Punitive Cost for Shriram Finance & Citicorp

Doctor harassed despite being on DND list

The National Consumer Disputes Redressal Commission (NCDRC), fined Shriram Finance Company (Shriram Finance) and Citicorp Finance (I) (Citicorp) punitive costs of Rs25,000 for inordinate delay in filing an appeal. It decided that grounds stated in the application filed by Shriram Finance and Citicorp cannot constitute sufficient cause so as to condone delay of 128 days in filing an appeal. The appeal was regarding a judgement delivered about four and a half years ago and "if such type of application for condonation (sic) of delay is allowed, then it would defeat the very object of the Act which provide for expeditious justice to the consumer.”

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Cadbury Fined for Pin in Chocolate Bar

A consumer court in Tripura has ordered Cadbury India to pay a compensation of Rs30,000 to a complainant who found an iron pin inside a chocolate bar made by the company. The consumer purchased a Cadbury chocolate on 16 December 2011, for his three-year-old daughter and found an iron pin inside the bar when the girl tried to eat it. Subsequently, he filed a complaint before a consumer forum. The West Tripura District Consumer Disputes Redressal Forum, in May 2013, passed the order.

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Denied Seats: Railways To Pay

Two families were denied seats in Jabalpur-Veraval express train, despite having reservations. Following their complaint, the district consumer dispute redressal forum in Mandsaur has asked Indian Railways to pay Rs13,000, including the cost of ticket, taxi-fare from Rajkot to Veraval (Rs3,000), compensation of Rs1,500 each to six members for mental trauma and cost of litigation (Rs1,000). Though the complaint was filed with the consumer forum way back in 2009, the order came only in late-May 2013.

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