Insurance
Life Insurance: Review of Reliance Education Plan
Will your child have enough money with a product giving 4% pa?
 
Reliance Life...
Premium Content
Monthly Digital Access

Subscribe

Already A Subscriber?
Login
Yearly Digital+Print Access

Subscribe

Moneylife Magazine Subscriber or MSSN member?
Login

Yearly Subscriber Login

Enter the mail id that you want to use & click on Go. We will send you a link to your email for verficiation
Xfinity Extreme Premier Triple Play
Consumer says he was charged for installation despite a mailing that promised it would be free of charge
 
This offer from Comcast to upgrade to Xfinity’s Extreme Premier Triple Play — a bundle for TV, Internet and phone — recently materialized in a TINA.org reader’s mailbox. The reader, enticed in part by the promise of “free installation,” signed up for the bundle and within a few weeks had everything installed.
 
Then he got an email with a breakdown of all the new charges. Slipped under “Other Charges & Credits,” he said: A one-time installation charge of $50. The reader vented his frustration in an email to TINA.org (emphasis added):
 
I called Xfinity and told them that the promotion stated FREE installation. I was told, almost like I should have known it, that the FREE installation was for the Internet and TV part of the promotion … that the $50 installation charge was for the phone.
 
The reader said he assumed that installation on the whole package would be free of charge — a reasonable deduction with the words “free installation” under the monthly cost of the entire bundle and not just the cost for TV and Internet. He ended his email to TINA.org with a nod to consumers, albeit on a somber note:
 
I think that this is a common mistake. Sometimes we read something that says “free,” and we think that they mean “free.”
 
How foolish of us. But it’s true that free doesn’t usually mean free — especially when it comes to cable companies whose customers have long complained about hidden fees. Consumers need to question this four-letter word.
 
Find more of our coverage on Comcast here
 

User

Killing the Colorado: Picturing the Drought
Documenting the water crisis in the West, a photographer confronts distress, beauty and man’s complicity
 
“Killing the Colorado,” a joint reporting project by ProPublica and Matter, set out to tell the truth about the American West’s water crisis. As serious as the drought is, the investigation found that mismanagement of that region’s surprisingly ample supply has led to today’s emergency. Among the causes are the planting of the thirstiest crops; arcane and outdated water rights laws; the unchecked urban development in unsustainable desert environments; and the misplaced confidence in human ingenuity to engineer our way out of a crisis — with dams and canals, tunnels and pipelines.
 
Four photographers — Christaan Felber, Bryan Schutmaat, Jake Stangel and Michael Friberg — were enlisted by photo editors Luise Stauss and Ayanna Quint to document man’s mistakes and their consequences. Friberg, who has lived in the West for the last decade, thought he knew the issues facing the Colorado River. He soon discovered he was wrong. 
 
 
Courtesy: ProPublica
 

User

We are listening!

Solve the equation and enter in the Captcha field.
  Loading...
Close

To continue


Please
Sign Up or Sign In
with

Email
Close

To continue


Please
Sign Up or Sign In
with

Email

BUY NOW

The Scam
24 Year Of The Scam: The Perennial Bestseller, reads like a Thriller!
Moneylife Magazine
Fiercely independent and pro-consumer information on personal finance
Stockletters in 3 Flavours
Outstanding research that beats mutual funds year after year
MAS: Complete Online Financial Advisory
(Includes Moneylife Magazine and Lion Stockletter)