Enormous number of complaints of corruption and enrolment process violations against Aadhaar enrolment and update centres under CSC e-Gov, says UIDAI while asking its sibling to close Aadhaar services business
Moneylife Digital Team 08 February 2018
In a remarkable move that exposes the deep rot within the Aadhaar enrolment process, Unique Identification Authority of India (UIDAI), the agency assigned to issue Aadhaar numbers has rejected renewal request of another government company Common Services Centres (CSC) e-Governance Services India Ltd for its Aadhaar services. UIDIAI was concerned about the “enormous number of complaints of corruption and violations in enrolment process.” It has decided, under the directions of the Prime Minister’s Office, that Aadhaar enrolment centres would now only function at government premises or bank and post offices. 
 
Ashok Kumar, Assistant Director General of UIDAI, in a letter dated 6 February 2018, said, "In view of the enormous number of complaints of corruption and enrolment process violations against Aadhaar enrolment and update centres under CSC e-Gov it may not be possible to extend or renew the memorandum of understanding (MoU) with CSC."
 
"CSC is therefore requested to process its exit from the UIDAI system as per extant procedure and guidelines and close Aadhaar enrolment and update centres working under it in phase manner without causing inconvenience to the general public," the letter says.
 
 
Interestingly, both UIDAI and CSC e-Governance Services, a special purpose vehicle (SPV) work under the Ministry of Electronics & Information Technology (MeitY). The CSC SPV was set up by the Ministry under the Companies Act to oversee implementation of the CSC scheme. CSC SPV provides a centralised collaborative framework for delivery of services to citizens through CSCs, besides ensuring systemic viability and sustainability of the Scheme.
 
And just last month, UIDAI had joined hands with CSC India to launch door step enrolment facility in New Delhi for elderly, patients and others who could not travel to Aadhaar centres. The mobile van was flagged off by Ravi Shankar Prasad, Minister of Law and IT. 
 
 
According to a 2 February 2018 newsletter from CSC, its 11,280 permanent enrolment centres (PECs) have generated 18.09 crore Aadhaar numbers with total enrolment of 26.83 crore. It has updated demographic and biometric information of 5.16 crore people, the newsletter says.
 
The Common Services Centres or CSC scheme is one of the mission mode projects under the Digital India Programme. CSCs are the access points for delivery of essential public utility services, social welfare schemes, healthcare, financial, education and agriculture services, apart from host of B2C services to citizens in rural and remote areas of the country. It has a pan-India network catering to regional, geographic, linguistic and cultural diversity of the country, thus enabling the Government’s mandate of a socially, financially and digitally inclusive society.
Comments
seo iaadhar
3 years ago
as it mentioned UIDIAI was concerned about the “enormous number of complaints of corruption and violations in enrolment process.” It has decided, under the directions of the Prime Minister’s Office, that Aadhaar enrolment centres would now only function at government premises or bank and post offices. click here
seo iaadhar
3 years ago
Hi,
As it is mentioned to close the aadhar centres as enormous number of complaints of corruption and enrolment process violations against Aadhaar enrolmentmore violation has been recorded. You can check online for aadhar updates.
samruddhi samruddhi
4 years ago
There is a lot of Problems with Aadhar Centers being given to Tom Dick and Harry without any proper evaluation system in place. Even Political Netas have started enrollment centers as an social initiative , but defeating the purpose of Social and Citizen Service. There is a lot of discrepancy, unlawful charging, Forcing the Citizen to go in for Plastic Aadhar Card which is not required, Printing of the same in special glossy sheet and charging exorbitant amount etc. Plastic Laminated Aadhar Cards have been taken by many of the Citizens and surprisingly being used by them in Banks etc, where they do not raise eyebrows at all . Citizens have paid Rs.100 to Rs.250/- to procure the same. It is not that UIDAI was not aware of the same , because it was being done by their Agents only and also certain social and political Bureaucrats to gain or support their Netagiri. Merry cautioning against going for Plastic Cards will not resolve the issue. It has to totally stand non-accepted by the Service Industry like Banks, Government Institutions, Travelling etc. A lot of Agency have flouted rules happily and made money by providing Plastic Laminated Cards to Citizens and they proudly showcase the same . Literate Citizens have fallen prey to Plastic Laminated Aadhar Cards , forget the illiterate Class . UIDAI has to take a tough stand and ask Banks, Institutions to take back the Plasitc Laminated Cards, Destroy them in front of the Citizens.
Meenal Mamdani
4 years ago
I am heartened to see that a govt body can take serious action against another govt body for failing to live up to its promise. Normally govt bodies shelter each other, so good to see that shoddy and corrupt practices are being called out.
While I have heard nothing but complaints from urban people I interact with, I was recently heartened to hear the views of the head of a NGO that is doing excellent work with the disenfranchised.
The founder of this NGO said to me that Nilekani was a brilliant technocrat but because the implementation was so poor, a very good idea, Aadhar, was lambasted by every one.
We must not throw the baby out with the bathwater.
Bharat Varma
Replied to Meenal Mamdani comment 4 years ago
Aadhaar, a very good idea?

It is INCOMPATIBLE with Democracy. By reducing a person to a mere biometric (that can be copied easily, cannot be changed or revoked of compromised and is subject to all sorts of uncertainties and manipulations), aadhaar DESTROYS identity.
Hemant
Replied to Meenal Mamdani comment 4 years ago
Well said.
Mayank Kumar
4 years ago
Govt. & UIDAI making fool of people and causing enormous corruption, loot and inconvenience to common citizen... SBI branch in Jahangir Puri, New Delhi giving token numbers of after 3 months for getting simple update done and same people updating aadhaar by taking 200 to 300 rs in evening. This is disgusting and this is happening with all allocated banks and post offices.. Do you think a person would wait for 3 months to get the things updated... Just making different ways to loot customers...
R Balakrishnan
4 years ago
The damage has already been done. Finally, Aadhaar is no good as any proof of anything-
samruddhi samruddhi
Replied to R Balakrishnan comment 4 years ago
Very True. Will Dearly Cost the Nation and Citizens in the Future.
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