Sources said Sonia Gandhi is not in favour of the GoM's proposal that consent of two-third of 'land losers' and instead supports earlier proposal which asks for 80% land losers' consent
While the Vijay Mallya-owned Kingfisher Airlines is offering up to three instalments of salary dues before Diwali, the striking employees insisted on a written assurance alleging that the management had earlier backtracked
United India Insurance was told by a CIC order to put data on policy issue date and transfer date to TPAs on its website. It has not done this for over two months. Does it need high-tech to give such basic information or was it is busy developing M-Power, the app which helps its get premium through mobile phones?
United India Insurance Company (UIIC) has not complied with the Central Information Commission (CIC) June 2012 order to start putting information on policy issue date and transfer date to TPAs (third party administrators) from 16 August 2012. As this order is not for retroactive data, there should not be any difficulty to conform. Yet, UIIC has scuttled the issue by saying that the information will be available only when they have implemented Comprehensive Online Real-Time Environment (CORE) software. Is UIIC deliberately not putting the obligated data as it will point to the ongoing bungling of the UIIC promised cashless feature?
As per the Right to Information (RTI) reply to Dr Anshu Agrawal, there can be a one-two month delay in giving policy renewal information by the branch office to the TPA. It means that the cashless feature is denied to customer during this period even after policy is renewed. When a customer pays premium for mediclaim policy, there is very less chance of a cheque bouncing. Why is customer penalised for inexplicable inefficiencies of UIIC? While UIIC has developed M-Power, a mobile application for ease in premium payment, why has it not taken any steps for really helping the customers?
At the 28 August 2012 CIC hearing, UIIC Chief Public Information Officer (CPIO) told Information Commissioner following important points:
It’s bizarre that the TPA has to physically visit branch office once in a week to get updates on policy renewal or purchase. Even more astonishing is that a simple solution of electronic data transfers between bank to UIIC and then to TPA needed activists like Dr Agrawal to knock on CIC doors. It opened a UIIC Pandora’s Box.
Hapless policyholders end up with cashless denial just because UIIC is living in pre-computer age of manually getting cheque credited information from bank and making the TPA show up at the branch doors to get policy renewal information. Not to talk about the delays in TPAs putting this updated information on their computer systems. Till that happens, the policyholder is told that you are not our customer; you will not get cashless and we cannot even take hospitalisation intimation. In short, we may not pay your reimbursement claim as we did not take your hospitalisation intimation.
It will have to been seen when the self-revelation of UIIC is actually implemented. UIIC needs to empower the customer with quickly doing what they said at CIC hearing and not just offering M-Power mobile application for premium collection.