Consumer Issues
Professional Couriers asked to pay Rs25,022 compensation

The customer sent the mail containing his daughter’s horoscope and photograph to the family of a prospective marriage alliance in Coimbatore, which never reached its destination

 
Madurai: The District Consumer Disputes Redressal Forum here has asked Professional Couriers to pay a compensation of Rs25,022 to a customer for failing to deliver a mail to the addressee, reports PTI.
 
P Deivaraj, Forum President, and N Thilagam, member, issued the direction after hearing the grievance of A Nagarathinam, who claimed that his daughter’s wedding had to be called off, and he had to suffer mental agony and hospitalisation due to the negligent service of the courier firm.
 
Nagarathinam said he had sent the mail containing his daughters horoscope and photograph to the family of a prospective marriage alliance in Coimbatore through Professional Couriers on 7 January 2011, paying Rs22, but the post did not reach the grooms family.
 
The courier firm officials gave an "inconsiderate" reply, when he enquired about the status of delivery.
 
The grooms family called off the marriage alliance because the post did not reach them, he said.
 
He then sent a legal notice on 14 January 2011, to the courier firm seeking a compensation of Rs1 lakh for its deficient service. But they did not respond. Hence he moved the Forum. The firm abstained from hearing in the Forum also.
 
The Forum held that the litigant was just in his claim and directed Professional Couriers to pay Rs20,000 compensation for deficient service and Rs5,000 towards court expenses to Nagarathinam, along with courier cost of Rs22.
 

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COMMENTS

Ravi

4 years ago

For the fat charges Professional Couriers as also others charge as also lay so many conditions before accepting mail they deserve this and more. 25000 is too little. Most deplorable is our Indian Post who have handed over in a silver plate their lucrative mail delivery to these hordes of couriers. There is no difference between their service. It takes 3 days for Indian Posts and it also takes 3 days for a post to reach the receipient.

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SEBI cancel's broker registration for illegal trading

SEBI said the broker Chotai had executed trades outside the trading mechanism provided by BSE and also tried to persuade BSE officials for not reporting the matter to the regulator

Mumbai: Capital market regulator Securities and Exchange Board of India (SEBI) has cancelled the registration of a Samir K Chotai as a stock broker for allegedly indulging in illegal trading activities that were not in the interest of the investors, reports PTI.

 

In its order, SEBI said Chotai failed to perform its duties as specified in the code of conduct for sub-brokers in the Broker Regulations.

 

"...hereby cancel the certificate of registration of the sub broker namely Samir K Chotai (trade name Om Shares and Securities)," SEBI said in its order issued on December 6.

 

SEBI said Chotai had executed trades outside the trading mechanism provided by BSE.

 

The regulator said it also observed that the enquiry report on the matter had noted that Chotai had attempted to persuade BSE officials for not reporting the findings of inspection to SEBI.

 

"Such attempts are unethical and unsuited to an intermediary who shares the responsibility of developing the securities market along with the regulator," SEBI said.

 

SEBI on receipt of certain complaints regarding illegal trading activities at Porbandar (Gujarat) advised the BSE to probe the entities concerned.

 

Accordingly, BSE carried out inspection of Chotai, a registered sub-broker operating under the trade name of Om Shares and Securities on 28 June 2004, the order said.

 

The inspection prima facie revealed that Chotai had indulged in illegal activities that were not in the interest of the investors.

 

Pursuant to the findings by BSE, SEBI in an interim order prohibited Chotai from accessing the securities market till the probe is completed and appropriate action taken upon receipt of the enquiry report.

 

The enquiry report submitted on 8 March 2011 recommended a penalty of cancellation of the Certificate of Registration of Chotai.

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COMMENTS

Vaibhav Dhoka

4 years ago

What action SEBI proposes to take on Kotak Securities Ltd for engaging services of Mateo Cons.Ltd as franchise's guideline says registration is mandatory for all intermediaries including sub-brokers.SEBI is shy of taking action against Kotak Securities Ltd for reason best known to SEBIs officials.

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