Citizens' Issues
Your call now: Mobile number portability kicks in from 20th January

With mobile number portability finally seeing the light of day, you can say goodbye to your existing service provider and switch to any other player of your choice. But be warned—almost every operator in the country has been swamped by a number of complaints from subscribers

Are you among those who have been facing various issues with your service provider? From 20th January, you can easily change your mobile operator while retaining your number. According to an order issued by the Telecom Regulatory Authority of India (TRAI), mobile number portability (MNP) will be implemented in all telecom circles across the country from 20th January.

MNP allows subscribers to retain their existing mobile telephone number when they move from one access provider to another, irrespective of the mobile technology, or from one cellular mobile technology to another of the same access provider-in a licensed service area.

What this means is that a CDMA subscriber can opt for another GSM (or CDMA) service provider and vice-versa.

However, one cannot change operators across circles. This means that a subscriber from Mumbai will not be able to shift to another operator from, say, the New Delhi or Uttar Pradesh circles.

The telecom regulator feels that the facility of retention of the existing mobile telephone number-despite moving to a new telecom service provider-would help in increasing competition between service providers and act as a catalyst for various players to improve their quality of service.

According to the TRAI notification, subscribers changing their service provider will have to pay Rs19 as "porting charge" to the recipient operator. However, operators are free to charge any amount lesser than this amount or equal to this charge, the regulator has decreed.

Before you are wooed by a lower tariff plan (or any other offer), do check with existing subscribers of the operator (you plan to switch over to) about the service and network quality that you might be going in for.

Of course, the subscriber has the option to go back to her original operator, after a 24-hour period, but she will have to wait for another 90 days before going in for yet another switch.

Pre-paid subscribers, look before you switch. Your balance talk-time will be wiped out if you switch to another operator through MNP.

In addition, for both pre-paid and post-paid subscribers, the number has to remain in service for a minimum of 90 days before the MNP option is exercised. This means that fresh subscribers cannot change their operator for this 90-day period.

Here is the procedure and the guidelines for changing your operator:

1. Send an SMS to 1900 in the following format:
    
PORT <Your Mobile Number> e.g. PORT 9123456789
    
 (Note: 'PORT' is not case sensitive).

2. You will receive a reply from 1900, which will contain a unique 'porting code'.

3. Send this unique code to the mobile operator that you have selected, through an SMS. The number to which you have to send your text message can be obtained from an operator's website or, of course, from the ad blitz that will start soon.
Remember, again, this unique code is valid only for a few days (say, 15 to 30 days). You will have to send this SMS to your new operator at the earliest. Else, you will have to repeat the procedure described in point (1) above all over again.

4. Your existing operator will communicate with the new operator after checking if you have any outstanding amount. If your account has a clear balance, the existing operator will go ahead with the approval for the number porting.

5. The subscriber would also have to fill and submit the prescribed form for MNP to the new operator. The subscriber would have to submit documents (like photo ID and address proof) along with the MNP form to the new operator. Post-paid subscribers will have to submit a copy of their latest bill as well.

6. You will receive an SMS, which will provide the time and date for porting. According to TRAI, it is mandatory for both the existing and the fresh operators to complete the process for number portability within four days after the first SMS.

7. You will receive another SMS from the new operator, confirming the switch. Your mobile phone may remain 'dead' or without network coverage for about two hours while the porting takes place. But don't worry-you will be able to go 'live' again with the new operator-and your old number.

8. Remember, you can change your operator only once in every 90 days. 

User

COMMENTS

Sanjay Alhat

3 months ago

Change my opretar so change my mobile no a big problem mobile recharg please help me

rajveer singh

6 years ago

is the mobile companies increase our call rate .but why?

PRASENJIT

6 years ago

IS MOBILE PORTALITY APPLICBLE FOR NORTH-EASTERN TELECOM CIRCLE?

REPLY

Yogesh

In Reply to PRASENJIT 6 years ago

Yes, it is applicable throughout the country. Only thing, it may take few more days in north-east circles. kindly read http://www.moneylife.in/article/78/13333... for more info., thanks

Arkit

6 years ago

from where do we get the MNP form and where do we need to submit it?

REPLY

Yogesh

In Reply to Arkit 6 years ago

You can get the Mobile Number Portability form from the new operator's gallery or centers.

Arkit

In Reply to Yogesh 6 years ago

is the Rs19 one time charge or a monthly charge and is our prepaid balance carried forward to our new operator?

Yogesh

In Reply to Arkit 6 years ago

Arkit...This is one time charge. And no, your prepaid balance will become zero when you port your number to new operator. Pls read FAQs on MNP here http://www.moneylife.in/article/78/13333..., thanks

murali

6 years ago

can anybody explain as to whether the post paid customer from an exsiting operator to a new one will get the same plan and if the new operator charges as per their tariff plan which may vary how to know about it? There is no clarity on this from vodofone

REPLY

Yogesh

In Reply to murali 6 years ago

Murali...Sorry, you cannot retain your old tariff plan after changing mobile operator. You will have to subscribe for the new tariff plan that is available with the new operator. You can either visit the website or nearest gallery of the operator to know different tariff plans. thanks

Murali

In Reply to Yogesh 6 years ago

Thank you.Mr.yogesh

Randheer Singh

6 years ago

can i change my Reliance CDMA to BSNL please reply me

REPLY

MDT

In Reply to Randheer Singh 6 years ago

Yes, you can. But you may need to buy new handset for BSNL's GSM services.

ANTHONY

6 years ago

I sent PORT 99919164427 to 1900. I tried it 10 times and eveytime it is responding with INVALID SMS. Where should I complaint if my service provider is not allowing me the portability.

REPLY

param

In Reply to ANTHONY 6 years ago

you sent a 11 digit mobile number

Yogesh

In Reply to ANTHONY 6 years ago

Anthony,
The MNP is going to start from 20th January. As per our information, the PM would inaugurate MNP in Delhi. After that you would be able to sent the SMS. Kindly wait for few more hours.
Thanks,
Yogesh

Rajesh Rekhani

6 years ago

It is good. Airtel used to charge for Hello Tunes, Jokes etc. even without my demand for the same. I will be out of its clutch.

Dhiraj Ghatge

6 years ago

This is so nice step from Trai,if someone is not happy with his current operator then he can change his operator as he dont have any other choice as he cant change his no bcz he has given his no to many people.Which is quite important so this is nice one to change operator,bcz of this operator can start to provide good services

Mahesh Sharma

6 years ago

Its good, but it should be like as we can change operators in roam.

monika

6 years ago

facebook free chalegi apni 2 marji ka no. lena n enjoy..

Ybrant Digital secures $48 million funding from Oak, Asia Pacific Capital and ICICI

The global digital marketing company Ybrant Digital has received $48 million funding from Oak India Investments, Asia Pacific Capital and ICICI Bank.
Ybrant Digital will use this new round of funding to develop new technology, expand internationally and explore acquisitions.

The financing comes in the wake of a very successful year for Ybrant, characterised by its acquisition, Lycos-an Internet and search portal, and the launch of its local search platform, 'Ybrant Reach' in India.

Oak Investment Partners is a multi-stage venture capital firm. Asia Pacific Capital is an asset management company established in 1992.

User

Personal finance Wednesday

Birla Sun Life MF launches Short Term FMP-Series 5; Taurus MF floats Fixed Maturity Plan Series A; RBI to issue notes in Rs10 denomination with new features; Omkar Speciality Chemicals to introduce IPO on 24th January

Birla Sun Life MF launches Short Term FMP–Series 5

Birla Sun Life Mutual Fund has launched Birla Sun Life Short Term FMP–Series 5, a close-ended income scheme.
The scheme seeks to generate income by investing in fixed income securities maturing on or before the duration of the scheme.
The new issue opens on 19th January and closes on 20th January. The minimum investment amount is Rs5,000.
CRISIL Short Term Bond Fund Index is the benchmark index. Kaustubh Gupta is the fund manager.

Taurus MF floats Fixed Maturity Plan Series A

Taurus Mutual Fund has launched Taurus Fixed Maturity Plan Series A (91 Days Close Ended Debt Scheme).
The investment objective of the scheme is to generate income with minimum volatility through investments in debt and money market instruments maturing on or before the maturity of the scheme.
The new issue opens on 19th January and closes on 24th January. The minimum investment amount is Rs5,000.
Crisil Liquid Fund Index is the benchmark index. The scheme will be managed by Rahul Pal and Pankaj Jain.

RBI to issue notes in Rs10 denomination with new features

The Reserve Bank said it will shortly issue Rs10 denomination notes with inset letter 'N' in both numbering panels in Mahatma Gandhi Series bearing the signature of RBI Governor D Subbarao.
Except for the change in the inset letter, the design of these notes to be issued now is similar in all respects to the banknotes in Mahatma Gandhi Series with additional or new security features issued earlier, said RBI release issued here.
All banknotes in the denomination of Rs10 issued by the bank in the past will continue to be legal tender, it said.

Omkar Speciality Chemicals to introduce IPO on 24th January

Omkar Speciality Chemicals Ltd is entering in the capital markets with an initial public offering (IPO) of 81 lakh equity shares of Rs10 each. The price band for the issue has been fixed at Rs95 at lower level and Rs98 at upper level.
Omkar Speciality Chemicals is mainly engaged in the manufacture and sale of speciality chemicals viz. selenium, compounds, iodine compounds, molybdenum compounds etc and pharma intermediates viz. potassium iodate, bismuth ammonium citrate, bromoform etc.
The issue opens on 24 January 2011 and closes for subscription on 27 January 2011. The equity shares of the issue are proposed to be listed on the Bombay Stock Exchange (BSE) and National Stock Exchange (NSE).

 

User

We are listening!

Solve the equation and enter in the Captcha field.
  Loading...
Close

To continue


Please
Sign Up or Sign In
with

Email
Close

To continue


Please
Sign Up or Sign In
with

Email

BUY NOW

The Scam
24 Year Of The Scam: The Perennial Bestseller, reads like a Thriller!
Moneylife Magazine
Fiercely independent and pro-consumer information on personal finance
Stockletters in 3 Flavours
Outstanding research that beats mutual funds year after year
MAS: Complete Online Financial Advisory
(Includes Moneylife Magazine and Lion Stockletter)