Citizens' Issues
Uttarakhand Consumer forum penalises coaching class for tutoring wrong course

The coaching class took fees under the pretext of tutoring as per ISC pattern, but instead was providing tuitions based on CBSE standard

State Consumer Dispute Redressal Commission, Uttarakhand while dismissing an appeal of a coaching class asked the class to return tuitions fee and pay a fine for causing stress to the parent.

The State Consumer forum also found Takshila Institute guilty of deficiency in services. The Institute had challenged order passed by the District Consumer Forum.

Bhupinder Singh had filed a case against Takshila Institute in the District Consumer Forum alleging that the Institute failed to provide tuitions to his son as per their agreement. While taking admission for the classes, Mr Singh was promised that his son would be provided tuitions as per the Indian School Certificate (ISC) standards after paying a fee of Rs7,216.

However, when the tuitions started, Mr Singh’s son, Gagandeep, found that he was the only student in his class admitted for the ISC pattern while the rest were studying under Central Board of Secondary Education (CBSE) pattern. Mr Singh complained regarding the wrong tuitions that was being provided to his son, but the Institute paid no heed. Finally, Mr Singh approached the District Consumer Forum for justice.

On several hearings, the Institute failed to appear before the Forum and kept delaying the dates by saying that it needed time to file reply and was having a dialogue with Mr Singh of an amicable settlement of the issue. After several dates, finally the Forum proceeded with the hearing ex-parte and delivered a judgement on 25 August 2010 in Mr Singh’s favour.

Takshila Institute then appealed to the State Commission, which noticed that on several occasions the Institute failed to appear before the District Forum despite being granted time to settle the case. Takshila also submitted various documents to support its case before the State Commission.

Defending its stand, Takshila told the Commission that they had informed that the tuitions would be for CBSE pattern and not for ISC as claimed by Mr Singh. It also submitted two previous judgements to support its stand. However, the State Commission said that the two previous judgements ‘have no application to the facts and circumstances of the present case’.

The State commission observed that the institute failed to provide any document on records to prove that Mr Singh was aware that the institute provides coaching only as per CBSE pattern. It also said the institute could not provide coaching to Mr Singh's son according to ISC pattern, eventually making him to withdraw his son's admission.

Dismissing the appeal filed by Takshila Institute, the State Commission said, "The institute has committed deficiency in service and the District Forum has rightly directed the- institute to refund the fee of Rs7,216/- to Mr Singh and has also rightly awarded sum of Rs1,000/- towards mental agony and litigation expenses."   

User

COMMENTS

Anoop kumar dubey

5 years ago

i want to organize workshop on above related area pls intimate about procedure

Food inflation falls to 11.81% for week ended 29th October

The marginal decline in the rate of price rise provided little respite to consumers burdened by high prices of essential kitchen staples like vegetables and pulses. Food inflation, which fell to 11.81% in the week ended 29th October, stood at 12.68%—the highest in nine months

New Delhi: Food inflation declined marginally to 11.81% in the week ended 29th October, but the slight moderation in the rate of price rise provided little respite to consumers burdened by high prices of essential kitchen staples like vegetables and pulses, reports PTI.

Food inflation, as measured by the Wholesale Price Index (WPI), stood at 12.21% in the previous week ended 22nd October. The rate of price rise of food items stood at 12.68% in the corresponding week of the previous year.

As per data released by the government today, vegetables became 26.05% costlier on a year-on-year basis during the week ended 29th October. Pulses grew costlier by 13.27%, fruits by 11.70% and milk by 11.79%.

Eggs, meat and fish also became 12.74% more expensive on an annual basis, while cereal prices were up 4.07%.

However, onions became 19.31% cheaper. Wheat prices were also down 1.77% year-on-year during the week under review.

Inflation in the overall primary articles category stood at 11.43%, compared to 12.08% in the previous week. Primary articles have over 20% weight in the wholesale price index.

Inflation in non-food articles, including fibres, oilseeds and minerals, was recorded at 6.41% during the week under review.

Fuel and power inflation stood at 14.50% during the week ended 29th October, unchanged from the previous week.

User

IIP growth plunges to 1.9% in September

The sharp fall in industrial growth has been attributed to the poor performance of the manufacturing sector, which grew by only 2.1% in September compared to 6.9% expansion in the same month last year

New Delhi: Continuing its dismal performance, industrial growth fell further to 1.9% in September, mainly due to poor output from the manufacturing sector, reports PTI.

Growth in factory output, as measured in terms of the Index of Industrial Production (IIP), stood at 6.1% in September last year, as per the latest data released here.

During the April-September period this fiscal, IIP growth stood at 5%, as against 8.2% in the same period last year.

Meanwhile, the IIP growth figure for August this year has been revised downward to 3.59% from the provisional estimate of 4.1%.

Output of the manufacturing sector, which constitutes over 75% of the index, grew by only 2.1% in September, compared to 6.9% expansion in the same month last year, according to official data released today.

Mining output declined by (-)5.6% in September this year, as against a growth of 4.3% in the same month last year.

Capital goods production witnessed negative growth of (-)6.8% in September in comparison to a growth of 7.2% in the corresponding month of 2010.

Growth in production of intermediate goods slowed to 1.5% during the month under review from 4.6% in September 2010.

Consumer non-durables output declined by (-)1.3% during the month in comparison to a growth of 5.8% in the corresponding month of the previous year.

However, electricity production improved, witnessing a growth of 9% in September this year, as against growth of a mere 1.8% in September 2010.

User

We are listening!

Solve the equation and enter in the Captcha field.
  Loading...
Close

To continue


Please
Sign Up or Sign In
with

Email
Close

To continue


Please
Sign Up or Sign In
with

Email

BUY NOW

The Scam
24 Year Of The Scam: The Perennial Bestseller, reads like a Thriller!
Moneylife Magazine
Fiercely independent and pro-consumer information on personal finance
Stockletters in 3 Flavours
Outstanding research that beats mutual funds year after year
MAS: Complete Online Financial Advisory
(Includes Moneylife Magazine and Lion Stockletter)