Information on Grievance Redressal Mechanism, names of nodal officers and contact numbers would be shared with the public on the portal
Minister for Civil Aviation, Ashok Gajapathi Raju Pusapati launched today a 'Know Your Rights' (KYR) portal of the Directorate General of Civil Aviation (DGCA) to mark 100 days of the new government.
The Internet address of the portal is:
DGCA said that it would provide information on the rights of passengers in cases of delays, cancellation and denied boarding, lost, delayed, misplaced and damaged baggage; and on matters related to booking, airfare components and refund of air tickets. The information on availability of the Grievance Redressal Mechanism, names of nodal officers and contact numbers would be shared with the public on the portal.
The categories under which information is given in the portal include: travel issues, special assistance, advisory for passengers, grievance redressal mechanism, disruptive passengers, tips for healthy flights.
The portal is text-based and for professional users, there is invariably a pdf file to download at the bottom giving full details. The airlines covered for grievance redressal include: Air India, Jet Airways, SpiceJet, Go Air, Indigo, Air Costa and Air Asia.
Air passengers can now read the fine print on the Internet from the DGCA portal and Know their Rights as paying passengers. A screenshot from the portal is given below:
The Delhi High Court has however, left it to Parliament and the Centre to frame rules for regulating the plying of erickshaws
The Delhi High Court on Tuesday said that the ban on e-rickshaws will continue. The Court has however, left it to Parliament and the Centre to frame rules for regulating the plying of erickshaws.
What is prohibited under law, cannot be permitted, the Court said. The petition seeking review of the High Court’s 31st July order on ban has become infructuous, it added.
Advocate Sugriv Dubey, appearing for social activist Shahnawaz, who filed the petition to ban e-rickshaws, however, told the bench that due to the e-rickshaws, two major accidents have taken place and two people have died. He said 137 cases have been registered against rash driving by e-rickshaw drivers.
The Central government had argued that it had come up with draft rules on plying of these battery-operated vehicles, and these have been submitted to the law ministry.
Twitter is testing a 'buy' button inside tweets that would help users, who shared their credit card details and address to shop online
Over the last few months, Twitter has announced a slew of changes to attract greater revenue, the latest being a 'buy' button inside tweet to allow sales on promoted and other tweets. Testing for this new feature is underway in the US and Twitter has sought permission from users to share their personal data with sellers.
Twitter has now released it's latest feature, which they have begun testing in the US. In sum, Twitter is looking to allow buying and selling within its platform. This adds a completely new dimension to using Twitter and the 'testing' is most likely a formality.
Considering the Wall Street pressures on tech firms to deliver profits (excluding the always unprofitable Amazon) it is unlikely that this monetizing tool will be rescinded.
For years now, the other social behemoth Facebook has experienced user backlash every time it announces changes to its algorithms or its interface. But both, Zuckerberg and Wall Street know that Facebook has become an indispensable centre of its user's lives, and the protestations usually die down soon after. The question is, whether Twitter can afford the same intransigence in what it does in pursuit of revenues, with a fifth of Facebook's user heft.
Twitter listed on Wall Street a little less than a year ago, and a small sell-off in its stock followed, when investors realised that it wasn't pulling in enough money for all its millions of users. Twitter's user growth seemed to be below market expectations too.
Twitter responded by hiring an ex-Goldman Sachs honcho as CFO and adding new features to the Twitter experience much like Facebook.