One important dimension, among the 12 rules for good communication, is brevity. ‘Be brief’ is the fourth rule; after ‘telling enough’, ‘being on the same wavelength’ and ‘watching your tone’. Yet, how brief is brief?
Someone who just says ‘good morning’, without adding your name or ‘to you’, is being brief. But, if he has used the right tone, then the objective is achieved. In a foreign...
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