Great Interviews
I take this opportunity to congratulate you for the splendid interviews of Mr. Jignesh Shah and Mr. Mashelkar. They were absolutely superb. I am writing this to thank you and congratulate you specifically for your achievement of making Jignesh open his mind so vividly. He is a very tough personality. No one can read his mind once he decides not to allow any one to do so. You have...
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When A Bank Gives You The Run Around

How Khushroo Satarawala took on HSBC and got a solution for himself and other bank customers

Two things irritate ordinary bank customers the most. One, marketing calls from banks and credit card companies, especially since they have the knack of catching you when you are travelling. Two, when a bank’s call centre is not smart enough to either resolve your problem or escalate it to a higher...

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New Job, New Culture

Fitting into new work cultures is not easy. Here is how you can blend well

Do you remember the feeling of anticipation and anxiety on that Sunday night just before a new academic year commenced? You weren’t sure who would be your classmates and how the new class teacher might be. Most people feel the same way on the eve of a new job.

The first day of a new job is usually a mix of enthusiasm,...

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