Our fight against unsolicited commercial communication (UCC) or spam messages aimed at conning us is not going to end. While email service-providers do have filters to separate such emails, spammers or hackers behind it keep changing email IDs from which such mail is sent. This makes it difficult for the spam filters to detect and move these mails to spam box or folders.
Phishing e-mails pretend to be from a financial, or other trusted, institution; but these actually contain links to genuine-looking but fraudulent websites that try to steal personal information or extract some money.
Some spammers even impersonate reputed organisations or product-maker or service-provider. Recently, we received an email that gave 'serious warning' about our YouTube channel!
You can create separate filters for your email accounts for such fraudulent emails. Email managers, like Microsoft Outlook and Mozilla Thunderbird, also offer tools to mark mails as spam.
2. Provide the email address on which you have received the spam email.
3. Share complete Gmail address of the person who has sent you the email.
4. Provide email headers of the message. To obtain the email headers in Gmail, click the down arrow next to the reply button, and select 'Show original'. Copy the text and paste in the box provided at the above link.
a. Outlook: Open Outlook. Open the email you want to see the headers for. Click File and then Properties. The headers will show in the ‘Internet headers’ box.
b. Mozilla Thunderbird: Open the email you want to see the headers for. Click View and then on Message Source. The headers will show in a new window.
c. Apple Mail: Open the email you want to see the headers for. Click View and then Message and then All Headers. The headers will show in the window below your inbox.
5. Share the original subject-line of the dubious message.
6. Share the content of the questionable message (paste the entire body of the message in the provided space on the above link).
7. You can also share any other additional information in the text box.
8. Select yes, if the email you had received, appear to be from someone impersonating Google.
9. Submit your complaint.