Used cars are rechristened ‘pre-owned’ cars, to give a feel good factor. Add to it words like ‘certified’, ‘accident-free, ‘warranty’, ‘all documents verified’ and ‘free services’, and the buying seems like a cakewalk. Perish the thought that the process, and the product, is as low-risk as buying a new car. Raj Pradhan found it harrowing and time–consuming—all the way from making calls to...
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