Aadhaar for LPG: Mess created by UIDAI, OMCs and citizen victims-Part 1

Several people who have linked their Aadhaar with LPG distribution are either not receiving subsidy on time or not receiving the SMS. On the other hand, some people are receiving multiple SMS with different customer IDs about LPG refill and subsidy not related with them


The Supreme Court on 23 September 2013, in an interim order, directed that “no person should suffer for not getting the Aadhaar card in spite of the fact that some authority had issued a circular making it mandatory.”

 

However, despite this clear ruling, state-run oil marketing companies (OMC), like the Hindustan Petroleum Corp Ltd (HPCL), Bharat Petroleum Corp Ltd (BPCL) and Indian Oil Corp (IOC) are enforcing citizens to compel with the UID/Aadhaar requirement. This is not only causing troubles to citizens but lakhs of them are facing hardship due to the forceful implementation of Aadhaar for cooking gas (LPG).

 

And this is not limited to people who have not submitted their Aadhaar. Several consumers, who have enrolled and submitted their Aadhaar to the LPG distributor, are either not receiving the subsidy on time or not receiving any SMS. On the other hand, several people are receiving SMS about the LPG refill booking, cash memo and delivery, for a consumer number that is not theirs.

 

For example, I have neither enrolled for the Aadhaar nor I have linked my bank account with any UID number. Yet, I continue to receive SMS from my OMC giving details, about subsidy being deposited into a bank account that does not belong to me. Despite complaining to the OMC and LPG distributor, there is no action to delink my mobile number from the other consumer.


One of the readers of Moneylife, has been receiving SMS from OMC for three-four different consumer numbers. That too, when he has not received his own subsidy for the LPG refill in his own bank account. See the image below, the reader received SMS about booking of a LPG refill. Next message says ‘cash memo no165409 prepared on 27.12.2013 for Rs1044.50’ and his refill will be delivered shortly. The very next message (for the same booking number) says ‘subsidized cash memo 167664 dt 03.01.14 for Rs1273.5 prepared and the refill will be delivered shortly’. Then suddenly on 18th January, he received an SMS stating that his ‘booking no265829 is cancelled!’ (see the image below)


There are two things wrong in these messages. One, the consumer number does not belong to the reader and second, he is still waiting for his rightful delivery of LPG refill since more than 20 days. Interestingly, he still has to get the subsidy for his last refill and the distributor had told him that he would receive it in next 10-12 days.

 

Several readers of Moneylife have complained about threats being received from their LPG distributors for submitting the UID/Aadhaar number. All the distributors are using the one line threat, "You will not get any subsidy, if you do not provide your Aadhaar and link it to your bank account."

 

Even the social media is full of people who are having a tough time due to Aadhaar linkage with LPG refill and subsidy. Here is one such tweet that shows the mess of Aadhaar, LPG refill booking and direct benefit transfer (DBTL) scheme. The person has received subsidy through DBTL in his bank account without him booking the LPG refill!

 

 

Meanwhile, the OMC continue to send SMS asking people to submit their Aadhaar number to LPG distributor and link it with their bank account.

 

This is not only illegal but also can be construed as contempt of court. Under Article 141 of the Constitution of India, "the law declared by the Supreme Court shall be binding on all Courts within the territory of India." To declare means to announce opinion. Thus the law declared by the Supreme Court is the law of the land. It is a precedent for itself and for all Courts, Tribunals and authorities in India (Rupa Ashok Hurra vs. Ashok Hurra (2002) 4 SCC 388). 

 

Following the interim order from the apex court, the Ministry of Petroleum and Natural Gas (MoP&NG) filed an ‘Application for clarification/ modification of order dated 23 September 2013. The Supreme Court, however, simply refused to do so. On 26th November, the Supreme Court said, its 23rd September order remains unmodified. Yet, HPCL, BPCL and IOC and their distributors continue to harass customers under the name of Aadhaar.

 

This is despite, the Nandan Nilekani-led Unique Identification Authority of India (UIDAI), maintaining its UID or Aadhaar is 'free and voluntary' and is meant for 'residents'.

 

The Supreme Court is likely to hear the matter on 28 January 2014 and take these ‘welfare agencies’ and the concerned ministries to task.

 

(This is the first part of two part series. The second part describes steps needed to be taken by customers harassed by the OMCs for LPG refill and subsidy)

 

You may also want to read…

Aadhaar for LPG: How you can get justice? –Part2

 

The Prime Minister’s Fingerprints: Aadhaar and the garrotting of civil liberties
 

Aadhaar for LPG: Oil companies, Ministry of Petroleum & UIDAI disobeying Supreme Court order–Part XXII

 

Comments
arabinda sen
9 years ago
Indane consumer No. 4306 from West Bengal. I enrolled my aadhar No. for DBTL in compliance of Govt notifications. And now I repent my act as I am not receiving subsidy in my accredited bank a/c. I got supply of my last refill purchaed at market price on 5.2.14. And now as on 5.3.14 I have not received my eligible subsidy. Complaint lodged with Indanes' Transparency Portal yeilded no result.
JR
9 years ago
SIMPLE COMMON SENSE DOES NOT EXIST WITH THE UPA GOVT. FOR 50 YRS. OF INTOXICATED POWER!

IT IS A SIMPLE ARITHMATIC OF 2ND GRADE! FIRST 9 OR 12 CYLINDERS FOR ALL CONSUMERS UNDER THOSE NOS. WHICH ARE BILLED OFFICIALLY BY ALL LPG COS.& DISTRIBUTORS IN A YEAR CAN EASILY PROGRAM THEIR SYSTEMS SUCH THAT THOSE FIRST 9 OR 12 CYLINDERS ARE AT SUBSIDIZED RATES & IF AT ALL MORE, RAREST OF RARE, CAN BE SUPPLEIED AT A HIGHER RATE. THIS DOES NOT REQUIRE A STUPID NATIONAL EXERCISE WASTING MILLIONS OF PEOPLE'S PRECIOUS TIME, EFFORT, MONEY & WASTE OF PAPER, POWER, ENERGY TO DO SUCH A MUNDANELY STUPID EXERCISE!

BUT BRAINS ARE A PREMIUM COMMODITY WITH GOVT. OF THE DAY WHO HAVE CREATED A NONSENSE OF AN ENTIRE NATION & ALL THE SYSTEMS.
Nilesh Mehta
9 years ago
Hi

This is Shashikant Mehta.

I have the same problem i got 2 msg regarding the amount credited to my account but no such amount has been credited in my bank, how can i now cross check as the gas distributor is completely blank on it............please suggest me.

Shashikant
MDT
Replied to Nilesh Mehta comment 9 years ago
Thanks for your comment.
Would request you to check the second part of this series, which gives details about getting justice. In your case, it would be apt for you to file complaint with your distributor, OMC and send copies to the Supreme Court and Oil Ministry. You can also file complaint online with your OMC and follow it with an RTI.
Harish
9 years ago
Relevant organizations should bring Stay Order on DBT to bank account in case of LPG subsidy for all Citizens of India.

Maximum they can link Aadhaar for additional ID record after verifying correctness in LPG book issued to Customer.
KAVIRAJ B PATIL
9 years ago
This is easily the most audacious disrespect of the Supreme Court. The order is simple and straightforward and yet, for reasons best known to them, derive sadistic pleasure by making things complicated.
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