Did Reliance General approach IRDA to reduce health premium?
Moneylife Digital Team 13 January 2011

A hefty increase of 500% in mediclaim premium led to a low renewal ratio for Reliance General. It is believed that the company approached IRDA for reducing the premium

Reliance HealthWise policyholders don't seem to be in a mood to pay a hefty 500% premium increase even if it means losing a four-year waiting period on pre-existing conditions. Following the sharp hike in the premium last year, Reliance is losing customers rapidly. It may even have approached the regulator to rollback its premiums, though the company denies it.

According to sources in the insurance industry, "Reliance General's renewal ratio for health insurance has been at 10% after the almost 500% increase in premiums last year. In recent months, after Vijay Pawar (CEO and ED) took over the charge, the renewal ratio has increased to 25%, but it is still way below the industry average of the 90% renewal ratio."

However, according to Sharad Goel, Reliance Capital Corporate Communications, "These numbers are incorrect and much below the actual figures." A source in the insurance industry said, "Reliance General approached the Insurance Regulatory and Development Authority (IRDA) recently to reduce the premiums because of its impact on business. IRDA refused to do so, saying that once the premium is hiked due to the adverse claims ratio, it cannot be reduced." Reliance, however, has denied approaching IRDA to reduce premiums.

An increase in the premium by almost 500% in Reliance HealthWise has put off customers. (Read, 'Unhealthy rise in Reliance HealthWise premiums') The full impact of the unhealthy increase in premium by almost 500% will be seen over a period. Reliance General's market share has been reducing in almost all segments. (Read, 'Reliance General market share plunges by 40%')

According to a broking house, more than 70% of Reliance customers have switched to another insurer due to Reliance's premium hike. "Due to the losses made in the past three years, Reliance had to cover up the same and revise the premium that resulted in the hike. The market reaction to the hike has led Reliance to revamp its portfolio of health policies. As a result, Reliance health insurance is not perceived as competitive in the market," said an official at another broking house.

Nagesh KiniFCA
1 decade ago
It was only to happen sooner. Initially to capture market share they came out with rock bottom premiums and liberal payout of claims.When they bled red they reversed only to lose ground.
IRDA should investigate into the hefty hikes and put an immediate end to the malpractices..
1 decade ago
I do not know about others. But today I got a rude shock when i tried to renew my policy which used to cost be around Rs. 5000.00. Now they are asking for Rs. 20000.00. I do not think any one in their real senses would renew the policy with Reliance. I had bought the policy keeping long term future in mind. I feel cheated by the company now! I am glad they are loosing market share. I urge people to think twice before buying any reliance product. You will be cheated or left cold some day. I have learnt my lesson the hard way.
1 decade ago
Your comments on the Reliance Health Policy are great.
I myself have switched over to Apollo Munich and reduced the policy coverage from Reliance to a great extent.
Somehow or the other I am not comfortable with business practices of ADAG group. I have lost heavily in the Reliance Power IPO also. I do not invest in their stocks now.

Nagesh KiniFCA
1 decade ago
INITIALLY reliance ins. entered the with rock bottom rates to capture a high market share. IRDA ought to have ascertain the veracity of the computation, whether they were viable at all. then they went on entertain claims left right and centre taking them bleeding red. the hike of 500% is an outcome of this folly.
Now that RI has come to IRDA for a reduction it should immediately call for a TOTAL due diligence ab initio from low premia, high claims, premia hikes and now lowering them. The hoax needs to be put an end to. earlier the better.
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