Consumer Issues
GMG Airlines asked to pay Rs40,000 for not accommodating flier

The forum also directed Barclays Bank, whose card the passenger had used to book the tickets, to pay him Rs5,000 for not paying/refunding him Rs2,500 as per its cash back offer

New Delhi: Bangladesh-based GMG Airlines has been directed by a consumer forum to pay Rs40,000 to a passenger for not accommodating him on another plane after one of its scheduled flights was cancelled, reports PTI.
The New Delhi District Consumer Disputes Redressal Forum awarded the compensation saying not only was the flier inconvenienced by the flight cancellation, but he also had to bear additional expense of buying another ticket for returning to India from Malaysia as well as hotel charges.
"Complainant (Sukhija) was forced to purchase another ticket for return journey...He suffered lot of inconvenience due to cancellation of the flight and (had to) bear expenses towards hotel charges, etc.
"There is deficiency on the part of opposite party 1 (GMG Airline) for not accommodating passengers (who had) already booked (tickets). It also failed to refund amount of return journey. Holding opposite party guilty of deficiency in service, we direct it to pay Rs40,000 lump sum," the bench, presided by CK Chaturvedi, said.
The forum also directed Barclays Bank, whose card Sukhija had used to book the tickets, to pay him Rs5,000 for not paying/refunding him Rs2,500 as per its cash back offer.
The Delhi-resident in his complaint had said he had booked tickets on GMG Airlines for his trip, from Delhi to Kuala Lumpur and back, in May 2008 for Rs16,377.
On enquiring about his return flight, he was informed by the airline that there was no flight to Delhi for the month of June and the travel portal had issued him a wrong ticket for June 11, Sukhija had alleged.
He had also alleged that Barclays had offered cash back of Rs2,500 if tickets were booked using the bank's card, but he was not paid/refunded the amount.
Despite the summons issued, the airline and the bank had not appeared before the forum and were proceeded against ex-parte.


LIC, HDFC Bank lead advance tax payouts in second quarter

Belying sluggishness in the economy LIC paid an advance tax of Rs1,300 crore while HDFC Bank paid Rs1,100 crore in the second quarter

Mumbai: Financial sector companies, led by insurance giant Life Insurance Corporation of India (LIC) and private lender HDFC Bank, have posted a healthy increase in their second quarter advance tax payout belying sluggishness in the economy, reports PTI.
LIC paid an advance tax of Rs1,300 crore, compared to Rs1,165 crore it had paid in the second quarter of last fiscal, income tax officials said.
HDFC Bank's tax payment increased to Rs1,100 crore from Rs800 crore last year while its larger rival ICICI Bank saw its second quarter advance tax outgo jump to Rs815 crore from Rs650 crore, an official said.
Advance tax is a staggered way of paying income taxes through the year and is generally taken as a barometer to corporate earnings for the period.
The deadline for filing the advance tax returns for the second quarter was 15th September.
State-run lender Bank of Baroda's second quarter tax outgo went up to Rs620 crore from Rs600 crore while Dena Bank's payments saw impressive jump to Rs180 crore against Rs77 crore it paid last year, officials said.
Payments from foreign banks also displayed a jump with Citi leading the way with Rs400 crore, about Rs100 crore more over the the amount paid last year, they said.
Among other sectors, FMCG giant Hindustan Unilever's tax outgo rose to Rs300 crore from Rs190 crore while for Ambuja Cement, it jumped to Rs160 crore from Rs95 crore in the corresponding period last year, they said.
Auto major Mahindra & Mahindra saw its advance tax payments increase to Rs200 crore from Rs176 crore, they added.


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