GSTN Glitches: Delhi HC Asks for Presence of Infosys & Tech Mahindra during Next Hearing, Says Report
The Delhi High Court has issued notices to Infosys Ltd and Tech Mahindra Ltd, the information technology (IT) support contractors of goods and services tax network (GSTN) portal. The HC was hearing a writ petition that challenged various issues relating to technical flaws, glitches and limitations in the online portal system evolved by GSTN, says a report from
The bench of Justice Vipin Sanghi and Justice Sanjeev Narula also asked the IT companies to be present during next hearing. The Court considers their presence necessary with a view to better appreciate the intricacies, and to ensure that the grievances raised by the taxpayers and its orders are understood and implemented in true perspective.  
The petitioner has raised several issues related with the GSTN portal, including non-availability of GSTR 9, 9A, 9C for FY2018-19, failed attempt to upload annual return for FY2017-18 and non-availability of email-ids and telephone numbers of the nodal officers on the GST site.  
Rejecting the tax department's justification for the non-operationalisation of the requisite return form for the FY2018-19 because of due-date extension and preventing confusion in the petitioner's mind, the HC opines that "it should be possible to upload the returns for both the years 2017-18 and 2018-19 simultaneously."
"Financial year, in respect of each year, ends on 31st March and it should be possible for the assessees to upload their forms soon thereafter. They should not have to wait for filing of the returns in the prescribed forms till the last date," the bench stated.
The HC also directed tax department produce deliberations of GST policy wing and GST Council's recommendations. The matter is scheduled to be heard on 20 February 2020. 
Earlier the Delhi HC had directed the chairman and chief executive officer (CEO) of GSTN to be responsible to monitor and ensure the redressal of all grievances relating to the GSTN, including IT related grievances in the working of the GSTN network until the constitution of public grievance committee.
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    P M Ravindran

    1 year ago

    This kind of problem is not only with GST portal. Earlier, for filing ITR one had to get Form 16 from the employer/bank (in the case of pensioners). The bank is required to issue this within 2 months after the financial year ends. The tax payer then has two months to file the return. But even after full computerisation the bank could never issue this form within time. In one year I waited till 28 Jul to file the return (just 2 days left for D day). And I had to file it without getting the Form 16. My complaint against the bank never produced any results. Even now the banks are not providing this form in time. But tax payers are saved the agony because of the availability of the form 26AS at website of the IT Dept.

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