India loses Rs116.4 billion a year on poor customer service: study
Business in India lose up to Rs116.4 billion in revenue every year due to poor service as customers abandon transactions or end relationships when companies do not meet their expectations, a survey says.

India loses Rs116.4 billion ($2.46 billion) due to poor customer service every year in revenue due to inability to meet customer expectations," a survey conducted by Greenfield...

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SBI Q1 net profit up 42% on higher interest, revenues
State-run lender State Bank of India (SBI) reported a 42% higher first quarter net profit on a healthy growth in treasury, wholesale and retail banking operations as well as in revenues, especially the interest revenues.

For the quarter to end-June, SBI said its net profit rose to Rs23.3 billion from Rs16.4 billion while total revenues, including interest revenues, grew 29.8% to...

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Network18 buys majority stake in AIM-listed Indian Film Company
In a fresh acquisition, Network18 Holdings—a subsidiary of Raghav Bahl promoted Network18 Media & Investments has bought a majority stake in the AIM-listed Indian Film Company (IFC).

“With this acquisition, Network18 currently holds 50.2% stake in IFC. Couple of months back, Network18 had picked up 14.39% stake in IFC for Rs250.81 million, thereby increasing its stake to 35.99%...

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