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I made an investment in Principal Personal Tax Saver on 20/02/2008 vide Folio No. 55190782. I had made sure to write ‘DIRECT’ in the broker column. I was surprised to find that I was charged an entry load. On writing to them, I got an auto-reply as acknowledgement. But, till date, I haven’t received any reply to my mail, even though I was promised that the matter would be resolved in 48 hours....
