In your interest.
Online Personal Finance Magazine
No beating about the bush.
Although banks may have complaints about the findings of a customer satisfaction survey (see cover story) or claim that they have well-oiled grievance redressal systems, every consumer knows it is not all that true. Here are some typical problems customers face and what to do about them, suggests Sucheta Dalal
Someone on my yahoo group correctly said that when things went right with his...