMISSIONER

* An idiot is one who does not know the job s/he is getting paid to do and a traitor is one who knows it but does not do it. Provided that even an idiot can be branded a traitor based on the consequences of his/her action
Praveen Sakhuja
Replied to P M Ravindran comment 4 years ago
Your versionsaare true to anextent I know. Authorities turn back to noe the corrupt idiot working under him, then what is required to be done? I using RTI since 2010 exposed such incident where a corrupt officer naming SK Saxena is appointed as Director Inspection and Quality Control under Ministry of Commerce in 2009. Exposures unde RTI at latter stage proved him to be corrupt misusing governemtn funds for personal benefits using juniors to act as per his wishes. CAG also reported in its reports in 2016, but nothing harm could be done to him BECAUSE all corrupts sitting in ministry supported him to reapy his obligations of recruitments, lavish gifts and many more. So this is our culture, till we sweep uder our own carpets and make authorities act in a transpatrent manner we cannot acheive any thing. Corruption prevailed and is still at large. Bolo Jai Shree Ram. Bharat Mata Ki Jai.
vinod kumar garg
Replied to P M Ravindran comment 4 years ago
A naked truth about to expose the implementation of RTI Act by the PIO, Public authorities and Information Commissioner's.
Now on deep studies of various decisions given recently by information Commissioner's of Central Information Commission, New Delhi, certainly may be challenging effectively.
BR
4 years ago
Air India Ltd, Chennai & HQ in N. Delhi deliberately deny infmn & care less for Dharma or Responsibility or Correctness. PIOs in it jointly deny & dodge. FAAs also support it as they are employees back scratching to save & promote each other. Yet, if an employee wants infmn it will be denied even in court. They have money of Public taxes to waste on Lawyer, Court, etc., Unduly High Salaries, benefits, tours, Star hotel stay for gumaasthaas, avoidable OT wage, etc. An Indian Airline Director Finance daughter was being visited by a groom to select bride. He got a SKODA Car kept in front of his Chennai house that time to pretend as if he owned it. IAL paid its rent Rs40, 000/- to hire company. That is why AIL has become bankrupt & begging Govt to pay for daily money.
vinod kumar garg
Replied to BR comment 4 years ago
This situation do exists almost in all public authorities and not performing according to RTI Act as they know now Central Information Commissioners/State information commissioner's have become a teeth less official's and pro PIOS instead appeallent/complainant.
gcmbinty
4 years ago
Not giving information by PIOs is another scam sort of, being manipulated by the by the corrupt, I am probably not wrong in saying so. I would also like to compare the INC Government and the RSS-BJP governance who have opposed the RTI right from the beginning. Now, who is corrupt? The citizens must raise united voice for penalising the PIOs and others in the line for not providing information to the citizens.
jaideep shirali
4 years ago
The RTI Act should have excluded retired and serving bureaucrats from being part of ICs, babus will always protect their own anyway. Had the ICs been normal citizens, they would have understood the citizen's anger and penalised the PIOs. Babus cannot be paid from the common citizen's taxes and then refuse to answer him.
Rajesha Giriyappa
4 years ago
The strict rules should be followed in RTI act, penalty is must for default PIO. By following this identity and aim of introducing this act should be maintained..... All Information Commission should think about the RTI act.
Rajesha Giriyappa
4 years ago
The time period for each activities in RTI has been fixed, but PIOs are very casual they won't give reply with in time and also won't give information. After seeing this condition by Information Commissions never impose any penalty who is not following as per act. The strict agenda mentioned in this articles are very important.
vinod kumar garg
4 years ago
Really great guidelines for appeallent/complainant not to give up before IC/CIC , while passing any orders on matter before them must give reasons for not awarding the punishment to errent PIO.
Praveen Sakhuja
4 years ago
This is a factual and real picture printed. None of the PIO is afraid of penalty, as CIC has no powers to recover the imposed penalty if PA is not interested. I filed application on o/o DGFT seeking information of a suspended employee, Saxena of EIC, both department under ministry of commerce. Application and appeal filed took rounds for over more than three months but I couldn't get the information from DGFT. Reasons none is afraid of CIC due to government policies. Bolo Jai Shree Ram
Rajesha Giriyappa
Replied to Praveen Sakhuja comment 4 years ago
Yes penalty may be imposed to careless PIO. ICs should impose penalty to PIO who don't follow rules.
selva raj
Replied to Praveen Sakhuja comment 4 years ago
Absolutely no use of RTI, for a needy common man. RTI Comm decides a 2nd Appeal after years by which time a court case ends against the petitioner and need for that information is lost.
GLN Prasad
4 years ago
How horrible it is to say that complainant can only pray and can not insist and involve in the penalty proceeding, and it is left to the discretion of IC alone? ICs are also mostly bureaucrats and if you look into further data, that bureaucrat ICs generally never penalize PIOs and those nonbureaucratic ICs may penalize one or two. Unless a show cause notice is issued based on the affidavit of the complainant to PIOs, immediately on receipt of a complaint from the complainant to speed up the process, a citizen can not expect any fruits from RTI Act. Unless they bring systematic improvement of forming issues immediately on receiving second appeals and confining to the issues, focusing on speedy disposal, the situation certainly continues forever. The level playing field is always there when compared with powerful PIO, the ordinary citizen can not fare better during hearing.. In some cases, more than PIOs, it is IC that cross-examines and passes strictures. I still doubt as to how many ICs really dictate the decisions, and it is mostly left to the subordinates.
vinod kumar garg
Replied to GLN Prasad comment 4 years ago
This is a factual analysis and interpretation brought on article. Even in corruption matter where 2nd Appeals/Complaints filed Information Commissioner making on interpretation and not performing according to provisions of RTI Act while clear provisions do exists.
Harish
4 years ago
Good Article.
Ranbir Lamba
4 years ago
Spare the rod spoil the child
Public servants must be severally punished for Dereliction of duties else government & public will move distant apart
in acting as a deterrent for PIOs, against violating the RTI law; that is, denying information or giving half-baked information to the RTI applicant. To keep a check on them, this section empowers information commissions to impose penalties of up to Rs25, 000 on erring PIOs for violations of the RTI Act.
Free Helpline
Legal Credit
Feedback