Companies & Sectors
Telecom operators not meeting call drop norms, says TRAI
New Delhi : The random test drive for call drops by the Indian telecom regulator shows that most of the telecom service providers (TSP) are not meeting the prescribed benchmark.
 
The Telecom Regulatory Authority of India (TRAI) has laid down the quality of services benchmarks for call drop rate to be less than 2 percent. Most telecom operators missed this benchmark.
 
The regulator conducted drive tests during December-January period. Tests were conducted on both 2G and 3G networks of service providers, including state-run MTNL and BSNL.
 
During December 2015-January 2016 drive tests were repeated in Delhi, Mumbai, Kolkata, Pune, Surat and Bhubaneswar and in addition drive tests were also carried out in Indore.
 
“In all the cities drive tests were carried out earlier, the same route was followed during the latest drive (around 300 km). For Delhi and Mumbai, the route length was increased to 600 Km after taking inputs from the TSPs about the additional route. In other cities also, the route has been increased wherever possible,” the report said.
 
In Pune, the regulator said, none of the operators has shown improvements. The highest rate of call drops was shown by Tata 3G at 42.93 percent, followed by Idea 3G 20.96 percent, BSNL 3G 11.64 percent and Airtel 3G 7.91 percent.
 
In Bhubaneswar, all the operators have failed to meet the benchmark. 
 
In Delhi, the regulator said some of the operators had shown improvements. The operators who complied with the benchmark are - Airtel 2G, 3G, Idea 2G, 3G and Vodafone 3G.
 
In Kolkata, CDMA network of MTS, Tata Teleservices and Reliance Communications were compliant to call drop benchmark.
 
In Mumbai, the regulator said results for most of the operators were found to be satisfactory.
 
In Surat, TRAI said none of the operators were meeting the prescribed benchmark, though there was a marginal improvement in voice quality for some operators.
 
Regarding Indore, the regulator said some of the operators were meeting the prescribed benchmark.
 
Disclaimer: Information, facts or opinions expressed in this news article are presented as sourced from IANS and do not reflect views of Moneylife and hence Moneylife is not responsible or liable for the same. As a source and news provider, IANS is responsible for accuracy, completeness, suitability and validity of any information in this article.

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Nifty, Sensex headed higher – Weekly closing report
Nifty may be headed for 7,700
 
We had mentioned in last week’s closing report that Nifty, Sensex were in an uptrend and that Nifty would weaken on a close below 7,400. In spite of a rally on Thursday and Friday, the major indices closed with a small weekly loss over last week’s close. The trends of the major indices of the Indian equity markets during the week’s trading are given in the table below:
 
In anticipation of the Reserve Bank of India’s (RBI) monetary policy review, the major indices ended flat on Monday and closed with marginal losses. 
India's second largest carmaker Hyundai Motor India Ltd. on Monday said its total sales last month, including exports, went down marginally by 1.2%. In a statement here, the company said it sold 44,230 units (domestic 38,016 units, exports 6,214 units) last month -- down from 44,783 units (domestic 34,780 units, exports 10,003 units) sold during January 2015. "Hyundai started the year with a positive note registering the domestic volume of 38,016 units with a growth of 9.3% over last year," Rakesh Srivastava, senior vice president -- sales and marketing, was quoted as saying in the statement.
 
On Monday, sales Eicher Motors announced that sales zoomed 65% last month year-on-year. In a statement the company said it sold 47,710 units last month (domestic 47,140 units, exports 570 units) as against 28,927 units (domestic 28,157 units, exports 770 units) sold during January 2015. Eicher Motors' Royal Enfield division rolls out heavy two-wheelers. The company unveiled in New Delhi on Tuesday a new motorcycle, Himalayan, powered by an all new LS410 engine. Eicher Motors shares closed up 9.56% over the week.
 
On Tuesday, the RBI, in its last bi-monthly credit policy review for FY2015-16 kept repo, reverse repo, cash reserve ratio (CRR) and bank rate unchanged. With repo rate remaining at 6.75%, the reverse repo rate under the liquidity adjustment facility (LAF) will remain unchanged at 5.75%, and the marginal standing facility (MSF) rate and the bank rate at 7.75%. In a statement, RBI Governor Dr Raghuram Rajan said, "The Reserve Bank continues to be accommodative even as it leaves the policy rate unchanged in this review, while awaiting further data on the development of inflation. Structural reforms in the forthcoming Union Budget that boost growth while controlling spending will create more space for monetary policy to support growth, while also ensuring that inflation remains on the projected path of 5% by the end of 2016-17."
 
On Tuesday, the industrial output index for India's eight core industries registered a rise in December 2015, pushed up by higher coal, refinery products, fertilizers, cement and electricity output. The index representing major infrastructure sectors had recorded a fall in November 2015. The index showed a rise of 0.9% in December 2015 on a month-on-month basis, compared to the 1.3% decline in November, official data showed on Monday. The core industries grew 3.2% in October last year. However the select factory output index for December is less than the growth of 3.2% achieved during the corresponding month in 2014, a commerce ministry release said. This index comprises 38% of the total weightage of items included in the Index of Industrial Production (IIP). Its cumulative growth from April to December 2015-16 stood at 1.9%, as compared to 5.7% during the corresponding period of 2014-15. Out of the eight core industries, fertilizers and coal reported healthy output numbers. However, production of oil, natural gas, and steel dwindled in the period under review.
 
Major indices in the Indian stock markets suffered a sharp correction again on Wednesday with losses in the range of 1.26%-1.55% over Tuesday’s close. Aluminium producer National Aluminium Company Ltd (Nalco) on Wednesday said it has developed a new corporate plan under a new business model to withstand market onslaughts and keep the company afloat with profitability. 
 
Global software major Wipro Ltd. will hire 25,000 more techies in Karnataka, especially Bengaluru, its chairman Azim Premji said on Wednesday. "We will add 25,000 more IT jobs in Karnataka where we already employ over 55,000 people and are expanding each of our businesses," Premji said at the state's global investors meet (GIM) in Karnataka on Wednesday.
 
On Thursday, the major indices of the Indian stock markets rallied after three days of losses and closed with small gains over Wednesday’s close. The National Association of Software and Services Companies (Nasscom) on Thursday revised the growth forecast for the software services sector to between 10%-12% for the financial year 2015-16, a statement said. The exports revenue of the industry grew by 12.3% and domestic revenue grew by 10% in 2015-16. The earlier growth projection by the IT software industry body for the present financial year was in the tune of 12%-14%. “Amidst a growth of 0.4% in the global IT-BPM in 2015, the industry is expected to reach an estimated $143 billion in FY2016, doubling its revenue over the last six years and crossing the $100 billion milestone in export revenues,” the statement said.
 
On Friday, key Indian equity indices opened marginally higher, even as Asia-Pacific shares lost ground but closed with gains of around 1% over Thursday’s close. Following the market correction in the early part of the week, the major indices are now in an uptrend.
 
Out of the 27 main sectors tracked by Moneylife, top five and the bottom five sectors for this week were:
 

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Now, Good Samaritans can help victims without the worry of harassment
On 21 January 2016, the Ministry for Road Transport and Highways notified a Standard Operating Procedure for the manner in which Good Samaritans must be treated by the police and the courts during the investigation of an accident case, or the trial 
 
Accident victims lying unattended to on roads during to the ‘Golden Hour’, which could save their lives, are a common phenomenon. The biggest and the most unfortunate obstacle for people to help accident victims on roads or those from physical assaults in public places is the fear of harassment by the police afterwards. Hence, good Samaritans are far and few in our country. 
 
Earlier on 29 October 2014, the Supreme Court, in a writ petition filed by the Save Life Foundation ordered authorities to make required rules and regulations in this regard. Accordingly, the central government published guidelines on 12 May 2015 and promised to put in place, Standard Operating Procedures (SOP) for protection of good Samaritans from the police and during judicial trial. The doctors as well as the hospital management has also been directed not to harass such good Samaritans for paying money for treatment when they admit victims to hospitals 
 
Recently, on 21 January 2016, the Ministry of Road Transport and Highways has issued a notification on the SOP. The SOP makes it mandatory for the police to treat a Good Samaritan with ‘respect’, and allow the privilege not to divulge personal details, to not compel him or her to disclose his or her identity, and no further interrogation should be conducted on the Good Samaritan, if he or she wishes not to. 
 
Following are the SOP rules:
  1.  The Good Samaritan shall be treated respectfully and without any discrimination on the grounds of gender, religion, nationality, caste or any other grounds.
  2.   Any person who makes a phone call to the Police control room or the Police station to give information about any accidental injury or death, except an eyewitness may not reveal personal details such as full name, address, and phone number.
  3.  Any Police official, on arrival at the scene, shall not compel the Good Samaritan to disclose his / her name, identity, address and other such details in the Record Form or Log Register.
  4.  Any Police official or any other person shall not force any Good Samaritan, who helps an injured person to become a witness in the matter. The option of becoming a witness in the matter shall solely rest with the Good Samaritan.
  5.  The concerned Police official(s) shall allow the Good Samaritan to leave after having informed the Police about an injured person on the road, and no further questions shall be asked if the Good Samaritan does not desire to be a witness in the matter.
 
Examination of Good Samaritan by the Police
 
  1.  In case a Good Samaritan so chooses to be a witness, he shall be examined with utmost care and respect and without any discrimination on the grounds of gender, religion, nationality, caste or any other grounds.
  2.  In case a Good Samaritan chooses to be a witness, his examination by the investigating officer shall, as far as possible, be conducted at a time and place of his convenience such as his place of residence or business, and the investigation officer shall be dressed in plain clothes, unless the Good Samaritan chooses to visit the police station.
  3.  Where the examination of the Good Samaritan is not possible to be conducted at a time and place of his convenience and the Good Samaritan is required by the Investigation Officer to visit the police station, the reasons for the same shall be recorded by such officer in writing.
  4.  In case a Good Samaritan so chooses to visit the Police Station, he shall be examined in a single examination in a reasonable and time-bound manner, without causing any undue delay.
  5.  In case the Good Samaritan speaks a language other than the language of the Investigating Officer or the local language of the respective jurisdiction, the Investigating Officer shall arrange for an interpreter.
  6.  Where a Good Samaritan declares himself to be an eye-witness, he shall be allowed to give his evidence on affidavit, in accordance with section 296 of the Code of Criminal Procedure, 1973 (2 of 1974) which refers to Evidence in Formal Character on Affidavit.
  7.  The complete statement or affidavit of such Good Samaritan shall be recorded by the Police official while conducting the investigation in a single examination.
  8.  In case the attendance of the Good Samaritan cannot be procured without delay, expense or inconvenience which, under the circumstances of the case, would be unreasonable, or his examination is unable to take place at a time and place of his convenience, the Court of Magistrate may appoint a commission for the examination of the Good Samaritan in accordance with section 284 of the Code of Criminal Procedure, 1973 (2 of 1974) on an application by the concerned.
 
 
The notification on 12 May 2015 is very encouraging news for Good Samaritans. It goes as follows:
  1.  A bystander or Good Samaritan including an eyewitness of a road accident may take an injured person to the nearest hospital, and the bystander or Good Samaritan should be allowed to leave immediately except after furnishing address by the eyewitness only and no question shall be asked to such bystander or Good Samaritan.
  2.  The bystander or Good Samaritan shall be suitably rewarded or compensated to encourage other citizens to come forward to help road accident victims by the authorities in the manner as may be specified by the State Governments.
  3.  The bystander or Good Samaritan shall not be liable for any civil and criminal liability.
  4.  A bystander or Good Samaritan, who makes a phone call to inform the police or emergency services for the person lying injured on the road, shall not be compelled to reveal his name and personal details on the phone or in person.
  5.  The disclosure of personal information, such as name and contact details of the Good Samaritan shall be made voluntary and optional including in the Medico Legal Case (MLC) Form provided by hospitals.
  6.  The disciplinary or departmental action shall be initiated by the Government concerned against public officials who coerce or intimidate a bystander or Good Samaritan for revealing his name or personal details.
  7.  In case a bystander or good Samaritan, who has voluntarily stated that he is also an eye-witness to the accident and is required to be examined for the purposes of investigation by the police or during the trial, such bystander or good Samaritan shall be examined on a single occasion and the State Government shall develop standard operating procedures to ensure that bystander or Good Samaritan is not harassed or intimidated.
  8.  The methods of examination may either be by way of a commission under section 284, of the Code of Criminal Procedure 1973 or formally on affidavit as per section 296, of the said Code and Standard Operating Procedures shall be developed within a period of thirty days from the date when this notification is issued.
  9.  Video conferencing may be used extensively during examination of bystander or Good Samaritan including the persons referred to in guideline (1) above, who are eye witnesses in order to prevent harassment and inconvenience to Good Samaritans.

    Notification for Hospitals
     
  10.  The Ministry of Health and Family Welfare shall issue guidelines stating that all registered public and private hospitals are not to detain bystander or Good Samaritan or demand payment for registration and admission costs, unless the Good Samaritan is a family member or relative of the injured and the injured is to be treated immediately in pursuance of the order of the Supreme Court in Pt. Parmanand Katara vs Union of India & Ors [1989] 4 SCC 286.
  11.  Lack of response by a doctor in an emergency situation pertaining to road accidents, where he is expected to provide care, shall constitute “Professional Misconduct”, under Chapter 7 of the Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulation, 2002 and disciplinary action shall be taken against such doctor under Chapter 8 of the said Regulations.
  12.  All hospitals shall publish a charter in Hindi, English and the vernacular language of the State or Union 4 THE GAZETTE OF INDIA: EXTRAORDINARY [PART I—SEC. 1] territory at their entrance to the effect that they shall not detain bystander or Good Samaritan or ask depositing money from them for the treatment of a victim.
  13.  In case a bystander or Good Samaritan so desires, the hospital shall provide an acknowledgement to such Good Samaritan, confirming that an injured person was brought to the hospital and the time and place of such occurrence and the acknowledgement may be prepared in a standard format by the State Government and disseminated to all hospitals in the State for incentivising the bystander or good Samaritan as deemed fit by the State Government.
  14.  All public and private hospitals shall implement these guidelines immediately and in case of non-compliance or violation of these guidelines, appropriate action shall be taken by the concerned authorities.
 
Let us hope this drops the apathy of bystanders and passers-by, who tend to ignore help by accident victims, who often are struggling between life and death.
 
(Vinita Deshmukh is consulting editor of Moneylife, and also convener of the Pune Metro Jagruti Abhiyaan. She is the recipient of prestigious awards like the Statesman Award for Rural Reporting which she won twice in 1998 and 2005 and the Chameli Devi Jain award for outstanding media person for her investigation series on Dow Chemicals. She co-authored the book "To The Last Bullet - The Inspiring Story of A Braveheart - Ashok Kamte" with Vinita Kamte and is the author of "The Mighty Fall".)

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COMMENTS

Bapoo Malcolm

1 year ago

Readers may like to visit a few issues back and read, "When Good Samaritans get Bad Luck". Surprising how many points made in Moneylife soon see the light of day.

Keep it up.

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