Citizens' Issues
Railways to launch 'Yatri Mitra Sewa' at major stations
The Indian Railways on Monday said it will soon launch a "Yatri Mitra Sewa" service at major stations to assist old and differently abled passengers.
 
"With a view to provide support to old and differently abled passengers requiring assistance at the stations, Ministry of Railways has decided to introduce Yatri Mitras Sewa for enabling passengers to book wheelchair services cum porter services," the Railways said in a statement.
 
According to the Railways, the new service at major stations will be provided by IRCTC (Indian Railway Catering and Tourism Corporation).
 
"A Yatri Mitra can either be a Sahayak or any other person provided by IRCTC or the service provider appointed by IRCTC for this purpose," the statement said.
 
The passengers can book the service from IRCTC e-ticketing website and 139 (IVRS and SMS) or through a dedicated mobile number, the statement said. 
 
The Railways said that passengers will be able to access the service through a mobile application that is being developed by the Centre for Railway Information Systems (CRIS).
 
The IRCTC may provide the service 'free of cost' through NGOs, charitable trust, PSUs etc, under the corporate social responsibility (CSR) category. 
 
"However, if this service can't be provided ‘free of cost' due to lack of response from NGOs, charitable trust, PSUs etc, IRCTC may arrange this service on payment basis through a service provider or on its own," the statement said.
 
The statement said that the IRCTC will ensure the 'Yatri Mitra' receives the passenger at the entrance of the station and help him/her in boarding the train safely.
 
"The 'Yatri Mitra' will also be available at the coach when the passenger arrives at the designated railway station," the statement added.
 
Disclaimer: Information, facts or opinions expressed in this news article are presented as sourced from IANS and do not reflect views of Moneylife and hence Moneylife is not responsible or liable for the same. As a source and news provider, IANS is responsible for accuracy, completeness, suitability and validity of any information in this article.

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COMMENTS

SRINIVAS SHENOY

8 months ago

Our Indian Railways has changed its face recently, for the betterment and convenience of passengers. Passenger amenities are upgraded and



Railways is now more customer oriented.

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India will respond at place, time of its choosing: army
India reserved the right to respond to cross-border terror strike "at a place and time of our choosing", the army said on Monday, a day after an attack on a military base in Jammu and Kashmir that killed 18 soldiers was blamed on Pakistan.
 
The Director General Military Operation (DGMO), Lt. Gen. Ranbir Singh, told reporters here that the army had recovered more articles from the possession of four militants who were killed after they attacked the army camp near the garrison town of Uri, close to the Line of Control (LoC) -- a de facto border with Pakistan.
 
Among the arms and ammunition recovered from the dead militants were 39 UBGL grenades, five hand grenades, two radio sets, two GPS devices, two maps and "large quantities of food and medicines with Pakistani markings on them", the DGMO said.
 
He said there had been 17 infiltration bids from across the border with Pakistan in 2016. They were foiled, leaving 110 terrorists dead.
 
At least 31 of them were killed while crossing the LoC, he said.
 
"This indicates a desperate attempt from across the border to push infiltrators and create disturbances in India. Infiltration attempts have increased in the last two years," he said.
 
"We reserved the right to respond at a place and time of our choosing. We have the desired capability to reply to such blatant act of violence in a manner as deemed appropriate by us."
 
Disclaimer: Information, facts or opinions expressed in this news article are presented as sourced from IANS and do not reflect views of Moneylife and hence Moneylife is not responsible or liable for the same. As a source and news provider, IANS is responsible for accuracy, completeness, suitability and validity of any information in this article.

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COMMENTS

SRINIVAS SHENOY

8 months ago

It is hightime we realise the importance of our armed force. I am of the opinion that it is the politician - bureaucracy combine which is responsible for demoralising our selfless armed force personnel, who sacrifice their precious lives for our freedom.

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