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A dealer of BMW from Ernakulam was asked to refund Rs28,000 collected as handling charges and also pay Rs10,000 for causing mental agony to the customer
The Ernakulam Consumer Dispute Redressal Forum has asked Platino Classic Motors India Pvt Ltd, authorised dealer of BMW to refund Rs28,000 collected as incidental charges for transporting vehicles from the manufacturer’s yard to the showroom.
According to a report from New Indian Express, one Thomas Varghese Oommen of Pathanamthitta had filed complaint against the car dealer for charging Rs28,000 from his as handling expenses for buying a BMW 520D for Rs38.83 lakh.
During the hearing, Platino Classic Motors argued that Oommen had agreed to pay incidental charges. However, the Forum asked the dealer, if it is legally entitled to collect handling charges from customers in addition the price and other statutory charges paid by the customer.
“The opposite parties miserably failed to explain how the handling charges were legally valid. The dealer has made the charges look like government levy. If it is not under the the Motor Vehicles Act-1988, how can the dealer collect the additional charges, when they are not entitled to do so,” the Forum said.
Apart from refunding Rs28,000, the dealer will also have to pay an additional amount of Rs10,000 towards the mental agony the complainant had to go through and also towards covering the cost of the proceedings. The verdict was pronounced by Consumer Forum president A Rajesh, Sheen Jose and VK Beenakumari, the report says.
The 24x7 monitoring cell will help to check use of black money during Assembly elections. In addition, the Income Tax department has advised people to carry ID or PAN card, while carrying large amounts of cash or bullion
The Income Tax (I-T) Department in Mumbai has set up a round-the-clock control room and complaint monitoring cell to check use of black money during forthcoming assembly elections.
Following instructions from the Election Commission, the I-T Department has floated a helpline number for general public to alert it about any suspicious movement of large sums of cash or bullion in Mumbai. The telephone numbers of the Control Room are 022-22635511, 022-22627275 and 1800-022-0115 (Toll Free).
In cases, where I-T authorities receive any information about movement of large amount of cash or bullion, they would investigate the cases and shall seize the cash or bullion if no satisfactory explanation is furnished.
The IT Department has advised the public to carry necessary documentary evidence, including Identity Card and PAN card, while carrying large amounts of cash or bullion in order to avoid unnecessary inconvenience.