The call centre can be contacted over phone number 1800601801817, which will remain operational from 7.00 AM to 7.00 PM
The Municipal Corporation Gurgaon (MCG) has started a call centre for receiving complaints of the people living in the MCG area.
MCG Commissioner Sudhir Rajpal said the call centre can be contacted over phone number 1800601801817, which will remain operational from 7.00 AM to 7.00 PM.
He said anyone residing in the MCG area can make a call on this number for making a complaint instead of visiting the MCG office.
He said that besides making complaints, the residents would be able to seek information regarding facilities like Birth and Death registration, NOC, door-to-door garbage collection, house tax billing and problems regarding street lighting.
The integration will provide a platform for policy holders to easily access and log their complaints or concerns to either Max Bupa or IRDA and track from either place
Max Bupa Health Insurance has successfully integrated with IRDA's 'Integrated Grievance Management System (IGMS)' in real time which makes it the first health insurance company in the country to have such a system in place.
The integration will provide a platform for policy holders to easily access and log their complaints or concerns to either Max Bupa or IRDA and track from either place. Both systems would be having all required information sync in real time. Bupa, which has extensive health insurance experience across the globe, has enabled Max Bupa to put in place IT systems having significant capabilities, making it easier for integration.
IGMS is a system developed by the IRDA consumer protection cell to help consumers in registering and thereafter tracking their grievances. This will make easier for the customers or policy holders to settle any concerns they may have. IGMS access is available to all insurance companies both from life and non-life sector.
Being the first amongst the insurers to launch an online integrated service for its customers, Max Bupa has always distinguished itself of being the first in the industry to introduce innovative products and services. The company has products, like health relationship loyalty programmes, Family First product which caters to the need of the Indian joint family and allows one to cover up to 13 relationships, among other initiatives.
MetLife (India) had reported a net loss of Rs274.82 crore in the previous fiscal (2009-10)
Private sector life insurer MetLife (India) reported a net profit of Rs35.35 crore, first time since its incorporation, on improved operational efficiencies.
The company had reported a net loss of Rs274.82 crore in the previous fiscal (2009-10).
Improved operational efficiency coupled with planned sales helped the company register a profit, MetLife said in a statement. Besides, the company also improved on persistency and focused on risk management during the fiscal to reduce claim, it added.
MetLife India Insurance was incorporated in 2001 as a joint venture between MetLife International Holdings, Inc, Jammu & Kashmir Bank, M Pallonji and Co Pvt Ltd and other private investors.
"We have been able to balance our growth with profitability despite the uncertainty in the sector and this can be attributed to our healthy product mix and operational efficiency," MetLife (India) managing director & CEO, Rajesh Relan said.
During the fiscal (2010-11) MetLife had a total revenue of Rs2,615.13 crore, compared to Rs2,627.63 crore in the previous financial year.
Even as the company's new business premium income fell by 33.49%, renewal income witnessed a 22% jump during the year.
"We are in discussion with leading banks and other financial institutions to expand our distribution, while we continue to improve the productivity and efficiency of our agency business," Relan added.
The company's product portfolio consists of unit linked, traditional and group products and traditional products comprise close to 50% of the basket.