Citizens' Issues
NCDRC asks nursing home to pay Rs7 lakh to deceased patient's kin

Admitted for hernia surgery in 1996, the woman had slipped into coma after administration of anaesthesia and eventually died of hypoxia because no oxygen cylinder was readily available with the nursing home

 
New Delhi: The apex consumer commission has asked a nursing home to pay an enhanced compensation of Rs7 lakh to the sons of a woman, who slipped into coma and died of hypoxia after she was administered anaesthesia for surgery, reports PTI.
 
Admitted for hernia surgery in 1996, the woman had slipped into coma after administration of anaesthesia and eventually died of hypoxia (lack of oxygen level in blood) because no oxygen cylinder was readily available with the nursing home to administer her, the vital gas in time.
 
The woman had died seven days after she was shifted to another hospital following the surgery, but the post-mortem report said "the patient died of hypoxia consequent to administration of anaesthesia".
 
The National Consumer Disputes Redressal Commission (NCDRC) verdict, increasing the damages to Delhi residents Rajat and Sobhit Jain from Rs1 lakh to Rs7 lakh came on their appeal against the Delhi State Consumer Commission ruling.
 
While upholding the lower fora's finding that the nursing home and the concerned doctor, Dr P N Gupta, were guilty of rendering deficient service by not arranging for an oxygen cylinder beforehand, the NCDRC said the compensation awarded by the state commission was meagre.
 
"We find force in the contentions of appellants (Rajat and Sobhit) that compensation awarded was meagre...it appears that the State Commission did not take into account that the deceased was well educated and gainfully employed and her death had at a young age deprived the appellants of a mother which is an irreparable loss but also there was monetary and financial loss which could be quantified,...
 
"...we are of the view that a higher compensation is justified in the instant case," said the NCDRC bench of Justice Ashok Bhan, while increasing the compensation. 
 
In their complaint to the State Commission, made in 1996, the two brothers, then minor, were represented by their maternal uncle, who said the appellants' mother had been admitted to the nursing home for surgery of hernia.
 
The complaint had alleged she suffered a cardiac arrest and later went into coma during the procedure and only after that the clinic arranged an oxygen cylinder.
 
They had also alleged that the operated area of the body was hurriedly and improperly stitched up by the doctors prior to shifting her to another hospital, where she had died after seven days.
 
The complainants/appellants had alleged that the nursing home and its doctors were medically negligent and had sought a compensation of Rs15 lakh from them.
 
The nursing home in its reply had denied the allegations and contended that it had provided her the best possible care.
 
It, however, admitted that the woman had suffered cardiac arrest after administration of anaesthesia.
 
The state commission had held the nursing home and Dr Gupta guilty of providing deficient service on the basis of the post-mortem report, which had also said that the operated area was not properly stitched up, subsequent to the surgery.
 

User

Bharti AXA mulling to launch unemployment insurance product

Bharti AXA General Insurance applied for getting approval from IRDA for an 'unemployment insurance' product which would cover general credit risk of a person

 
Mumbai: Private insurer, Bharti AXA General Insurance, is likely to come up with a 'unemployment insurance' product in the current fiscal as the domestic economy witnesses a downturn, reports PTI quoting a top company official.
 
"Presently, we have applied for getting approval for an 'unemployment insurance' product from the regulator. If we get the necessary approval, we will launch the product this fiscal," chief executive officer of Bharti AXA General Insurance, Amaranath Ananthanarayanan, told PTI in an interaction.
 
Earlier, another general insurance player, ICICI Lombard had come up with such a product in 2009.
 
Referring to product specifics, he said that the product would cover general credit risk of a person.
 
"It will be an umbrella product, which will cover general credit risk of a person during a loss of job. For example, payment of equated monthly instalments of the person insured for some months...," he said.
 
Unemployment insurance is a new product in the general insurance category in the country, though it is a very popular product in the western world.
 
According to experts, as the country becomes more economically integrated with rest of the world and faces cyclical downturn in its economy, the demand for these kind of products will be higher in the coming times.
 
Referring to overall product launch, Ananthanarayanan said there are 5-6 products which are pending for approval from the regulator and will be launched after geting its approval.
 
Bharti AXA General Insurance is the joint venture between Bharti Enterprises and AXA group in which 74 percent stake is being held by Bharti group.
 
French based AXA group is a global player in insurance and asset management, had a revenue of 91 billion euros in 2010.
 

User

Delhi launches common fare card for all forms of public transport

'More Delhi', a card which aims at making travel in Delhi cashless, can be used by commuters for travel on Metro trains and select feeder buses to start with

 
New Delhi: Travel on Delhi Metro and its feeder buses just got more easier with the launch of common mobility card 'More Delhi', which can also be used in DTC buses and taxis across the national capital in the coming months, reports PTI.
 
'More Delhi', a card which aims at making travel in Delhi cashless, can be used by commuters for travel on Metro trains and select feeder buses to start with.
 
In the next six months, the card, which will slowly replace the Delhi Metro's most-famous Smart Cards, can be used on Delhi Transport Corporation buses, taxis and parking lots in the capital.
 
'More Delhi' is part of the Union Urban Development Ministry's long-term plans to come out with a single card for travel across the country.
 
Launching the card, Union Urban Development Secretary Sudhir Krishna said in the Phase-II, the 'More Delhi' card can be used anywhere across the country for travel on Metro trains.
 
Existing smart card users can also travel on feeder buses using their contact-less cards, which automatically becomes a smart card.
 
"Eventually, we will be selling 'More cards' and not 'Smart cards'," Delhi Metro chief Mangu Singh said.
 
Sixty-five per cent of the 18 lakh metro passengers are estimated to use smart cards every day.
 
Krishna said talks with the Delhi government on the issue of allowing 'More cards' on their buses are on. "We expect that these cards would be used on buses in the next five to six months," he said.
 
The feeder buses and other vehicles which will accept the card will have hand-held devices which have been developed with a dedicated software at a low cost for the purpose.
 

User

COMMENTS

Dr VS Gogia

5 years ago

should we be returning the delhi metro smart cards or they will still be usable or delhi metro will replace them with delhi more cards?

We are listening!

Solve the equation and enter in the Captcha field.
  Loading...
Close

To continue


Please
Sign Up or Sign In
with

Email
Close

To continue


Please
Sign Up or Sign In
with

Email

BUY NOW

The Scam
24 Year Of The Scam: The Perennial Bestseller, reads like a Thriller!
Moneylife Magazine
Fiercely independent and pro-consumer information on personal finance
Stockletters in 3 Flavours
Outstanding research that beats mutual funds year after year
MAS: Complete Online Financial Advisory
(Includes Moneylife Magazine and Lion Stockletter)