Raising concerns over the recent tariff hike by two telecom companies and silence from the telecom regulator, EAS Sarma, former secretary to the government of India (GoI), alleges that both the telecom regulatory authority of India (TRAI) and the department of telecommunications (DoT) are behaving as though they had no concern whatsoever to safeguard the customers' interests.
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Cable network for TV channels itself TRAI made a mess since after regulation the price increased for customers .TRAI has been very slow to form rules in support of the customers and also looks like some people are hand in gloves with the service providers.Govt should think when forming the new trai personnel some one who is strong and can talk to the service providers keeping customers needs.