Telecom companies attract the highest customer complaints, says a consumer group study

It also says that most customers were very upset about the poor quality of services offered and misrepresentation and improper billing practices of telecom companies. Improper pricing, faulty instruments and poor access to the network are other issues. Among the practices of telecom companies, one that...

Sucheta Dalal narrates the shocking case of Railways tormenting a 64-year old patient for proof of age!

Several months ago, I received one of those 'horror story' emails that are so bizarre that one tends to disbelieve them. An Information Technology company executive on his way out of a railway station after seeing off his family was routinely asked to produce his platform ticket at the...

Bangalore City Corporation has harassed a father-son doctor duo for 11 years and prevented them from occupying their own premises. Sucheta Dalal reports on this nasty and shameful story

The courts disallowed this but the Divisional Bench of the High Court ruled that the doctors could initiate action against BCC as advised and applicable. Instead of paying compensation as demanded by the...