Companies & Sectors
Oil Ministry asks RIL to meet full gas requirement of Dabhol plant

The Ministry in its 31st July order cited an EGoM decision of 24th February to order RIL to supply RGPPL 7.6 mmscmd of gas in full. However, what took the ministry over five months to communicate the decision of the ministerial panel is not clear

 
New Delhi: In a move that will diminish gas supplies to fuel-starved power plants, the Oil Ministry has ordered Reliance Industries Ltd (RIL) to first meet full requirement of Dabhol power plant and distribute any remaining KG-D6 output among other users, reports PTI.
 
Faced with an unanticipated sharp decline in KG-D6 gas production, the government had last year ordered a pro-rata cut in supplies to 25 power plants which had an original allocation of 28.90 million standard cubic metres per day (mmscmd).
 
But there was no cut in the 15.668 mmscmd allocation to 16 fertiliser plants, who were given top priority in gas allocation.
 
Sources said Ratnagiri Gas & Power Pvt Ltd (RGPPL), the firm that now runs the 1,967 MW power plant at Dabhol in Maharashtra, was allocated 7.6 mmscmd of KG-D6 gas. It like other power plants, however, got only 40% of allocated volumes.
 
The Ministry in its 31st July order cited an Empowered Group of Ministers (EGoM) decision of 24th February to order RIL to supply RGPPL 7.6 mmscmd of gas in full, sources said, adding it was not clear what took the ministry over five months to communicate the decision of the ministerial panel.
 
KG-D6 output has fallen to about 29 mmscmd this month, of which just about 12 mmscmd was being supplied to power plants.
 
The supplies to power plant include those to RGPPL.
 
After the Ministry's 31st July order, RGPPL will get 7.6 mmscmd, leaving under 5 mmscmd to be divided among the 24 other power plants.
 
KG-D6 gas output has fallen from 61.5 mmscmd in March 2010 to under 29 mmscmd. Of the current output, over 14 mmscmd is sold to fertiliser plants and about 3 mmscmd goes to LPG extraction plants, leaving 12 mmscmd for power plants.
 
Sources said the EGoM in its meeting on 24th February directed supply of full quota of gas to RGPPL after Power Ministry made a request.
 
Power ministry argued that the beleaguered Dabhol power plant after the exit of its bankrupt owner Enron Corp of US, was granted 'top most priority' in allocation of KG-D6 gas at par with the fertiliser sector by the EGoM while making original allocation on 23 October 2008.
 
Following from that decision, no cut should be made in supplies to RGPPL till cuts for the fertliser sector starts, it had argued.
 
According to the power ministry, substantial cuts in the supply of KG-D6 gas to RGPPL has been observed from November 2011, onwards, despite the fact that no cut has been started for the fertiliser sector till date.
 
Sources said Andhra Pradesh has lodged a strong protest against the RGPPL allocation, claiming that this will hurt power plants in the state, as they are already operating at a lower plant load factor (PLF) of 52% as against the 75% PLF mandated by the EGoM.
 

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Centum Learning gets PNB contract to train employees

The training programme would help PNB staff to communicate better with customers and also enhance team bonding between officers, clerical staff and sub-staff

 
New Delhi: Bharti Group firm Centum Learning has received a contract from public sector major Punjab National Bank (PNB) to train up to 30,000 employees across the country, a move that will help the bank improve service to its customers, reports PTI.
 
Centum Learning will conduct a customer service sensitisation programme for a period of 10 months to improve the customer service levels in nearly 65 circles comprising a total of 5,247 branches spread across the country.
 
"Centum Learning has been selected for a countrywide contract in the area of customer service for PNB, which involves providing an effective training solution for 25,000 to 30,000 front line employees working in various customer service branches in the bank," Centum Learning CEO and Director Sanjeev Duggal told PTI.
 
The programme will equip the workforce with the necessary soft-skills to better serve the Bank's customers, he added.
 
"Besides, helping staff communicate better with customers, it will also enhance team bonding between officers, clerical staff and sub-staff," Duggal said.
 
As per PNB's website, the bank has over 60 million customers and more than 5,100 offices, including 5 overseas branches.
 
The bank is estimated to have over 50,000 employees.
 
With more than 1,000 certified trainers, Centum Learning will roll out the programme simultaneously across all circles.
 
"Centum will conduct about 1,000 batches with each batch training 30 employees. The programme will engage both external and internal customer-facing employees at various levels, including branch managers as well," Duggal said.
 
The content will be designed in consultation with PNB, conducting the programme through instructor-led-training mode and developing appropriate methodologies to monitor impact form important components of the training solution.
 
The training modules will include elements like complaint handling, customer service etiquette, how to display positive attitude and empathy.
 

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AAI refuses to allow Kingfisher lessors to take back aircraft

AAI's contention is that it cannot let the aircraft go, as it too has to recover dues of about Rs300 crore on account of landing and parking fees from the near-bankrupt Kingfisher Airlines of Vijay Mallya

 
Mumbai: Airport Authority of India (AAI) has refused to allow the lessors to take back about half a dozen aircraft rented out to Kingfisher Airline, reports PTI quoting sources.
 
The lessors want the aircraft back as Kingfisher Airlines (KFA) has defaulted on rentals.
 
"AAI has said no...to Kingfisher lessors to allow them to take back six aircraft parked at Chennai airport," sources said.
 
One of the lessors has sent a legal notice to AAI for not passing the releasing order.
 
AAI's contention is that it cannot let the aircraft go, as it too has to recover dues of about Rs300 crore on accounts of landing and parking fees from the near-bankrupt KFA.
 
When contacted, an AAI spokesperson confirmed the development, and added that the authority is exploring several options to recover its long-pending dues.
 
The airline, which has not paid salaries to its employees for the past five months (some have not been paid for six months), has been defaulting on payments to AAI, oil companies, aircraft leasing companies and the government tax authorities.
 
A KFA spokesperson could not be contacted for comments.
 

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