Several customers cheated by the online shopping portal came together through social media and kept up pressure on the police, which finally led to arrest of the timtara.com’s top executives
In an extraordinary effort, several cheated consumers of online shopping portal Timtara.com kept up the pressure on the local police through social media, resulting in the arrest of the website’s top executives. After lot of hue and cry and around 200 complaints from cheated customers, last week the Delhi police arrested Arindam Bose, director of timatara.com, and his associate Harish Ahluwalia. Setting an example, these consumers showed how to successfully use social media to track and lodge complaints against the online shopping portal.
Several customers, who were cheated by Timtara.com, joined hands through a Facebook page (which was later closed by the social networking site). Members (and cheated customers of Timtara.com) like Deepak Agnihotri, Neeraj Prasad, Ankit Sharma, Vikalp Gupta and others filed cases with the Delhi police, Noida police as well as the Economic Offences Wing (EOW).
“We put up immense pressure on the police to file a first information report (FIR) against Arindam Bose, Harish Ahluwalia and others. At least one among us would call and ask details from the police station several times a day. I don't know why it took so long for the police to register the FIR but finally they did. In the meantime, the company was selectively refunding money to members. In fact, just a week before registering the case, Timtara.com refunded me. However, we continued with our efforts and filed case against them," said Neeraj Prasad.
Prasad said, several cheated customers of Timtara.com came together on Facebook through various forums, like “timtara.com consumer voice”. He also created a Facebook page “timtara.com fraud website” to create awareness. “However,” he said, “It was a matter of extreme frustration that Facebook sided with the frauds and shut down the page without any courtesy as warning, etc. This page had listed photos and addresses of all the known timtara.com employees.”
The group then contacted a lawyer and sent a legal notice demanding Rs50 lakh as punitive damages from Timtara.com. After receiving the notice, the portal started selectively paying money. “They (Timtara.com) refunded money to a few other people who were not among the complainants so as to discourage more people joining us. They even sent old/repaired goods to some members from our group,” Prasad said.
Finally the case was registered against the company in the consumer court and on 30th March, police arrested Bose and his associate Ahluwalia.
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He opened a company named Surpluss, which s gone now.
Then he started two more companies:
https://www.togofogo.com/
https://www.zuludeal.com/
These two are currently live to fool people and loot people money.
Will Amazon, Flipkart, Snapdeal follow his footprints ?
Not got till, any hope ?
could someone help me to get my money back.
Regards
kiran
09902122882
My transaction Id : 10170227, dt. 20/1/13 for INR 4489 at Timtara website
Plz. help.
Tushar
I ordered a Blackberry Playbook 16GB on 31/12/2011 with Order No 10161773 with a value of Rs13,300% , as there was a delay in Shipment it was cancelled on 08/01/2012. I got a cancellation mail order. Later when I asked for refund I was told it will be done in a week. Every week I mail them and most often I wont get a reply. It is now more than 700 days. No sign of refund.
Now no one is replying to mails or picking up phones.
I ordered a Blackberry Playbook 16GB on 31/12/2011 with Order No 10161773 with a value of Rs13,300% , as there was a delay in Shipment it was cancelled on 08/01/2012. I got a cancellation mail order. Later when I asked for refund I was told it will be done in a week. Every week I mail them and most often I wont get a reply. It is now more than 700 days. No sign of refund.
Now no one is replying to mails or picking up phones.
I cancelled the same , but still the refund is pending.
Could any one help me in this regard.
Raju M J
9940202757
Please help
Homi Irani
9221609542
plzz help me
Mayank Talwar
7838855739
I tried the below options:
1.emailed details to [email protected] (payu.in was the online payment gateway of timtara in my case) they took care of my request and helped me refund my money :)timtara will change the provider time to time. so findout ur payment gateway provider and email them.
2.http://www.akosha.com/ (they'll charge u about 500 bugs i think. but the'll get u a solution)
Arun
9860223983
I tried the below options:
1.emailed details to [email protected] (payu.in was the online payment gateway of timtara in my case) they took care of my request and helped me refund my money :)timtara will change the provider time to time. so findout ur payment gateway provider and email them.
2.http://www.akosha.com/ (they'll charge u about 500 bugs i think. but the'll get u a solution)
MY TRANSACTION NO. IS 10152379……..PLSSS CONSULT ME IF SOMEONE HAVING INFORMATION HOW TO GET OUR MONEY BACK FROM THIS WEBSITE……
ANKUR SHARMA
8281711125
here is the blog link.
http://www.retailopia.com/2012/08/order-...