Taxation
Income Tax Ombudsmen missing at several regions including Mumbai and Delhi

Four out of 12 offices have no Ombudsmen since November 2013. Mumbai has no ombudsman for 4 months and Delhi has a part-time one visiting from Chandigarh

Did you get Income Tax (IT) refund? If not, you can file a complaint with IT Ombudsman. But do you know if the IT Ombudsman of your region is actually in office or the post is lying vacant? IT Ombudsman is an independent body set up by the government. They are appointed from the ranks of former IT officials or officials from the Indian Revenue Service (IRS). These officers have been empowered to settle grievances and they can take up matters to the highest authority. They act as an arbitrator and are independent of the jurisdiction of the IT Department.
 

But the IT Ombudsman office in Mumbai has backlog of pending cases because the Ombudsman is missing since 8 November 2013. There are 10-12 cases coming in daily to the office and hence it can be estimated that there can be over 1000 pending cases. The office has no idea when the new Ombudsman will be appointed and expects no one to take charge till June 2014 due to pending general elections. Does consumer redressal go for a toss till elections are over?
 

Pune Ombudsman is the link officer who had recently visited Mumbai Ombudsman office to give guidance, but there is no one present to make decisions unless there is some critical pending case. Pune Ombudsman office itself is vacant as per IT website. But, the position got filled by GG Shukla who was earlier deputed at Kochi Ombudsman office. This information is not updated on the IT website. In fact, most of the Ombudsman related data is obsolete on the webpage.
 

Please see - http://www.incometaxindiapr.gov.in/incometaxindiacr/home.jsp?p1=ombudsman_contacts and http://www.incometaxindia.gov.in/KnowYourOmbudsman.asp
 

Even major region like Delhi has no full-time Ombudsman. It has to satisfy itself with Chandigarh Ombudsman visiting part-time. But, the Chandigarh Ombudsman probably has his hands full by serving complaints from Chandigarh as well as Himachal Pradesh, Punjab, Haryana and J&K.
 

Surprisingly, there is no Ombudsman since November 2013 in the offices of Kanpur (covering UP and Uttarakhand), Hyderabad (covering Andhra Pradesh) and Ahmedabad (covering Rajasthan, Gujarat, Daman & Diu, Dadra & Nagar Haveli). Did the Ombudsmen serving these offices all retire at the same time? Will there possibly be no replacement till election is over (June 2014)?
 

The IT website has completely outdated information about serving Ombudsman in the offices. We got correct information (in table) after calling all the 12 IT Ombudsman offices in India. We are putting out the data we have collected which would be useful for the readers.
 

Region

Website data

Actual Ombudsman

Phone

Delhi (NCR)

Prakash Chandra. Invalid phone number 011-23379925

Ashok Manchanda (Not full time. Chandigarh Ombudsman visits Delhi)

011-23233688

Kanpur (UP and Uttarakhand)

KP Singh

No Ombudsman since November 2013

0522-2204473

Kolkata (WB, Bihar, Odisha, NE States, Jharkhand, Andaman & Nicobar islands)

Manoj Misra

KK Mahapatra

033-22136702

Mumbai

Mukesh Bhanti

No Ombudsman since November 2013

022-22829930

Kochi (Kerala and Lakshadweep)

GG Shukla

K Madhavan Nair

0484-2378455

Hyderabad (Andhra Pradesh)

AK Basu

No Ombudsman since November 2013

040-23425612

Chennai (Tamil Nadu & Pondicherry)

Sunil Chopra

MD Kabra (appointed after vacancy of six months)

044-28295486

Bengaluru (Karnataka and Goa)

ML Agarwal

ML Agarwal

080-25538389

Ahmedabad (Rajasthan, Gujarat, Daman & Diu, Dadra & Nagar Haveli)

Dr Kalyan Chaudhuri

No Ombudsman since November 2013

079-26581459

Pune (Maharashtra excluding Mumbai)

Vacant

GG Shukla

020-26056238 (invalid number)

Chandigarh (HP, Punjab, Haryana, Chandigarh, J&K)

Ashok Manchanda

Ashok Manchanda (works part-time as Delhi Ombudsman)

0172-2701903

Bhopal (MP and Chattisgarh)

Kalyan Chand

GS Randhawa

0755-2467032

Income Tax Ombudsman data across all the 12 offices

 

The government of India has appointed Ombudsmen at various locations to look into the grievances of taxpayers if the normal system does not respond. They handle a host of grievances other than IT refunds. These include interest waiver petitions, giving effect to appellate orders, rectification of applications, release of seized books of accounts, allotment of PAN, and issue of PAN cards, credit of tax paid etc.
 

Under the current rules, before you approach the Ombudsman, you should have submitted a written complaint with your IT officer. If you feel that the complaint has not been addressed to your complete satisfaction, or if the officer rejects your complaint, or if no reply is received within 30 days of writing the complaint, only then should the issue be raised to Ombudsman. It is important to note that the complaint should be filed with the Ombudsman within one year, after the 30 day wait for a response from the IT officer.

User

COMMENTS

MOHAN SIROYA

3 years ago

Sorry for the belated comments.But then fault lies in my Browser acceptance.

At the outset, thanks for highlighting this one area where the grievance redressal Government Nodal Authority is absent. But frankly this is not NEW or surprising. The entire Government machinery stinks and people suffer by this criminal negligence of Government . Wherever, the redressal or regulating Authority is there, it also suffers from lack of Government support in providing adequate Manpower or Infrastructure. Posts at all levels remain VACANT FOR YEARS. EXISTING AUTHORITIES EITHER have inadequate support staff or infrastructure. All Ombudsmen in almost all key areas ( Example- Banking ,Insurance, etc. ) are OVERLOADED. Complaints can be lodged easily, but to get those heard or get an AWARD, it takes years as there is huge backlog. Let some Doctorate student write a thesis.The bogey of Government's claim to have provided enough laws will come out fully ineffective for lack of DELIVERANCE for one reason or the other .
Even the Telecom and Insurance Regulators have failed in their duty to monitor the complaints against service providers. And the vital field of Telecom Services does not even have an OMBUDSMAN. Users are at the mercy of the resolutions offered by the Telecom Service Provider itself as per the Grievance Procedure framed by TRAI. And that is flouted with impunity almost at levels of service provider. Since there is no Authority like Ombudsman to mediate; consumers have no option but to only approach the Consumer Court for even a small relief. And for violations of laid down norms by either TRAI or IRDA, complaints for penal action are never taken up/ acknoledged bythe Regulators.
And that grim scenario is order of the day for which WE CRY ON THIS CONSUMERS DAY
( TODAY 15 TH MARCH)

Dayananda Kamath k

3 years ago

may be part of measure of curtailing fiscal deficit. and many of the ombudsman do not serve any purpose than that of postman.at least their salary and perks are saved.

SuchindranathAiyerS

3 years ago

This assumes that there are Indians selected as ombudsmen or for other judicial and quasi - judicial positions who have not been congenitally, or through the inevitable pressures of a rising career in the Neta-Babu Quota Corruption Raj, incapacitated from functioning as such.

Vaibhav Dhoka

3 years ago

I had good happenings from Pune IT Ombudusman.I helped many to get refund throgh this route.But in India politacal masters make killing of the system for the reason best known to them.

REPLY

sreenath

In Reply to Vaibhav Dhoka 3 years ago

sathya cumaran
thanks for your help we donot know that there exist an IT ombudsman and after this article only we came to know about it but can you help me in my case where India infoline stock broking firm had misused my POA and had cheated me the matter had been referred to sebi nse bse no response as an third party why cannot you champion for my cause otherwise we have only platform is our international media and channel in which case the whole indian capital would be collapsed and that to in the yeear of election this would back fire our economy and inflation and there by US would try to dominate our country which as citizen of india never wish to do so this article personal to vaibhav Dhoka

Modi, Congress & Mulayam helping Dr Ketan Desai's re-entry into MCI: AAP

According to AAP, Congress, BJP and Samajwadi Party have joined hands in Dr Ketan Desai's endeavor to enter MCI yet again

 

Arvind Kejriwal-led Aam Admi Party (AAP) has accused Congress, Bharatiya Janata Party (BJP) and Samajwadi Party (SP) providing patronage to Dr Ketan Desai, the former chief of Medical Council of India (MCI). According to AAP, despite the ongoing criminal cases pending against Dr Desai, these parties are helping him to gain re-entry in the MCI, which oversees medical education in the country.

 

"Such is the strength of this medical mafia (Dr Desai), the ideological differences have been set aside by these political parties and everyone has come together in support of this known corrupt person which is part of their one common principle - corruption and patronage to the corrupt. They have thus displayed their complete contempt for medical education in India and thus jeopardising the entire healthcare system in India," AAP said in a release.

 

AAP alleged that in October 2013, the Gujarat University, at the behest of Narendra Modi-led BJP government, nominated Dr Desai as a member of the MCI despite two cases pending against him in the court of law.

 

AAP also flayed Congress leader and union health minister, Ghulam Nabi Azad, for unfairly transferring health secretary Keshav Desiraju for the simple reason that he resisted the Congress and BJP facilitated return of Dr Desai to the helm of MCI.

 

AAP also released copies of a letter written to Azad by Mulayam Singh Yadav in December 2013 taking up Dr Desai’s case saying that he was found clean in five out of seven cases against him, and there was a stay in another case.

 

In 2012, the Central Bureau of Investigation (CBI) had filed a charge sheet against Dr Desai for allegedly taking bribe from the management of a Patiala-based private medical college. He was also arrested later. In 2001, the Delhi High Court had removed Desai as MCI president on charges of 'misuse of office'.

 

After the arrest of Dr Desai in April 2010, MCI was dissolved by the government and a board of governors managed the affairs of the Council for three and half years. However the MCI was again restored in early November 2013 by the government ignoring its earlier commitment in Lok Sabha and Rajya Sabha to establish an overarching body called National Commission for Human Resources for Health (NCHRH), the AAP alleged.

User

COMMENTS

AGRWL

3 years ago

People for betterment of
Foreign Medical Graduates
President: R K Agrawal,
231, Lalbaug, Morbi-2
Gujarat

To,
The health minister,
Ministery of Health & Family Welfare,
Govt of india,
New Delhi

Sub:-Plight of Foreign Medical Graduates of India & ways to improve supply of competent doctors in India, while eliminating all types of incompetent doctors
R/sir,

Thousands of meritorious youth of mother India, who could not afford Crores of Donation in Pvt. Medical colleges, & could not get meagrely available Govt. seats but still determined to pursue this noble profession of medicine, go abroad for economical medical education.
But on return, they are being discriminated in the name of screening test by the Medical Council of India, in collusion with National Board of Medical examination, & Govt. of India. A glance at the pass percentage of screening tests (just 15% to 30% with an average of 20%) will reveal the amount of discrimination being meted out by MCI to these graduates.
I do not buy MCI’s argument that medical education all over the world is not up to Indian standards as justification for such a low pass percentage over such a long period. If their education is so poor, how come they have much better healthcare system than India has. And if 80% foreign graduates are indeed not worthy, why not ban foreign medical education completely? Why waste our youth & financial resources for such a worthless education & spoil life of 80% students who could have been productively used in other fields of life for the benefit of mother india?
However, the fact of the matter is that such discriminatorily low passing percentage is deliberately kept to incite fear psychosis in the minds of students, so that they do not go abroad & ultimately fall pray to Pvt. Medical Colleges to cough up Crores in Donation. As the fear increases, demand for these seats increases, & as the demand increases, the donation amount increases. Part of this donation goes to MCI bosses is no more a secrete. MCI bosses become wealthy, the dens of corruption flourish, but, mother india suffers. Artificial shortage of doctors is created. Rural population falls pray to quacks, thus our National Health parameters decreases, & mother India becomes sick.
Scores of Pvt. medical colleges openly auction their seats in crores, & pass their students from their own Pvt universities by taking crores again. We know how their faculties & facilities are checked by MCI, which exist only on paper. However, the quality of students admitted & the quality of Doctors produced is nowhere checked even on paper by any Govt. agency. They all are blanketly stamped competent without any scrutiny because corrupt officials get their share of Donation.
Has MCI ever checked the standard of these Pvt. Medical College students by subjecting them to such a test?
Is it not possible that MCI is asking for some alien standards from foreign medical college students, which its own Pvt. Medical College graduates do not possess?
The solution to this problem lies in subjecting both foreign medical graduates as well as Pvt. Medical College graduates to a uniform licentiate examination to know if they all have minimum basic knowledge before stamping them competent & allowing them to play with our life. There will be several benefits to mother india & the only loosers will be corrupt officials & Pvt. Medical College mafia, as explained below.
1.There will be no discrimination against anyone as all are subjected to the same test. As the fear psychosis will eliminate, more & more students will go abroad for economical medical education thus increasing supply of Doctors which ailing mother india badly needs, without any burden on Govt. resourses, & without compromising on standards.
2.Increased supply of quality Doctors will improve the health parameters of ailing mother India. India will be gradually viewed as a healthy country.
3. All incompetent doctors, whether Foreign medical college gradutes or Pvt. Medical college graduates will not be able to get in to the system, thus reducing medical negligence, which will be again beneficial to ailing mother India.
4. Only losers will be corrupt officials & private medical mafia making crores by auctioning their seats, & still gving sub standard education, as demand for their seats will be greatly reduced as now students will have the choice of economical education without fear of discrimination. But, the benefit to mother India will be that healthcare will be free of corruption, money power & vested interests, which in turn will reduce the overall cost of healthcare, & promote competence, as Pvt. Medical Colleges will have no choice but to improve their standards.
The proof of validity of above argument will lie in the fact that the only opposition you will face is from corrupt officials, the Pvt. Medical college mafia & the existing students of such colleges. Opposition from existing students of Pvt. Medical colleges can be overcome by not making these rules applicable to existing students. Those left will be corrupt officials & Pvt. Medical college Mafia as they will loose the maximum.
But, Mother india will get a lot. Corruption from healthcare will reduce, overall cost of healthcare will reduce, medical negligence will reduce, healthcare will be greatly improved, with increased supply of quality doctors & mother india will no more be ailing.
If all these need legislative changes, taking a long time, in the short run we can atleast reduce the discrimination meted out to Foreign Medical College Graduates by not subjecting them to some alien standards of test which our own Pvt. Medical Colleges do not possess, by subjecting a sample of such Pvt Medical College doctors to this test on voluntary basis for study purpose only to find out if the standard expected are indeed those possessed by Indian Pvt. Medical College Graduates. Since, all these Pvt. Medical college graduates are blanketly stamped competent, they all must easily pass this test. Or, it will prove that blanket stamping of Pvt. Medical college graduates as competent is indeed money driven & not merit driven, which is detrimental to health of Mother India in more than one way as explained above. This will reduce some discrimination in short run, will result in increased supply of quality doctors, as fear of subjecting them to some alien standards will be removed & Govt. will come to know the actual standards of such Pvt. Medical College Graduates. However, to get the real picture all this exercise should be undertaken by an independent body free from the influence of MCI as this will also expose how these Pvt. Medical Colleges were recognised by MCI, which is the main culprit.
Thanking you,
Yours sincerely,

(R K Agrawal)
Copy to:
1. Prime Minister of India, sh. Narendra bhai Modi, New Delhi
2. National Board of Examination, New Delhi
Medical Council of India, New Delhi

AGRWL

3 years ago

NEED FOR COMMON LICENTIATE EXAM
SCRES OF PVT MEDICAL COLLEGES WERE RECOGNIZED BY KETAN DESAI ON THE BASIS OF CORRUPTION. THEIR FACILITIES AND FACULTY EXIST ONLY ON PAPER. THEY OPENLY ADVERTISE IN NEWS PAPERS ON DAILY BASIS THEIR RATES FOR ADMISSION AND FOR PASSING THEM FROM THEIR OWN PVT UNIVERSITIES. NOWHERE QUALITY OF STUDENT ADMITTED OR QUALITY OF DOCTOR PRODUCED IS CHECKED BY GOVT. THESE DUBIOUS DOCTORS MAY CAUSE MAJOR MEDICAL NEGLIGENCE. IT IS HIGH TIME GOVT ADMINISTER LICENTIATE EXAM TO KNOW IF THEY HAVE BASIC MINIMUM KNOWLEGE BEFORE ALLOWING THEM TO PLAY WITH OUR LIFE. OR DOES GOVT CONSIDER CITIZENS AS GUNIA PIGS ?

AGRWL

3 years ago

SCORES OF PVT MEDICAL COLLEGES RECOGNISED BY CORRUPTION ADMIT STUDENTS TAKING CRORES AND PASSING THEM FROM THEIR OWN PVT UNIVERSITIES BY TAKING CRORES AGAIN. NO WHERE QUALITY OF DOCTOR PRODUCED IS CHECKED. IY IS HIGH TIME GOVT ADMINISTER LICENTIATE EXAM BEFORE ALLOWING THEM TO PLAY WITH OUR LIFE

P b Sarma

3 years ago

This proves that mainstream political parties are abetting the corrupt people on the sidelines and cheating the electorate with their pretentious.Modi should learn a lot from the sufferings of Dr Manmohan Singh leave alone Mulayam Singh who himself is neck deep in various cases.

President’s rule imposed in Andhra Pradesh after 41 years

President Pranab Mukherjee signed the proclamation to impose Central rule in Andhra Pradesh and also gave his assent to the Telangana Bill

 

The Bill to carve out Telangana from Andhra Pradesh (AP) on Saturday received the assent of President Pranab Mukherjee who also signed the proclamation to impose Central rule in the state. This is the second time in 41 years that political issues surrounding bifurcation have led to the clamping of President’s rule in the State.

 

The Andhra Pradesh Reorganisation Bill 2014, which got Parliament’s approval on 20th February despite strong opposition from Seemandhra leaders, got the Presidential assent, paving the way for creation of the country’s 29th State by splitting Andhra Pradesh.

 

There will be 13 districts in residuary Andhra Pradesh, while Telangana will have 10 districts, including Hyderabad city.

 

In a bid to address concerns of the Seemandhra region, the union government had already announced grant of special category status, including tax incentives, to the residuary state as part of a six-point development package for AP’s two successor States.

 

The President also signed the proclamation to impose President’s rule in Andhra Pradesh following the Union Cabinet’s recommendation.

 

Mukherjee gave his nod to place under suspended animation the Andhra Pradesh Assembly whose term is slated to end on 2 June.

 

The decision to impose President’s Rule in Andhra Pradesh was necessitated by N Kiran Kumar Reddy’s resignation as the chief minister on 19th February as he was opposed to division of the state to carve out Telangana.

 

Andhra Pradesh governor ESL Narasimhan had recommended Central rule in the state after Reddy's resignation.

 

Earlier in 1973, following the Jai Andhra movement (separate State for Andhra region), the Indira Gandhi Government imposed President’s rule for 11 months. PV Narasimha Rao, the then chief minister, had resigned.

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COMMENTS

Goutami

3 years ago

Are there no political leaders (that are opting for Thorne), parties, actors and other candidates (opting to get seats as MLAs or MPs), and resigned politicians(jumping parties), challenging the bifurcation. It isn't difficult there are over 80% people behind you. Common people know that political leaders are all scoundrals and so take help from Lawyers form all regions and fight to keep the TELUGUs together to the end. OUR telugu leaders from pats have fought for our unity and surely did not want our TELUGU TALLI to be RAPED in the streets of India.

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