LIC Housing Fin Asked To Pay Rs2.3 Lakh for Loss of Documents
New Delhi District Consumer Disputes Redressal Forum, presided over by CK Chaturvedi, asked Life Insurance Corporation Housing Finance Ltd (LICHFL) to pay Rs2.3 lakh compensation for loss of documents submitted by two doctors, Dr Mukesh Kumar and Dr Renu Bala, residents of Delhi, who had taken a home loan from LICHFL.
 
“After considering all facts, we find that the loss of conveyance deed in name of complainants in office of Opposite Party (OP) is admitted fact, due to imperfection in securing it properly in safe custody,” the Forum said.
 
The complainants had alleged that they had submitted three documents to the company—fifth and final demand letter, payment challan and conveyance deed—which were lost. 
The Forum noted that though the company was denying that it had the other two documents, the complainants were reminding it from day one to return these and they could not be disbelieved.
 
“However, at this stage, all the three documents being not traceable by OP (company), all it can do is to issue a certificate to the complainants, in pursuance to this decision to say that original conveyance deed of the particular property of complainants, was deposited by complainants with it and same has been lost by it,” it said.
 
The Forum also directed the company to approach DDA for re-construction of a duplicate conveyance deed, with endorsement from the registrar that the original was registered with it and that it was lost.

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Unfair Trade Practice: Parsvnath Developers To Pay over Rs7 lakh

The New Delhi District Consumer Disputes Forum, presided over by CK Chaturvedi, asked real-estate firm Parsvnath Developers Ltd, to pay Rs7,07,000 to a customer, saying that the firm deliberately misused her money for years which indicated its malafide and unfaithful activities.  

“There were no construction activities at the site in Sonepat for last nine years except adopting the delay tactics to misuse the consumers fund collected through publicity,” the Forum’s bench, comprising its members SR Chaudhary and Ritu Garodia, noted.

Ekta Bhushan had booked a plot in Parsvnath Developers’ proposed township in Sonepat by paying Rs5,82,000.

“It is clear case of unfair trade practices on the part of Opposite Party (real-estate firm) which deliberately misused complainant’s money for years and years and compelled her to bring into litigation, which clearly indicates malafide and unfaithful activities. The firm deliberately concealed facts and adopted harassing attitude for complainant and prolonged to handover the plot to complainant in question to gain the time whereas there is no possession of plot even in the hand of the firm,” the Forum said.

It directed the firm to refund Rs5,82,000, for the plot and also asked it to pay Rs1.25 lakh as compensation for harassment and litigation charges.

(This article was subsequently updated.)

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Developer To Be Jailed for Not Handing over Flat
The Maharashtra State Consumer Disputes Redressal Commission passed an order under Section 27 of the Consumer Protection Act which provides for penalty in the form of imprisonment and fine for non-compliance of orders. It ordered the director of Prasanna Builders Pvt Ltd, Anant Thakker, to pay a fine of Rs10,000. 
 
The legal battle of the complainant, Radheshyam Panday, began in 1996 when he lodged a case against the builder before a district forum.  In June 1999, the forum passed an order directing the builder to handover the flat within six months of the receipt of the copy of the verdict and pay a compensation of Rs2,000.

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