Despite taking his Motorola 'Defy' twice for repairs which included replacement of the mother board and a software upgrade, the handset's problems persisted, said the complainant
New Delhi: Motorola India has been directed by a consumer forum to pay Rs18,000 to a customer for not rectifying defects in a mobile phone sold to him, reports PTI.
The North District Consumer Disputes Redressal Forum said the Motorola 'Defy' handset, bought by the customer, was sent to the company's service centre twice for repairs.
Not rectifying the defects amounts to deficiency in service, the forum said.
"It is clear from the record that complainant had given the handset to authorised service centre of opposite party 1 (Motorola India Pvt Ltd) twice for repairs. Certainly, not rectifying the defects in the handset sold to the complainant is deficiency of service. In the circumstances, we are of the view that complainant is certainly entitled for refund of the price and also cost and compensation.
"In view of the reasons given above, we direct the opposite parties (Motorola and its authorised retailer) to jointly and severally pay a sum of Rs16,000, price of mobile phone. Complainant shall return the mobile handset to them. Apart from above, they are also directed to pay Rs2,000 as cost to the complainant," the bench presided by Babu Lal said.
The order came on the complaint by Delhi-resident Vinay Girdhar, who had alleged that the Motorola handset -- worth Rs16,000 -- developed problems barely a month after its purchase.
He had said the smartphone's processing speed had slowed down and it was restarting again and again.
Despite taking the phone twice for repairs which included replacement of the mother board and a software upgrade, the mobile handset's problems persisted, Girdhar had said.
Motorola India was proceeded against ex-parte as no one had appeared on its behalf despite the notice served on it.
The Parliamentary panel had suggested raising the annual income exemption tax limit to Rs3 lakh as against Rs2 lakh proposed in the original DTC Bill and also to adjust subsequent tax slabs
New Delhi: The Union Government will come up with a modified Direct Taxes Code (DTC) Bill after incorporating the suggestions of the Standing Committee on Finance, which among things had suggested raising annual income tax exemption limit to Rs3 lakh, reports PTI.
"Will come out with modified DTC (Bill) in response to Standing Committee suggestions," said Parthasarathi Shome, Advisor to the Finance Minister, at a FICCI event.
He said the Finance Ministry is looking at the Bill and working on tax structures as suggested by the Parliamentary committee.
The Parliamentary panel headed by senior BJP leader Yashwant Sinha in its report (March 2012) had suggested raising the annual income exemption tax limit to Rs3 lakh as against Rs2 lakh proposed in the original DTC Bill. Current tax exemption limit is Rs1.8 lakh.
It has also suggested that subsequent tax slabs be adjusted accordingly to provide relief to people reeling under the impact of inflation. The DTC will eventually replace the over five decades old Income Tax Act.
"We are trying to see what could be the best in terms of transparency so that issues that are hurting industry could be covered adequately," Shome said.
He further said the Finance Ministry is also addressing the issue of expenditure control and that remains a major challenge.
"We are looking into expenditure efficiency. We should do more in terms of efficiency. Issues on expenditure side is being addressed. Expenditure control is a major challenge and is being addressed by the Finance Minister," he said.
The DTC Bill, tabled in August 2010, was referred to the Standing Committee for scrutiny.
Shome also said there has been some improvement on the government's non-plan expenditure side since the time of financial crisis in 2008.
Finance Minister P Chidambaram had in November 2012 announced a fiscal consolidation road map wherein he plans to restrict fiscal deficit at 5.3% of GDP in the current fiscal and bring it down to 3% by 2016-17.
Shome further said that the government is showing its intention to bring in clarity in tax laws and reforms in tax administration.
"We have to increasingly do so (tax reforms). That is going to be a vehicle and we won't put it on back burner," Shome said.
He also said the Ministry has asked National Institute of Public Finance and Policy (NIPFP) to calculate the impact of the proposed Goods and Services Tax (GST) on the GDP.
The Rajya Sabha Select Committee, to which the controversial bill was referred in view of sharp differences between political parties, has recommended delinking of the creation of Lokayuktas from the Lokpal Bill
New Delhi: The amended Lokpal Bill, which delinks the Central Government from creation of state Lokayuktas, was on Thursday approved by the Union Cabinet, paving the way for its consideration by Parliament, reports PTI.
The revised bill incorporates a number of changes recommended by the Rajya Sabha Select Committee, including appointment of the Director of Prosecution by the CVC.
The government, however, has not accepted a key recommendation of the panel that an official facing an inquiry by the Lokpal should not be given an opportunity to be heard at the stage of the preliminary inquiry.
The Select Committee, to which the controversial bill was referred in view of sharp differences between political parties, has recommended delinking of the creation of Lokayuktas from the Lokpal Bill.
This was one of the most controversial provisions with several parties contending that it amounts to the central government encroaching upon the rights of the states.
The Bill had said state governments will have to set up Lokayuktas within one year of enactment of Lokpal.
On the issue of giving opportunity to an official to present his or her view, the government feels that such a protection is required and depriving the officials facing allegations the opportunity to present their views was against the "principle of protection".
Another recommendation made by Rajya Sabha Select Committee was that when a Central Bureau of Investigation (CBI) officer investigating a case is sought to be transferred for any reason, prior approval of the Lokpal should be required.
The Cabinet has not favoured the proposal and has suggested an amendment saying transferring any official would remain the exclusive right of the government and the CBI chief as it was an administrative matter, sources said.
Another amendment to the select committee report approved by the Cabinet is that societies and trusts which receive government aid and not funds have been kept out of the ambit of the Lokpal.
But organisations which receive major funding from the government have been kept under the ambit of the proposed ombudsman.
The amendments will now be put to vote in the Rajya Sabha where the measure is stuck since last year. After getting cleared from the Upper House, the legislation will travel back to Lok Sabha for fresh approval of the amendments.
The Bill has already been passed by the Lok Sabha but government's efforts to provide Lokpal with Constitutional status did not succeed in the lower house.