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Consumer Courts Lose Patience With Poor Banking Service
This year promises to be tough on banks that ignore their customers. Apart from the Reserve Bank of India (RBI) focusing on systemic changes and tracking grievance redressal, the National Consumer Disputes Redressal Commission (NCDRC), which is India’s apex consumer forum, presided over by Justice MB Shah and Ms Rajyalakshmi Rao, has delivered a series of stinging orders against...
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Fine Hands Of Clay

Tanushree Kar reports on the remarkable  initiative of a top design expert, Vanamala Jain, to train women living in slums in the art of pottery

One person can make a difference - perhaps the adage can be applied perfectly to Vanmala Jain - a teacher, entrepreneur and homemaker. Her interest is pottery, which is one of the oldest and most widespread of the decorative arts, consisting of...

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  • Moving Jobs With Your Boss?

    Consider these 5 factors before you do so

    I just read a news item about a senior executive shifting from company A to company B and 'poaching' people from company A. This is hardly front-page news since it has been a well-known phenomenon for a long time. Senior people who change jobs attract people to their new workplace all the time - deliberately or inadvertently. The questions are: one,...

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