Card Trick

In the last two years, cardholders have been plagued by  onerous new terms, shoddy grievance redressal and continued strong-arm recovery tactics, finds Sucheta Dalal

Reserve Bank of India’s (RBI) Deputy Governor, V Leeladhar, made a telling comment at a public meeting recently. He said 80% of customer complaints pertained to credit cards, forcing the regulator to expand the scope of the...

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Notes - Musical & Accounting

Music and accounting may appear to be worlds apart, but “it ain’t necessarily so”

Indian classical music and jazz -- each attracts an ardent audience, with interesting overlaps. Not only are there listeners who enjoy both kinds of music, there are also musicians who bridge the two traditions (the most remarkable, perhaps, being John and Alice Coltrane, who went so far as to name one of...

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Bully Or Saviour?

The Indian media is agog with stories of the impending entry of Wal-Mart Stores.
What will be the effect of Wal-Mart coming in? Will it completely change the shopping landscape as it has done in the US? Will it wipe out the small stores? For anybody with even a vague interest in any of these keywords - enterprise, scale, speed, lower prices, shopping - Wal-Mart is the first thing to...

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