Citizens' Issues
Maharashtra consumer forum orders Vodafone to pay Rs25,000 to doctor

Dr Ashish Gala, a practitioner in suburban Mulund, had registered with Vodafone on the “Do not Call list”. Yet, he got calls from various companies following which he filed a complaint with the service provider on 30 August 2008

 
Holding Vodafone India guilty of deficiency in service, Maharashtra State Consumer Disputes Redressal Forum has upheld a lower court order which asked the private mobile service provider to pay Rs20,000 compensation and Rs5,000 costs to a doctor for failing to stop unsolicited commercial communications. 
 
“Vodafone had failed to discharge its obligation and acted with imperfection, shortcoming or inadequacy in the nature and manner of purpose, which is required to be maintained by it under the regulations,” observed SR Khanzode and Dhanraj Khamatkar in their order yesterday. 
 
“Thus, deficiency in service within the meaning of Section 2(1)(g) of the Act is well established as against Vodafone,” the forum members further said while dismissing an appeal filed by Vodofone against the consumer court judgement. 
 
Dr Ashish Gala, who practices in suburban Mulund, had registered with Vodafone on the “Do not Call list”. Yet, he got calls from various companies following which he filed a complaint with the service provider on 30 August 2008, saying Vodafone should have ensured that he did not get the calls. 
 
Vodafone argued that it was not deficient in service as under Telecom and Solicited Commercial Communications Regulations, 2007, there is no positive obligation on it to stop unsolicited commercial calls. 
 
In fact, Vodafone said, Telephone Regulatory Authority of India did not contemplate and acknowledges the fact that such communication or unsolicited communication calls cannot be stopped entirely. 
 
Vodafone further contended that as per explanatory memorandum issued to clause 16 of the Regulations, 15 days time is provided for a subscriber for making the complaint to his service provider in respect of unsolicited commercial communications. However, the complainant had failed to make any such complaint within a fortnight.
 

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COMMENTS

mnatives

4 years ago

nice

Industrial production weaker than what meets the eye, says Nomura

The uptick in capital goods output growth has been driven by the volatile rubber-insulated cables category. Excluding this, capital goods output growth continues to contract. Intermediate goods demand also remains weak, Nomura believes

 
India’s industrial production (IP) growth rose to 2.5% y-o-y in March from a downwardly revised 0.5% in February, in line with expectations (Consensus: 2.4%; Nomura: 3.5%). On a seasonally adjusted basis, it is estimated that IP contracted by around 1.6% m-o-m in March, reversing a 1.3% expansion in February. Plugging in the latest IP reading Q1 CY13 GDP growth is estimated at 4.7% y-o-y (4.5% in Q4 2012). These observations were made by Nomura in its research note.
 

IP growth in March was largely due to base effects. The underlying momentum has weakened and the pickup is not broad based, the brokerage noted. The uptick in capital goods output growth has been driven by the volatile rubber-insulated cables category (up 247% y-o-y). Excluding this, capital goods output growth continues to contract. Intermediate goods demand also remains weak, Nomura believes.

 

According to Nomura, IP growth has been bottoming out for over a year now and with base effects turning positive, a slight rise in y-o-y growth rates will not be surprising. However, a real recovery remains elusive as of now. The brokerage is comfortable with its below-consensus real GDP growth forecast of 5.6% y-o-y in FY14 (Consensus: 6.0%) versus 4.9% in FY13.
 
Key takeaways from the March IP growth
Capital goods in positive territory but due to rogue item: Capital goods output growth remained in positive territory for the second consecutive month. But a detailed look suggests that this is due to the volatile rubber-insulated cables category (247% y-o-y in March up from 189% in February). Excluding this, the underlying trend in IP seems to remain weak, suggesting that the pickup in IP is not broad based.
 

Supply-side bottlenecks still persist: According to Nomura, the growth in mining and electricity output remains sub-par as policy issues pertaining to these two sectors are still unresolved. This suggests that part of the slowdown in production is due to supply constraints.
 
Consumer demand remains weak: Consumer durable output contracted for the fourth month in a row, indicating that consumer discretionary demand remains weak likely due to a sharp cutback in government spending, a bleaker income outlook and deteriorating consumer confidence.
 
Weak growth in intermediate goods (-0.2% y-o-y in March), which is leading indicator for final demand, suggests that final demand remains subdued.
 
IP growth has been bottoming out for over a year now and with base effects turning positive, a slight rise in y-o-y growth will not be surprising. However, there is still no sign of either domestic demand or external demand starting to accelerate. Leading indicators of the industrial cycle, such as intermediate goods output growth and commercial vehicle production, all suggest that the worst in terms of y-o-y growth may be behind us, but a recovery remains elusive as of now. “We remain comfortable with our below-consensus real GDP growth forecast of 5.6% y-o-y in FY14 (Consensus: 6.0%) versus 4.9% in FY13,” said Nomura in its concluding remark.
 

 

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Railways minister Pawan Kumar Bansal resigns

Bansal’s resignation comes after his nephew Vijay Singla was arrested last Friday for allegedly trying to fix the promotion for a member in the railway board 

 
Beleaguered railway minister Pawan Kumar Bansal has resigned from his post on Friday. The move comes after his nephew Vijay Singla was arrested last Friday for allegedly trying to fix the promotion for a member in the railway board. 
 
Political sources said labour minister Mallikarjun Kharge is likely to be appointed as the new railway minister.
 
Singla, son of Bansal’s sister and one of the leading businessmen in the region, was picked up by a CBI team from New Delhi on Friday evening. He was at his residence at Panchkula, near Chandigarh at the time.
 
CBI sources have said that the agency will soon interrogate Bansal to follow up on allegations of his involvement in the case. The sources said the agency is acting on “grave suspicions”.
 
Bansal's name has allegedly been mentioned in several of over a 1,000 phone calls that the CBI has tracked over the last few months in its investigation of alleged bribery and corruption in the Railways. The CBI also alleges that the man who sought to bribe Mr Bansal's nephew for a transfer, Mahesh Kumar, has said during interrogation that he negotiated the alleged deal with Singla at several meetings held at the railway minister's official residence in Delhi.
 
Bansal had reportedly offered to resign a few days ago, but top Congress leaders had decided to wait until after investigations in the case were over. The new allegations had, however, made it untenable for the minister to continue.
 

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COMMENTS

Arun Mehta

4 years ago

Rly Board with a massive Budget needs a special scrutity at all levels Right from Chairman to the postings at the 'manned' railway crossings/Khalasi's and class four employees.There is premium to be paid in 'Cash' or 'kind' for each appointments..What and how much depends on the 'Laws of Demand and supply" at any given time.MP's will never ask for a probe as long their extended families get the free A/C Passes to roam the country.

anantha ramdas

4 years ago

We need to ask Canara Bank Board how come they chose this new director? What were the considerations?

Why not ask all banks to identify what their special considerations for choosing an
"independent" director? Should s/he be "related" (close, distant?) for this?

What was RBI doing? An appointment of this nature does not require some sort of clearancce by higher authorities?

REPLY

ashwin bahl

In Reply to anantha ramdas 4 years ago

These guys need to go thru -

Know Your Director and Board just like we the aam admi have to undergo red tape with KYC always!

ashwin bahl

4 years ago

we are also waiting for many other cases for a logical and conclusive end like Kalmadis, Rajas, Kripa Shankar Singhs, Kodas and god knows how many more !

This will also drag on and fade away and he will be brought in thru the back door again as clean chits will be given out or no proof found.....lage raho.

p.s. the only case having some moments is the Jagan Reddy case, and dont we all know why ?
If he falls in line, this will also fade away

PRABHAT

4 years ago

INVESTIGATION MUST BE DONE FOR ALL THE POSITIONS HOLD BY BANSAL , FROM THE BEGINING ITSELF AND ALL THE ASSETS OF HIS FAMILY AND CONNECTED RELATIVES BE SEIZED .

Arun Mehta

4 years ago

What an waste of an opportunity for Congress party,when they got the Rail Bhawan after nearly 10 years only to be occupied by a "dud' coin of minister whose only qualification was of being loyal to the party.

Gopalakrishnan T V

4 years ago

At last wisdom has dawned on the PM and the Railway Minister Stands sacked. Corruption and Nepotism cannot be and should not be tolerated. Now there is an urgent need to further follow up. How Mr Bansal could appoint his Accountant as nominee Director in Canara Bank. Is there no fit and proper criteria in appointing nominee directors to PSBs? The Loans sanctioned by Canara bank to the firms associated with the Nominee director and Mr Bansal need to be probed as in terms of Section 20 of BRAct 1949, connected Lending is prohibited and from this angle detailed Scrutiny is called for.

Vaibhav Dhoka

4 years ago

Let us hope Bansals case is taken to logical end in view of recent observation of Supreme Court on CBI-Caged Parrot.

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