Citizens' Issues
HPC says Mumbai has a severe shortage of manpower to manage junctions and regulate traffic flow

High speeds, needless stops and delays, and the conflict of drivers who enter a junction over those who are trying to exit have created problems.  The situation is even worse at junctions under the flyovers, says a report of the HPC appointed by the home ministry

It is seen that Mumbai has a severe shortage of manpower to be able to manage the junctions and regulate traffic flow, according to a report of the High Powered Committee (HPC) appointed by the home ministry.  The total sanctioned personnel for Mumbai Traffic Control Branch (TCB) is 3,495. There are 296 vacant positions as of 31 January 2013.  Of the 3,199 positions, 74% are in day and night shifts at junctions and patrolling or on other duties like crane duty. On an average during the day shift there is one  traffic  policeman  for  1,938 vehicles  and  during  the  night  shift there  is  one  traffic  policeman  for  13,365  vehicles. Existing personnel  are overburdened to handle extreme stressful situations at traffic junctions in addition to  responding  other  important  traffic  related  issues  including  VVIP  movement, festivals, events, rallies, etc. There are several instances of traffic police even being assaulted by undisciplined commuters while trying to enforce traffic rules.


Alarmingly,  41  cases  of  assault  on  traffic  police  have been  reported  in  2012.  The  sheer volume  of  traffic  makes  it  difficult  to  enforce  traffic  rules  and  discipline  without assistance of enforcement technology. The traffic constable also lacks authority on the ground to issue a challan and to levy fine on the spot. There is a wide gap between existing resources and expected tasks of traffic police. 


A Public Interest Litigation PIL-18/2010 was filed in the Bombay High Court by the Bombay Bar Association on 29 January 2010. This PIL primarily addresses various issues of traffic management in the city of Mumbai. The petition is regarding improper regulation of traffic, several issues related to traffic operations, technology, enforcement, manpower, road markings, etc. In 17 hearings held by the HC, several issues related to enforcement and infrastructure was raised. This article covers aspects of traffic junctions and signals from the HPC report of the home ministry.


According to the HPC report, there are about 1,238 main traffic junctions in the city. 646 of these junctions are signalised (Source: MCGM). The process of signalising more junctions is on-going. About  253  signals  are  under  Area  Traffic  Control  system,  a  project initiated  through  World  Bank  funding.  This has resulted in some reduction in delay and increase in speed and to some extent has induced changes in driver behaviour for smooth movement of traffic. However, with increasing vehicles on the roads, junctions have become bottlenecks for traffic movement. At some of the junctions at least two to five traffic policemen are needed to direct and move the traffic. There is a severe shortage of manpower. Existing manpower is overburdened to handle traffic at critical junctions  in  addition  to  addressing  several  other  traffic  related  issues.  High speeds, needless stops and delays, and the conflict of drivers who enter a junction over those who are trying to exit have created problems.  The situation is even worse at junctions under the flyovers. There is a need for good geometric designs to guide the vehicles and pedestrians crossing junctions.  Sometimes, vehicles parked close to junction’s further impact the flow of traffic. 


Equipment for Enforcement: Traffic enforcement is the most recognizable and universal traffic police function. To maintain  and  regulate  smooth  flow  of  traffic,  certain  equipment  is necessarily required by traffic police, opines the HPC report.  Basic equipment needed immediately is traffic cones, reflective jackets, steel barricades, alcohol detectors, cranes, digital cameras, helmets with communication sets and PA systems. Lack of adequate and proper equipment  coupled  with  limited  manpower  is  impacting  traffic  flow. Lack of equipment and resources has made the job of traffic police to predict and pre-empt bottlenecks caused by breakdowns, undesirable parking and impaired driving even more difficult, leading to extreme situations at times putting their lives at risk. In spite of all these issues, traffic police detected over 16,000 cases of drunk driving in 2011 and 14133 cases in 2012. Fatal accidents have reduced from 609 in 2010 to 539 in the year 2011 to 471 in the year 2012 (Source: Mumbai Traffic Police).  


Design Improvement of Junctions: Junction improvements result in road

safety,  reduced  congestion,  and  improved  facilities  for  pedestrians  and  bus passengers, and improved look and feel of the area. This will also help the traffic police as less manpower will be needed to monitor the junctions, points out the HPC Report. Continuous width for carriageway and footpath needs to be provided. Geometric design features such as bulb outs (curb angled narrowing of the roadway and widening of sidewalk to facilitate  pedestrians/passengers),  bollards  (a  short  vertical  post),  refuge  islands (small section of pavement completely surrounded by roads where pedestrian can stop before finishing crossing the road); tight curb radii (to avoid pedestrian crash with  left  turning  vehicles  at  intersections)  and  textured  crosswalks  (an  aesthetic treatment  used  to  make a  crosswalk  surface more  visually  attractive),  pedestrian crossings,  etc. need to  be  used  for  junction  improvements.  Re-alignment of carriageways, if necessary, needs to be considered to improve sight distance and smooth flow of traffic.


Action proposed: MCGM will adopt the policy to re-design the existing junctions which shall comply with the recommendations and make the junctions pedestrian-friendly.  This was to be achieved in a time frame of three years by MCGM, MMRDA and Mumbai Traffic Police


Signalisation of all Junctions: All junctions need to be signalised for efficient handling of the traffic, suggests the HPC Report. Additionally, signals need to be synchronized with different signal timing plans for different time periods. Tuning the traffic signals to the time and direction of traffic flows is particularly effective if the signals can be adjusted for every time period to reflect changes in commuting patterns.  Expansion of Area Traffic  Control  System  needs  to  be  initiated  to  other  signalized  intersections throughout the city. 


Action proposed: There are 646 signalised junctions in Greater Mumbai. MCGM has covered 253 junctions under Area Traffic Control project with assistance from World Bank fund.  The remaining 393 junctions are proposed to be covered under ATC project in next four years through Government of Maharashtra and MCGM funds.  As regards signalization  of  all  the  junctions  phase  wise  programme  will  be  taken  up  in consultation  with  Traffic  Police  Department,  as  the  work  of  installation  of  new signals is carried out by MCGM as per the recommendations and priority of Mumbai Traffic Police.  This is to be achieved in a time frame of two years by MCGM and Mumbai Traffic Police.



Vinod Kumar Agarwal

4 years ago

If only the HPC reforms the traffic policeman to not waste time in collecting fines read Bribes for their own senior Officers will increase their performances. Appoint Only Lady Traffic Fine collecting Officers to collect Fines and put existing force to manage Traffic. Make MONDAY No Traffic Fine day. Instead make Monday the Traffic Management Day. To see People don't break traffic rules is what is expected rather than collecting fines. TUESDAYS No Towing Day. Flash your Drivers Licenses on WEDNESDAY. Respect the School students, pedestrains and Bicycles on THURSDAY. FRIDAY avoid the LUNCH time on Road. REDUCE collecting Fines is a sign of good Traffice sense. Long Live MUmbai Traffic Police.

Shadi Katyal

4 years ago

Why are these vacancies and with so much unemployment, are these only for Marath.s and not for other INDIANS.
When planning such junctions,any thought was given to need of manpower etc.

Dinesh Bang

4 years ago

Increase traffic rules violation fine to a minimum of Rs.500- or Rs.1000/-.Than see the difference.
Rs.100/- fines bothers nobody.

Ethics for the auditors and CAs

Here is an imaginary dialogue between a confused CA—Arjuna and Lord Krishna—which makes for an interesting reading, more particularly in these days, when questions are raised on the integrity of the members of the once an extremely honourable accountancy profession

The editors of The Bombay Chartered Accountant Journal ought to be complimented for publishing a very timely spoof “Ethics and U” in the April 2013 issue. This is an imaginary Q&A dialogue between a confused CA—Arjuna and Lord Krishna— a brilliant attempt at demystifying what really constitutes “bringing disrepute to the profession” as enunciated in the provisions of Clauses 1 and 2 of Part IV of the First Schedule and Part III of the Second Schedule to the Chartered Accountants Act, 1949.

The dialogue makes for an interesting reading, more particularly in these days, when questions are raised on the integrity of the members of the once an extremely honourable accountancy profession.

The auditing and accounting profession is under the scanner for misdemenours and transgressions abroad in the audits of BCCI, Tyson, Palmart and Enron also here in India—the Global Trust Bank and Satyam, considered the biggest financial frauds to date. Recently there have been reports of negligence in Wipro, SBI, Sesa Goa, Reliance InfoTech and Reebook.

Quote and Unquote, suitably modified, appropriate questions and answers:

  • Question: A few of my CA friends are doing only this ‘entry’ business. They are minting money and I have to slog like this
  • Answer: I had already told you—you have a right, only the performance of your duty; not in the fruits. Those unscrupulous CAs are getting fruits of their deeds!
  • Q: I agree. But the harassment of the tax office is unbearable. Their demands are astronomical.
  • A: are you also involved in settling the cases?

What to do? There is no alternative. I don’t do it myself. That is why my cases remain pending.

  • Q: But the profession has generated into business.
  • A: Let the profession degenerate; but not a professional like you. Your thoughts are confused; but fortunately, your upbringing has held you from acting in that manner.
  • Q: Where in ‘Misconduct’ is it stated?
  • A: See, bribery is a crime. If you are a party to it, it is abetment—that again is a crime.
  • Q. But that is only if one is caught! It is a secret deal between the client and the officer. The CA is just a middleman.
  • A. Remember, apart from the specific items of misconduct in the Schedules, Section22 of the CA Act covers “other misconduct” also. It is very wide. If you are involved as a middleman, both the officer as well as your client discounts your value. They are happy because they are benefited; but your image is tarnished. 
  • Q: You mean, it is not only professional misconduct.
  • A: No. So if you are caught, you are directly covered by clause (1) of Part IV and also Part III... That means conviction of a punishable crime. Clause (2) of Part IV is very wide—if your action brings disrepute to the profession that also is misconduct.
  • Q: Clients treat us as agents only.
  • A: You should be careful as to how the society perceives your profession. In many scandals the role of your colleagues is exposed.

There are cases of even CAs demanding dowries.

Does the public really respect you? Three CAs formed a company for some business, it did not pick up, and so they neglected compliances totally. The company was transferred to someone… the buyer filed a complaint. Such negligence brings disrespect to the profession. They were held guilty, though left on reprimand.

  • Q: Oh! Then it will cover traffic rules also.
  • A: Yes. Even the indiscipline in behaviour, indecency and so many things! There are complaints of ill treatment of articles, misbehaviour with lady staff and what not!  Any professional is expected to have exemplary behaviour—punctuality, courtesy, proper communication and personal habits.
  • Q: I have seen professionals with irritating personal habits and mannerisms—they can’t even speak properly; even in conferences they rush for lunch—acts not befitting a professional.
  • A: Good! You have understood it. Take care of public image, you will command respect. Council is concerned with that.

Many thanks to the author CA Mr Vaze, chairman and the Journal Committee of BCAJ for this enlightening dialogue.

(Nagesh Kini is a Mumbai-based chartered accountant turned activist).



Arun Mehta

4 years ago

The way comments are coming up makes one feel that the otherwise presumed dedicated protectors of investors/stakeholders wealth seems to be more interested in lining up their own pockets.Brings back the ultimate eternal issue,who will audit the auditors ?

Dayananda Kamath k

4 years ago

rbi has mandated and devised so many audits for the banks such as concurrent audit,income audit, tax audit, internal audit, statutory audit,stock audit.but their quality of audit is so poor. as an internal auditor( employee not a chartered accountant) of a nationalised bank i have found so many basic principles are not followed by them. i have filed a complaint with disciplinery authority of institute of chartered accountants almost 3 years back. i would give some of the examples. amount paid for purchase of right shares of SWIFT debited to general expenses. the original shares also were not shown as foriegn investment in banks balance sheet for years. only when i raised the issue in annual general body meeting as shareholder it is being shown now. bank opend l/c for its own import of y2k software. without paying the amount used the software. amd amount about .rs. 50 lakhs kept in suspence for more than 3 years. none of them objected. accounting of interest on gold deposits was being done wrongly and actually short charged to profit and loss account for more than 3 years. excess interest charging on staff as well as general housing loans. refunding only to those who claim, some times amount involved is in lakhs. it may also lead to getting income tax benefit which is not due. even these is fudging of accounts.



In Reply to Dayananda Kamath k 4 years ago

Mr. Kamath,
I agree with you 110 %. I have also worked in Banks and headed Audit department of two Banks. The performance of CAs under Concurrent / statutory / revenue audit is pathetic. In fact, I made it a point to give Con. audits only to CAs who came from Banks or people who had good SVRS employees. In fact, I can boldly say that CAs are mostly responsible for NPAs in Banks. I would like to have your Email ID. I can share a lot with you.


4 years ago

No wonder in many places, CAs are called Cheater Accountants, Corruption Advisors and Convenient Accountants. The last one was by US consulate when they found that CAs certify financial papers without verification.


4 years ago

Good one. Must read for all CA in private organization who manipulate the Books of Accounts.
ADAG group has been maniupulating their accounts since a long time but nothing's happened.

Arun Mehta

4 years ago

The eternal question who will audit the auditors ?have we learnt lessons from Satyam scandal?Why can't we have an act like Oxley -Saxby act in India too.


nagesh kini

In Reply to Arun Mehta 4 years ago

It is very much possible.
The SEC in the US and the European Commission are very much at it.
The Cos. Bill has many new provisions that need to be implemented and enforced.
Only alert stake holders like shareholders, lenders, financial institutions, financial analysts and investigative journalists can do it. Get ready to act!

shanti Patel

4 years ago

Nagesh has done a very good job.
Nagesh please give your mobile no./email address. I have something for you with proof.



nagesh kini

In Reply to shanti Patel 4 years ago

Thanks for your comment Shantibhai.
I'm allergic to mobiles.
My land line is 022 2437 3052.
Email - [email protected] or
[email protected]
Look forward to hear from you.
At first I thought it was Dr. Shanti Patel, former Mayor and MP.
I know him too. Now you are Shanti Patel II!

nagesh kini

In Reply to shanti Patel 4 years ago

CAShanti Patel spoke to me today.

Vaibhav Dhoka

4 years ago

All professions were HONORABLE few decades back.Now most lack professionalism . Unscrupulous elements have invaded in most of them.In medical profession when corp-orates entered in hospital business it became free for all and downfall started in once Noble Medical profession.

RTI Judgement Series: Govt departments enter into PPP without the capability of proper monitoring

The CIC expressed concern over unpreparedness and incapability of the transport department of GNCTD in monitoring revenue collections by private dealers under the PPP agreement. This is the 74th in a series of important judgements given by former Central Information Commissioner Shailesh Gandhi that can be used or quoted in an RTI application

The Central Information Commission (CIC), while disposing an appeal, expressed concern over the unpreparedness and incapability of the Transport Department’s Operation Branch, at the Government of National Capital Territory of Delhi (GNCTD) in monitoring revenue collections by private dealers under the public-private partnership (PPP) agreements.


While giving this a judgement on 28 January 2011, Shailesh Gandhi, the then Central Information Commissioner said, “If the private dealers are honestly giving all the revenue it is only because of the grace of God and their honesty; the department appears to be incapable of doing this. If government departments enter into such PPP models without the capability of proper monitoring and regulating citizens will be short-changed completely.”


Delhi resident C Rajaram, on 17 August 2010, sought information under the Right to Information (RTI) Act from the Public Information Officer (PIO) of Transport Department at Operation Branch, in the GNCTD about the method and process by which collection of motor vehicle taxes and fees was outsourced to private vehicle dealers. Here is the information he sought and the reply given by the PIO...


1. Specify details as to the allotment of numbers by the Transport Department to car dealers having power to register car/four-wheelers.

PIO's reply: The numbers are allotted to the dealer by the manufacturer depending upon the amount of security deposit submitted by the dealer with the Transport Department. After sale when the road tax is deposited with the Department and certificate for the same by the dealer to the manufacturer, the further numbers are allotted to the dealer to the extent of its entitlement. When the dealer exhausts the series, the next new available series is allotted to the dealer upon his application.


2. Provide details regarding amount of security deposit taken from dealers of cars/four-wheelers before allotting numbers to register vehicles to self-registered dealers and also provide complete details regarding the amount to be fixed, its derivation and periodicity of allotment of numbers.

PIO's reply: Refer to para 6 and 7 of Terms and Conditions (copy enclosed).


3. Provide details regarding the policy framed by Transport Department governing the collection of security deposit from self-registered dealers before allotment of numbers and also provide information regarding such policy being uploaded in the web site of Transport Department.

PIO's reply: Same as above. Policy is not uploaded on the website. Hard copy enclosed.


4. Specify the procedure by which department ensures the amount deposited by self- registered dealers as correct and sufficient.

PIO's reply: Security amount is decided depending upon the quarterly trend of sale. If the sale increases, the dealers either approach themselves or are directed to enhance the security deposit.


5. Specify the steps taken by Department, more so after the powers of registration of vehicles have been delegated to dealers, in respect to compliance of Section 39 of the Motor Vehicles Act, 1988.

PIO's reply: Every self-registration dealer sends the files to the concerned MLO within stipulated time for issue of RC, who examines the files for any discrepancy with respect to compliance of section 39 of MV Act, 1988.


6. Details of date of inspection, audit and comments of audit and reply thereof shall be furnished if the necessary checks in compliance of section 39 of MV Act, 1988, is fulfilled.

PIO's reply: The dealers deposit the road tax every week in the account branch of the department which reflects the total sale of the dealer on weekly basis. Accordingly they are asked to maintain the security amount.


7. Specify details of action taken by the Department against self-registered dealers for non-compliance of section 39 of MV Act, 1988.

PIO's reply: No such case against self-registration dealers has been reported non-compliance of section 39 of MV Act, 1988.


8. Provide details of total number of cars sold by all self-registered dealers for the month of with the sale date and allotted number.

PIO's reply: A total of 9,078 vehicles have been sold during July 2010 by self-registration dealers. The applicant is free to inspect the related record in the concerned zonal office at any working day.


9. Furnish with the date of registration of vehicles as mentioned in point 7 and also the amount of registration fees and road tax, etc.

PIO's reply: As above


Rajaram, claiming that the PIO did not provide information within the time mandated in the RTI Act, filed his first appeal. In his order, the First Appellate Authority (FAA) said, “As regards question 1 and 2 Deputy Commissioner conveyed his no objection. As regards to question 3 Deputy Commissioner stated the policy shall be uploaded on website. As regards question 4 Deputy Commissioner stated 15 days tax of the last quarter is taken as norm for security deposit. As regard to question 6 and 7 Deputy Commissioner stated its duty of MLOs concerned to check such transactions and all information to be supplied u/s 39/192 within two weeks. As regards question 8 and 9 Deputy Commissioner stated that requisite details shall be obtained from the system analyst.”


Feeling aggrieved by the decision of the FAA, the applicant (Rajaram) then approached the CIC with his second appeal.


The Transport Department had authorised private vehicle dealers to collect registration taxes on behalf of the GNCTD and some advance payment has been taken by the department equal to fifteen days of taxes.


During the hearing, the Commission noted from the information provided to the appellant, it appeared that proper reconciliation for 2009-10 was not done and the Department constituted a committee to reconcile these accounts on 31 December 2010 prompted by the RTI application of the appellant.


Rajaram, the applicant, also pointed out that as per the agreement between the government and the private dealers, monthly returns were to be filed in floppies to the Department.


Mr Gandhi, the then CIC, observed that as per evidence, this clause was inserted to ensure that it would be possible to reconcile and tally the accounts on computer.


The PIO admitted that this condition had been breached and had not been followed so far. “Only hard copies have been obtained and as is evident from the statement of the Respondent reconciliation have not been done,” the CIC noted.


In November 2010 the FAA ordered that as per the agreement condition, soft copies of the accounts will be obtained from the dealers and provided to the appellant. “The Department has not been able to enforce this on the dealer so far. However, since the information itself is not available on a vital matter like revenue the PIO has not been able to provide the information so far,” the Commission said.


Expressing concern, Mr Gandhi noted how unprepared and incapable the Department appears to be in the process of handling over revenue collection to private dealers.


While disposing the appeal, the Commission stated that information available on the records had been provided.




Decision No. CIC/SG/A/2010/003465/11063

Appeal No. CIC/SG/A/2010/003465


Appellant                                  : C Rajaram,

                                                  Delhi 110054


Respondent                                        : Rajeet Singh

                                                  Deemed PIO & Dy. Commissioner (Operations),

                                                  Transport Department: Operation Branch

                                                  Government of National Capital Territory of Delhi

                                                  5/9, Underhill Road, Delhi - 54



nagesh kini

4 years ago

PPP is just a misnomer.
Narendra Modi has added another "P" for people as he feels neither "Public" nor "Private" represent the "Common People"!
There is no formal or informal policy as to what PPP really constitutes!
Mr. Shailesh Gandhi has exposed cases where in the garb of PPP public assets are grabbed.
PPP has to be properly regulated before matters go out of hand and goons and thugs grab public assets. Sooner the better.

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