CIBIL to provide creditor’s contact updates to member banks

CIBIL Location Plus will provide comprehensive information like customer identification details and contact addresses along with the reported dates and all the customer contact numbers to member banks.

Credit Information Bureau (India) Ltd (CIBIL) has said that it has launched a new product, CIBIL Locate Plus, which would help its member banks to get updated contact details of their customers.
 
"One of the challenges lenders face is keeping updated and accurate contact details on all of their customers. CIBIL Locate Plus leverages the bureau's vast and comprehensive information repository to provide its members with comprehensive contact information faster and more cost effectively,” said Arun Thukral, managing director, CIBIL.
 
CIBIL's updated information will help credit grantors to reduce downstream data and labour costs by locating the right party earlier across the customer credit lifecycle, the release said.
 
Finding contact earlier in the collection process, reducing returned mail and minimising outbound calls to disconnected or wrong numbers will positively impact the business productivity and maximize return on investment of the member banks, the release added.
— Yogesh Sapkale [email protected]

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