Stocks
Fortnightly Market View: Tough Going

Indian politicians are unlikely to allow economic policies that come into conflict with their...

Premium Content
Monthly Digital Access

Subscribe

Already A Subscriber?
Login
Yearly Digital+Print Access

Subscribe

Moneylife Magazine Subscriber or MSSN member?
Login

Yearly Subscriber Login

Enter the mail id that you want to use & click on Go. We will send you a link to your email for verficiation
NSEL fiasco points to wider regulatory mess

The NSEL fiasco is part of a wider problem: poor financial market regulations across capital market, insurance and banking. The government is apparently considering a new regulation for commodity markets. Why wasn’t this a given higher priority than arming a corrupt and inefficient SEBI bureaucracy with draconian powers?

A massive Silver Jubilee celebration has been followed by a quick ordinance, with minimal public discussion, to give the Securities and Exchange Board of India (SEBI) sweeping new powers. Of these, the only area where some action was urgently required is on the clarity to regulate collective investment schemes (CIS). The ordinance does that and much more. It allows SEBI to decide what is a CIS, especially if it is a money pool of Rs100 crore or more.

It is now empowered to call for information (retrospectively from March 1998) as well as search and seizure, criminal prosecution, attachment of assets and disgorgement of wrongful gains. The ordinance also validates SEBI’s ‘Consent Order’ regime, which is a matter of litigation.

Was the regulator really hobbled by an absence of these powers? Will its extensive new mandate benefit stakeholders or merely create a larger bureaucracy to harass legitimate businesses? Time will tell how SEBI wields its new powers, but a look at how it had acquitted itself so far, only causes concern and discomfort.

Stock market regulation, registration of intermediaries as well as the automation of trading with settlement guarantees was seen as such a big deal that every regulator after 1992, was modelled on SEBI. But wouldn’t you think that a government as beleaguered as the United Progressive Alliance (UPA-2) would call for clear, unambiguous assessment of SEBI’s achievements before rushing ahead with an ordinance that grants it sweeping powers?

In fact, the current action seems just over a year old—starting from the time Pranab Mukherjee went over to the Rashtrapati Bhavan. Until then, the thinking was different. In March 2011, the Financial Sector Legislative Reforms Commission (FSLRC) was set up to review legal and institutional structures of the financial sector. According to Wikipedia, this was because “piecemeal amendments have generated unintended outcomes including regulatory gaps, overlaps, inconsistencies and regulatory arbitrage.”

FSLRC submitted its report in March 2013 and one of its key recommendations was the setting up of a Unified Financial Authority (UFA). However, it turns out that FSLRC itself may have been an exercise in futility and a waste of taxpayers’ money. Each of its key members—YH Malegam (well-known chartered accountant and director on the Reserve Bank of India board for over 19 years), Kishori J Udeshi (ex-RBI deputy governor), PJ Nayak (ex-bureaucrat and former chief of Axis Bank and JR Varma (academic)—voiced formal dissent against its core recommendations. FSLRC itself made no attempt to engage with core stakeholders—the consumers of financial services—who have been getting a raw deal under every financial regulator. Consider these issues.

  After 25 years of its existence, the number of retail investors has shrunk from 20 million to 8 million (D Swarup Committee report) and this includes mutual fund investors;

  RBI has not been able to make any headway in reaching over 300 million unbanked Indians. In fact, it has to share the responsibility for viewing the microfinance sector through rose-tinted glasses even as their aggressive sales and usurious interest rates pushed people to suicide and bankruptcy, nearly killing this business segment.

  The creation of an insurance regulator only encouraged rampant mis-selling of equity-linked mutual fund products; the regulator did nothing, until three years ago. RBI and the Insurance Regulation and Development Authority (IRDA) are yet to initiate action against misleading advertisements and rampant mis-selling of insurance by banks. Result: India remains one of the most under-insured countries in the world.

   The pension regulator has made no headway because of its foolish decision not to compensate distributors, because the pension Bill has yet to be passed and there is no clarity on its regulatory powers.

The FSLRC report didn’t even touch on these issues. Since the government chose the ordinance route to make SEBI more powerful, one assumes that the FSLRC report has been dumped. Otherwise, the ordinance should have been preceded by a transparent assessment of whether SEBI was even using its existing powers of regulation and supervision effectively. In our experience, SEBI’s performance is especially lacking in the area of grievance redress and is the single biggest reason for retail investors’ exit.

Let’s turn to regulatory and statutory changes that were probably more urgent than the ordinance to empower SEBI. The consequence of regulatory confusion was evident in the blind panic in connection with the National Spot Exchange Ltd (NSEL), which was asked to suspend all its contracts (except e-contracts). NSEL must be hauled up for wrongdoing, if any, but nobody seems to realise that the buck, in this case, should stop right at the top—with the ministry of consumer affairs (M-Con), which allowed a commodity spot exchange to be set up with just a government notification.

The M-Con, with no experience of regulating a market (or consumer issues for that matter), triggered chaos with an order that virtually shut down an exchange overnight. This, after it sat on concerns about NSEL’s ready-forward trades (conducted openly and transparently by the bourse), for more than a year. When NSEL suspended all contracts other than e-series, and decided to merge settlements, it triggered a panic. The shares of Financial Technologies, NSEL’s promoter, crashed over 60% and those of the Multi Commodity Exchange (MCX) dropped 20%.

Will someone tell us who at M-Con took the decision to permit and regulate a spot exchange in commodities? Was there any attempt to create a framework or infrastructure to regulate the bourse? Why weren’t spot exchanges started under the Forward Markets Commission, which regulates commodity trading? According to media reports, the government is now considering a new regulation for commodity markets—if this is true, why wasn’t this a given higher priority than the SEBI ordinance?

Then there is the Companies Bill 2012, which has been cleared by the Lok Sabha seven months ago, but remains in suspended animation because the Rajya Sabha has yet to clear it. Has the government forgotten the Bill? Or is the young minister of corporate affairs (M-Corp), Sachin Pilot, unable to make his voice heard? Sources say that it is deliberately, and repeatedly, sidelined, but it is not clear why.

Could it be that SEBI is considered a better regulator because M-Corp failed to check the rampant fund-raising by Sahara, Saradha and a host of other collective investment and chain-money schemes? If yes, then there is still no clarity about whether the new SEBI ordinance will also cover chain marketing or multi-level marketing (MLM) companies (MMM, floated by a Russian citizen, QNet by a Malaysian, Pearls or PACL and hundreds of others), which fall between the Prize, Chits & Money Circulation Act, 1978 and the Companies Act.

As we said before, the SEBI ordinance is extensive in its scope but there is little clarity about what this means for ordinary people who are victims of various scams and mis-selling. The effectiveness of a statute depends on how well it is implemented.

Unfortunately, neither SEBI nor any of the other independent regulators modelled on it have really delivered. SEBI is seen as a slothful, non-transparent, arrogant and corrupt bureaucracy, packed with officials on deputation, looking for their next sinecure. Now, it will only be bigger and more powerful. Its senior appointees are on a career extension and have little interest in making a mark or fulfilling their primary mandate of protecting investors and developing markets. They rarely interact with public stakeholders, probably afraid of exposing their sketchy knowledge about markets, financial products and investors’ issues. They get away because there is almost no accountability to the finance ministry, parliament or the people. Very few MPs have either the domain knowledge or an interest in the slowly diminishing tribe of investors; they are more interested in companies and powerful market intermediaries which hardly makes for a healthy capital market.

Sucheta Dalal is the managing editor of Moneylife. She was awarded the Padma Shri in 2006 for her outstanding contribution to journalism. She can be reached at [email protected]

User

COMMENTS

Mothit

4 years ago

Interesting, the promoter wanted to push MCX while the then Chairman of SEBI delayed/ rejected the proposal. When the new chairman took over he cleared the proposal immediately. Surprising this hasnt been stated anywhere. SEBI offlate has been in haste to clear many inane decisions. The standard of inspection is pathetic with CA firms from non MUmbai asked to conduct the review who lack understanding of security market. Sad....regulators like SEBI are sad.

Mothit

4 years ago

Its interesting here, the erstwhile SEBI chairman had concerns on grating MCX license (right or wrong, he called it correct with respect to the promoters). The new SEBI chairman gifted away the license. Not one spoken about this. End of the day, the FM requires a lot of yes man as regulator.

Vinay Shah

4 years ago

Whether it is SEBI or FMC, any regulatory body headed by a person whose only qualification to head the body is IAS, is bound to be slothful, corrupt, inefficient, draconian and vulnerable to regulatory capture. Revamping of selection committee for heads of regulatory bodies would go long way in improving our regulatory institutions. Just do not allow an IAS officer to head selection committee.

arun adalja

4 years ago

sebi works as postoffice who takes the complaint and forward to the concern people and it gives nearly 25 to 30 days to resolve the complaint and if it is not resolved then again you have to send another reminder likewise investor is fed up he leaves it.exchanges always favour brokers and company and they are not bothered about retail investors.views are welcome.

REPLY

sathyacumaran

In Reply to arun adalja 4 years ago

sathya cumaran
operational head india
singapore media and channel group
as rightly said the sebi works as postoffice infact as agent of stock broker infact its the officials of sebi and stock exchanges of india inform how to cheat the retail investors that is reason why indian stock market in an primitive stages and there are many lakhs of cases pending need justice everyhting is straight forward but one thing is missing that what is percentage that retail investors prepared to pay to sebi and stock exchange officials that amountof corruption infact if they say what amount they are getting as compensation even retail investors are prepared to pay because that had become the order of the day offlate after the advent of shri Manmohan singh become PM of india but that is not spelt out that is reason so govt officials corruption is part and parcel of their salary only few honest officer who are been charge sheeted with unnecessary enquiry and other torture is state of indian administration

sathyacumaran

4 years ago

sathya cumaran
9444021822
as mentioned in my earlier comments we strongly say that sebi is most corrupt organisation in india because that had been patronised by Finance Minister Shri P.Chidambaram and Prime Minister shri Manmohan singh because they have thier share in this looting this would be used for coming 2014 election in the previous election of 2009 Chidamabram was lost and this was hushed by election officer the case is going on now also he planning similar way that is reason why this huge looting and there is no act or rules everything is fool the indian investors

hasmukh

4 years ago

SEBI has failed miserably, because it has never protected Investors, which ought to be its main job. In fact, Investors have lost heavily during this period. e.g. earlier, there used to be the Controller of Capital Issues and people who invested then in public issues gained heavily, but lost in their investments in last few years, when SEBI rules.

Prakash Jain

4 years ago

hope your voice will be heard and understood by those concerned.

Ravindra

4 years ago

Sab Bhagwan bharose chal raha hai.

Sunil

4 years ago

I just hope that somebody from the Finance Ministry has such a comprehensive view of the challenges and issues facing us investors. Like the Income Tax dept that keeps losing the files and papers of assesses when it is convenient to them, I am sure the Finance Ministry also loses all past records of things and does something stupid like now. Great Article as always .

Vaibhav Dhoka

4 years ago

Ours is country flooded with regulation and poorest in execution.In fact after SEBI entering regulation field it became easy for fraudsters to take umbrage as SEBI ranked too high in corruption level.There is no accountability at SEBI. Complaints are resolved only officer gets his pie.

Abhijit Gosavi

4 years ago

Wow, any surprise that the rupee is sliding so badly? It is a wonder that the economy survives at all with such messy financial management in such a critical area!!! The tragedy is there are numerous very intelligent people in the private sector with the expertise to turn things around, but I guess they are never invited.

Bharti AXA Life: Senior citizen sold policy with lure of rent from Airtel tower?

Bharti AXA Life policies worth Rs3.8 lakh were sold to a senior citizen allegedly with the bait of installing mobile tower of Airtel that would give him monthly rent. HDFC Life, Reliance Life products were also mis-sold, but they gave refunds after finding out the truth. Why is Bharti AXA Life silent?

Con artists have taken their game to sell insurance to a new level with offers such as installation of Airtel tower to get monthly rent and even sending a fake engineer to check the soil for getting clearance certificate. That is how senior citizen, Om Raj Singh (name changed) from Karnal Haryana, was taken for a ride of Rs3.8 lakh investment in six Bharti AXA Life policies.
 

The story of Mr Singh is bizarre as it involves multiple insurance company polices and repeated defrauding with the fake promise to make good the prior investment.
 

Promising to set up Airtel towers is certainly an innovative way to push dud life insurance products with an inducement of lucrative monthly rent of Rs50,000 in this case. Mr Singh even deposited Rs45,000 in a bank account of an individual as fee for clearance certificate for the soil check from the engineer, which tells about his foolishness too.
 

Mr Singh has given phone numbers of several people who were involved in sales and follow-up on complaints. HDFC Life and Reliance Life products were also mis-sold, but they gave refund immediately after finding out the truth from Mr Singh. Moneylife had written to Bharti AXA Life couple of times for getting their side of the story on this peculiar case, but there has been no response which tells us that they may have something to hide. After Moneylife intervention, Mr Singh got mail from Bharti AXA Life declining his request for cancellation by saying that they sold the right product. But, is it correct to use deceitful ways to sell the “right” product? Did they do any investigation to contradict Mr Singh’s allegations?
 

According to Mr Singh, “For the Airtel tower setup, the fraud gang sent an engineer to my place for measurement of land and soil check. He came and took samples of soil from different parts of my land and measures as per their norms. I was told that my land is not compatible for placing the tower and asked me to cancel my investment or to provide some other land. They were asking me to invest the same amount in Reliance Life insurance company’s policy and promised me that my amount invested in Bharti AXA Life would be refunded as and when this process got completed. As I wanted this tower project eagerly, I again invested Rs4 lakh in Reliance Life policies from Sep 2010 to Dec 2010 with a view of getting refunded from Bharti AXA Life policies.” 
 

Calls were made to him with crooks posing as deputy director of Insurance Regulatory and Development Authority (IRDA) with the promise to look at his complaints. The third phase of scam was the imposters calling as IRDA Chairman. According to Mr Singh, “He assured me that if I put Rs1 lakh as a token amount for the cancellation process then all my money would be refunded and this is the judgement of my complaint lodged in IRDA against these swindlers.” Mr Singh believed that the “IRDA” call was based on his complaint to the regulator.
 

Clearly, the cheats wanted to get Mr Singh to put another one lakh in for a repeat of fiasco. The gang of fraud sellers lured him into purchasing two HDFC Life policies worth Rs50,000 and Rs37,000 respectively, but the insurer has immediately refunded the money to Mr Singh after they came to know about his case. Similar action was taken by Reliance Life. But, why is IRDA silent and not questioning Bharti AXA about the policies? Mr Singh has IRDA Token Number: 05-13-030775. Will IRDA really investigate, considering the gravity of deceptive selling? A tough message is needed to counter this rampant brazen scam.
 

Mr Singh, says, “When these people stopped picking my call, I understood that this was a racket of some people who as a gang counterfeited and ensnared innocent people like me. All my signatures were forged on the application to illustrations and the details about my profession and my wife were also wrongly mentioned. I am a retired scientist and the education qualification of my wife is class twelfth, whereas her profession was mentioned as an accountant in the forged forms. Reliance and HDFC Life have cancelled my all policies and gave my money back after their investigation. But, Bharti AXA Life personnel are only hiding the facts and gave unjustified reasons for not able to cancel these policies.”
 

There has been a steep rise in fraudulent calls to surrender your existing policy and buy a new one with numerous reasons like product is discontinued or fund performance not doing well, etc. It is mis-selling all over again done by bank personnel, agents or dubious callers. Call from “IRDA” is another trick used by con-artists who push their own agenda for earning commissions. Offering unclaimed bonus if you buy a policy is another deceit. We certainly hope that IRDA gets it act together to curb this menace.

User

COMMENTS

Panchanan

4 years ago

everyday we are hearing these kind of fraud is going on.only innocent people are suffering but nothing happen to these fraud people;company like Bharti is also involve unbelivable

Amit

4 years ago

My God its an open theft.
This is the only reason I think why these company's fund is growing day by day. Surprisingly Every agency related to these matters are silent, even elite people of our country like scientists have been coned. Where the normal or less educated people will going,we can very well assume.

SUJIT KATYAL

4 years ago

Mr. Singh from Karnal was a willing accomplice. His greed led him to his present misery.

arvindkumar baid

4 years ago

They are in fact running a 50 to 100 seats call center making atleast 1000 calls a day of which even if 10% are ready to buy policy from them then it makes their day. Also they have their agents with every insurance company who gives them data of the policy holders from the servers of the insurance company for their use.

arvindkumar baid

4 years ago

None of individual agents are involved in this case. This are done by corporate agents who get huge commission on bringing a bulk amount of premium for the company which ranges from 50 to 80 % of the first premium. They are interested in defrauding gullible people by assuring them of fake returns or freebies.

REPLY

raj

In Reply to arvindkumar baid 4 years ago

yes, it is a gang of con artists doing acting work of visiting customer to check land soil, calling in name of IRDA to fake complaint solution, repeat mis-selling with fake promise to help get previous investment back. Once they know customer is naive, there is no limit to which they can fool.

Only wish Bharti AXA Life had done proper investigation. No response to media on the issue means something to hide.

We are listening!

Solve the equation and enter in the Captcha field.
  Loading...
Close

To continue


Please
Sign Up or Sign In
with

Email
Close

To continue


Please
Sign Up or Sign In
with

Email

BUY NOW

The Scam
24 Year Of The Scam: The Perennial Bestseller, reads like a Thriller!
Moneylife Magazine
Fiercely independent and pro-consumer information on personal finance
Stockletters in 3 Flavours
Outstanding research that beats mutual funds year after year
MAS: Complete Online Financial Advisory
(Includes Moneylife Magazine and Lion Stockletter)