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Consumer Courts Lose Patience With Poor Banking Service
This year promises to be tough on banks that ignore their customers. Apart from the Reserve Bank of India (RBI) focusing on systemic changes and tracking grievance redressal, the National Consumer Disputes Redressal Commission (NCDRC), which is India’s apex consumer forum, presided over by Justice MB Shah and Ms Rajyalakshmi Rao, has delivered a series of stinging orders against...
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