Citizens' Issues
Google apologises over Modi image search results
Internet giant Google on Wednesday apologised "for any confusion or misunderstanding" caused after Prime Minister Narendra Modi's images started appearing in image search results for query on "Top 10 criminals in India".
 
"These results trouble us and are not reflective of the opinions of Google. Sometimes, the way images are described on the internet can yield surprising results to specific queries. We apologise for any confusion or misunderstanding this has caused. We're continually working to improve our algorithms to prevent unexpected results like this," a Google spokesperson said in a statement.
 
Google said that results to the query "top 10 criminals in india" was due to a British daily which had an image of Modi and erroneous metadata.
 
It said that in this case, the image search results were drawn from multiple news articles with images of Modi, covering the prime minister's statements with regard to politicians with criminal backgrounds, but added that the news articles do not link Modi to criminal activity, and the words just appeared in close proximity to each other.

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Weeding Out Fairlife's 'Grass to Glass' Promise
One of the phrases behind Coke's new so-called supermilk may not mean what you think
 
Can Coke make milk attractive enough to convince consumers to pay nearly double the price of a regular carton and leave the competition cow-ering? 
 
That’s the bet the company is making with a new national ad campaign for Fairlife milk, a so-called supermilk that packs 50 percent more protein and 30 percent more calcium than “ordinary” milk (trademark: run-of-the-milk).
 
It’s Coke’s first foray into the milk market and an apparent appeal to the “real food” movement with advertising that touts Fairlife’s “simple ingredients” and carries the hashtag #BelieveInBetter.
 
But one TINA.org reader says the campaign also uses a potentially misleading feel-good phrase to push the milk, which first hit store shelves earlier this year.
 
“On the packaging it says ‘grass to glass,’ implying the milk comes from grass fed cows,” the reader wrote in an email. “It does not.”
 
The complete phrase as it appears on the back of the container reads: “We promise: … From grass to glass traceability back to our own farms.” The Fairlife website also takes up the narrative, stating: “We believe in doing better every step of the way, from grass to glass, because it’s the right thing to do.”
 
Reader is right
 
Rhetorical statements aside, the truth is that the reader is right: Fairlife milk is not derived from grass-fed cows.
 
TINA.org sought comment from Coke but our requests were not returned. But a Fairlife customer representative confirmed in a phone interview that the cows are not fed grass but a diet of soy, corn, alfalfa and grains.
So then, what’s grass got to do with it?
 
The customer representative, who declined to give her full name, only echoed the words on the container, saying that the phrase “from grass to glass” “represents the traceability of the product.” She said it’s a way “to prove the history of the animals and the location of the farm” from which the milk originated.
 
Regardless of how you interpret the phrase, one thing’s for sure: It’s a memorable marketing device for a new product looking to make a splash a la cookies in milk. Just make sure to do some research on Fairlife — including its health claims — before you dunk.
 
Find more of TINA’s coverage on milk here
 

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How the Red Cross Raised Half a Billion Dollars for Haiti ­and Built Six Homes
Even as the group has publicly celebrated its work, insider accounts detail a string of failures
 
The neighborhood of Campeche sprawls up a steep hillside in Haiti’s capital city, Port-au-Prince. Goats rustle in trash that goes forever uncollected. Children kick a deflated volleyball in a dusty lot below a wall with a hand-painted logo of the American Red Cross.
 
In late 2011, the Red Cross launched a multimillion-dollar project to transform the desperately poor area, which was hit hard by the earthquake that struck Haiti the year before. The main focus of the project — called LAMIKA, an acronym in Creole for “A Better Life in My Neighborhood” — was building hundreds of permanent homes.
 
Today, not one home has been built in Campeche. Many residents live in shacks made of rusty sheet metal, without access to drinkable water, electricity or basic sanitation. When it rains, their homes flood and residents bail out mud and water.
 
The Red Cross received an outpouring of donations after the quake, nearly half a billion dollars. 
 
The group has publicly celebrated its work. But in fact, the Red Cross has repeatedly failed on the ground in Haiti. Confidential memos, emails from worried top officers, and accounts of a dozen frustrated and disappointed insiders show the charity has broken promises, squandered donations, and made dubious claims of success.
 
The Red Cross says it has provided homes to more than 130,000 people. But the actual number of permanent homes the group has built in all of Haiti: six. 
 
After the earthquake, Red Cross CEO Gail McGovern unveiled ambitious plans to “develop brand-new communities.” None has ever been built.
 
Aid organizations from around the world have struggled after the earthquake in Haiti, the Western Hemisphere’s poorest country. But ProPublica and NPR’s investigation shows that many of the Red Cross’s failings in Haiti are of its own making. They are also part of a larger pattern in which the organization has botched delivery of aid after disasters such as Superstorm Sandy. Despite its difficulties, the Red Cross remains the charity of choice for ordinary Americans and corporations alike after natural disasters.
 
One issue that has hindered the Red Cross’ work in Haiti is an overreliance on foreigners who could not speak French or Creole, current and former employees say. 
 
In a blistering 2011 memo, the then-director of the Haiti program, Judith St. Fort, wrote that the group was failing in Haiti and that senior managers had made “very disturbing” remarks disparaging Haitian employees. St. Fort, who is Haitian American, wrote that the comments included, “he is the only hard working one among them” and “the ones that we have hired are not strong so we probably should not pay close attention to Haitian CVs.”
 
The Red Cross won’t disclose details of how it has spent the hundreds of millions of dollars donated for Haiti. But our reporting shows that less money reached those in need than the Red Cross has said. 
 
Lacking the expertise to mount its own projects, the Red Cross ended up giving much of the money to other groups to do the work. Those groups took out a piece of every dollar to cover overhead and management. Even on the projects done by others, the Red Cross had its own significant expenses – in one case, adding up to a third of the project’s budget.
 
In statements, the Red Cross cited the challenges all groups have faced in post-quake Haiti, including the country’s dysfunctional land title system. 
 
“Like many humanitarian organizations responding in Haiti, the American Red Cross met complications in relation to government coordination delays, disputes over land ownership, delays at Haitian customs, challenges finding qualified staff who were in short supply and high demand, and the cholera outbreak, among other challenges,” the charity said.
 
The group said it responded quickly to internal concerns, including hiring an expert to train staff on cultural competency after St. Fort’s memo. While the group won’t provide a breakdown of its projects, the Red Cross said it has done more than 100. The projects include repairing 4,000 homes, giving several thousand families temporary shelters, donating $44 million for food after the earthquake, and helping fund the construction of a hospital.
 
“Millions of Haitians are safer, healthier, more resilient, and better prepared for future disasters thanks to generous donations to the American Red Cross,” McGovern wrote in a recent report marking the fifth anniversary of the earthquake.
 
In other promotional materials, the Red Cross said it has helped “more than 4.5 million” individual Haitians “get back on their feet.” 
 
It has not provided details to back up the claim. And Jean-Max Bellerive, Haiti’s prime minister at the time of the earthquake, doubts the figure, pointing out the country’s entire population is only about 10 million.
“No, no,” Bellerive said of the Red Cross’ claim, “it’s not possible.”
 
 
This story was co-published with NPR. Mitzy-Lynn Hyacinthe contributed reporting. 
 
Courtesy: ProPublica.org

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