Railways to bar e-ticket agents from using tatkal service

Web-based ticket agents will not get access to tatkal bookings from 8am to 9am following complaints from passengers, who claim that agents corner tickets during this period

Railways have decided to bar web-based ticket agents of Indian Railway Catering & Tourism Corporation (IRCTC) from getting access to tatkal bookings from 8 am to 9 am after receiving complaints against them from people.

Passengers have been long complaining of the IRCTC website crashing as soon as the booking commences in the morning. There are complaints that agents corner tickets during this period and tatkal quota getting exhausted within minutes, said a Railway official.

"Taking such complaints into account, Railways have decided not to give the web-based agents and webservices agents of the IRCTC access to tatkal booking from 8 am to 9 am," he said, adding the decision will be implemented shortly.

The move will, however, be temporary in nature. "We want to give individuals a chance to book their ticket without any problem and if passenger complaints are addressed through this move we would implement the decision permanently," he said.

Indian Railways sees over 9.5 lakh booking across the country each day, 30% of which is done through the IRCTC portal. There are approximately about eight lakh agents under IRCTC.

According to reports, railway minister Mamata Banerjee was also believed to have asked the Railway Board to find ways to address the issue after being inundated with such complaints.

Tatkal tickets apart, IRCTC agents will also be barred from getting access to booking berths on trains on the first day of advance reservation period.

Advance reservation period opens 90 days in advance and the agents cannot have access to booking for the first hour on the opening day, the official said.

"With this move, we want to curb the menace of touting as passengers have often complained of," he said.

Railways have also launched special drive to get rid of touts resorting to irregularities at passenger reservation counters.

The problem is more pronounced during holiday seasons and festivals.




7 years ago

online pemint dwara tiket book na karne dain only cauntar only agent sarvar khud ba khud sahi ho jayega har admi com putar liye railway sid khol raha hai

Padma Balasubramani

7 years ago

I totally agree with the above decision. Regular visitors like me will surely benefit from this.
Sites like Make my trip should be banned from blocking tickets. I am a victim of one such incident with Make my trip which was costing me around Rs. 1,650/- for the journey which i did not take.

Hope the govt will implement it permanently.
Padma Balasubramani


7 years ago

Completely agreed Rakesh, i don't understand if IRCTC Server is not able to handle the load of so many agents, why do IRCTC make so many agents.

i think they are trying to hide their in capabilities by restricting the Authorized agents and allowing the business of Dalals 7 Touts to Boom.


7 years ago

if irctc and indian railway dont able provide better service and if indian rail and irctc now find problems why irctc distribute 8laks licence?
its mention in second party licence agrrement agent have permission to book 90days booking. agents using irctc site which pass from more than 3 server and payment also done but indian railway even having direct server and no need payment how they blame eticket agents who really struggle get tickets. if indian railway feels shame that they fail even having direct access than goverment need refund deposite to all agents and have to close this fake shop like irctc because than railway people and there broker can earn well from window it is not customers problem but it is railway people and there brokers problem that now they dont get extra income and it is the fact for which now they claim eticket agents.


7 years ago

jab service hi band karna tha to agency kyu diya agency se ek family ka pet chalta mamta ji ek taraf factory dal rahi hai ektaraf pet pe lath mar rahi hai plz think about agents . thanking u


7 years ago

HI Narendra, sorry to see people who are educated and have a strong point of vierw talk like that. Have you thought about the people who do not have means or instruments to go online to do the booking do you know they can only approach the touts who are going to do nothing but charge 2 - 3 times the cost of a normal ticket?


7 years ago

koi fayda nahi e-ticket se sabhi yatriyo ko ticket mil jata hai yeh suvidha band hone railway counter dalao aur apretero ki mili bhagat se aur kala bazari bhad jaygi.


7 years ago

This new decision of IRCTC will destroy our existing business,our customers will break and we will be unemployed.Therefore we request you to rethink on your decision and allow us to continue and there are many like us who are depending for their daily bread from this business.
New direction for irctc e-ticket agents
pleas pleas pleas
not off page

Kunal Reddy

7 years ago

5. What railway needs to do is Improve first the railway service in booking train tickets, their site never works properly to book a normal ticket let alone the tatkal ticket, and if by mistake you login at 8 am the website then crashes before ticket is removed, this is all railway system which is not upto the mark which is cause all this, they should solve this first then look at harassing us agents


7 years ago


Narendra Doshi

7 years ago

Much needed gesture from Mamta. Hope the implementation date is pretty soon. I am sure the outcome will be as desired benefitting the common man.

Shell Game: RNRL merger with Reliance Power is Anil Ambani’s attempt to put some substance in a shell

Reliance Power’s merger with RNRL will mean little to either companies. It also underlines how wrong the market can be about a stock’s value

Reliance Natural Resources (RNRL) stock plummeted 27.6% on Monday to Rs 46.4, from the previous day's closing price, followed by a further weakening on Tuesday. This follows what seemed to the market an unfavourable share-swap ratio in its merger with Reliance Power. An episode like this underlines how markets can be hugely wrong for a long stretch of time. Was the swap ratio really unfavourable?

RNRL has been trading at around Rs70 for the past few months. At its height in 8 June 2008, it traded at a price as high as Rs245. All this while RNRL has been a shell company with virtually no business, except some claimed prospects in coal-bed methane. Investors and punters were hoping that it would trade in gas and make huge money through what economists call rent-seeking. It was supposed to buy gas from Reliance and sell it to the gas-based power plants of Anil Dhirubhai Ambani Group. ADAG also showed a vague pretence to get into other resource businesses. One was cement for which it hired Anil Singhvi, former managing director of Ambuja Cement. But this was dropped after a year or so. Now comes the merger with Reliance Power which finally underlines that RNRL has no future on its own. It was born a shell and died a shell.

On Friday, the boards of RNRL and Reliance Power approved a merger. KPMG valued RNRL at Rs 7,157 crore, leading to a share-swap ratio of 4:1. The market expected a share-swap ratio of 3:1 based on the trading price of the two stocks.

RNRL had closed on Friday at Rs63.65 while Reliance Power was at Rs175.15. It was ridiculous for the market to value RNRL so highly in the first place. What begs the question is what does RNRL have by way of assets and revenues that it was valued at over Rs7,000 crore? On the other hand, didn't Reliance Power make India's largest and most-hyped public issue in January 2008 when it was a shell company but instantly entered all the major market indices and also the derivatives segment? The two are of a kind. Subsequently, Reliance Energy's power assets were shifted to Reliance Power to add some assets. Now RNRL gets erased.

The merger was the only way out for ADAG to allocate gas to Reliance Power as the government's gas-utilisation policy does not give priority to a gas-trading company like RNRL but to only actual gas users like power and fertiliser companies. This was again affirmed by the Supreme Court of India in May this year stating that the government has the right and power to set up the price and users for gas. This supposedly left no or little opportunity for RNRL which was set up five years before with the only purpose of procuring gas for Reliance Power.

The merger has salvaged RNRL at the expense of the shareholders of Reliance Power which plans to set up a huge 37,000MW capacity out of which 10,000MW of power will supposedly be generated from gas. The company is talking of setting up seven coal-fired power plants, two gas-fired units and seven hydroelectric projects. 

The official reason for valuing RNRL so highly is that it has coal bed methane blocks with estimated resources of 193 billion cubic meters and an oil & gas block (RNRL holds 10% stake) with acreage of 3,619 sq km and reserve potential of up to 28 billion cubic metres. All these are currently estimates and ADAG's projections and estimates have proved to be notoriously fickle. The merger carries no synergy and erases another iffy chapter of ADAG companies.




7 years ago

Why DONT INDIAN Govt or SEBI ask Anil ambani any question and compensate the share holders on RNRL share swap ratio??? ANIL AMBANI Is the biggest cheater in India in 2010. I have lost 20k due to this..and already due to this idiot anil, i lost 75k in 2008. He has spoilt name of Dhirubhai..not worth to be a son of great.


bse bull

7 years ago

Dono bhai chor hai..

Aam logon ko lutne ka hi unka agenda hai.

I am sure anil ambani will buy new helicopter or charter plane for his dear wife and more mercedez car for his dear childrens in coming years.

Akhir sab pap ka paisa hai , logon kop lutke kamaya hai. Such money wont offer him any satisfaction for sure.

sachin shah

7 years ago

this both the brothers are big indian burglars, and seems just indian government have no law for them. they consider the shareholders as beggars. and it is the shareholders have to suffer for their internal fights.
as far as RNRL shares are concern ADA is happy as he is going to make money.and also i would like to ask KPMC the basis of valuation, and also this must be published(without editing) if they feel this is right.



7 years ago

Only one comment is authored by me on this web page above.

Like case siting in the court, our favorite (or notorious) Raju can very well seek Court's forgiveness, as his companies have some real assets stacked aside unreal assets.
But in RPOWER and RNRL, what is tangible asset is the first letter R.
Raju should be allowed now to merge one or more of MAYTAS to erase the footprints of non-existent assets since now there is a precedence.
And do not forget, regulators allowed RPOWER share to be valued at Rs.480 instead of Rs.4.80 in the first place as it had huge reserves and assets and profits pouring in at the time of IPO.
Anyhow cheers for moneylife for highlighting all this. But be careful and scarefull of POWER full people on this planet as money and life for them are created out of thin air and at will are erased in thin air.
God bless you, moneylife

K B Patil

7 years ago

You can fool all the people for some time and some people all the time. But you cannot fool all the people all the time. Well, ADAG's day of reckoning has come closer and so the promoter is busy doing a hasty cleanup job. I hope that, henceforth, this group's companies are valued on the basis of hope and not HYPE.


7 years ago

rnrl is a fraud company.
It is not a true way to earn money.

Daily Market View: Start of an uptrend?

Watch 17,900 on the Sensex for the up-move to continue

The market ended the trading session in the green on strong global cues. The Sensex settled at 17,614, up 173 points (1%). The Nifty was at 5,289, up 53 points (up 1%). The market pared early losses taking support from Asian markets, which staged an early recovery. The trend was upwardly biased, supported by a strong rally in IT and metal stocks.

Asian stocks rebounded, with regional benchmarks rising from their lowest levels in almost a month. Benchmark indices in Indonesia, Singapore, Taiwan, Japan and South Korea were up 0.5% to 1.4%. The Shanghai Composite index was up 1.9% and Hong Kong's Hang Seng was up 1.2%.

US markets were closed on Monday for the Independence Day holiday.

Back home, the monsoon has covered the entire country around nine days ahead of schedule. It advanced into key grain-producing states of Punjab and Haryana on Monday, continuing a rapid revival after falling 16% below normal in June. 

HSBC said that the Reserve Bank of India (RBI) may deliver an overall 125 basis points (bps) hike in policy rates over the next 12 months with a 25 bps increase at the 27th July policy review. The RBI raised interest rates almost a month earlier than expected on Friday.

The finance ministry said that direct tax collections rose an annual 15.5% to Rs686.8 billion in the April-June period. Corporate taxes during the period rose 21.65% on the year to Rs434.4 billion.

Foreign institutional investors were net sellers of Rs220 crore in the equities segment on Monday. Domestic institutional investors offloaded stocks worth Rs51 crore. 

Edserv Softsystems (down 3.4%) has decided to open its Qualified Institutional Placement (QIP) issue on 9th July. The minimum floor price for the issue has been fixed at Rs205 per share, higher than the price calculated as per SEBI (ICDR) Regulations, 2009.

Polaris Software Lab's (up 3.8%) group company, Laser Soft, has bagged a project from Andhra Pradesh State Co-operative Bank to implement core banking solutions in all its 22 district central co-operative bank branches spread across the State. The implementation will be executed through a unique multi entity CBS rebranded as 'Intellect Core Banking Solution'.

Indiaco Ventures (down 1.2%) has announced the launch of a 'Virtual VC Co-investment Fund' by community start-up funding company, Grow VC. The new co-investment fund is aimed at improving early phase funding and allowing venture capitalists to participate with a simple and cost-efficient model for finding great investment opportunities and managing multiple investments in these start-ups.

Tata Power Company (up 0.5%), along with its consortium partner Arrow Energy, has been awarded the Satpura coal bed methane (CBM) block in Madhya Pradesh during the CBM IV bidding round. The consortium had submitted bids for three CBM blocks during the bidding conducted by the Director General of Hydrocarbons (DGH) on 12 October 2009. On 24 June 2010, the Cabinet Committee on Economic Affairs (CCEA) approved award of seven CBM blocks out of 10 offered in the bidding.


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