Consumer Issues
District Forum fines post office for not returning senior citizen’s investment

A District Forum in Gujarat ordered the post office to pay Dinesh C Parikh Rs1,01,565 with 9% interest from 4 November 2009, the date the postal department refused to return his fixed deposit or pay interest as it claimed he was not eligible to invest in the scheme

Dinesh C Parikh, a resident of Ahmedabad, retired from a government insurance company in March 2004 and deposited the Rs1 lakh he received on retirement at the Navarangpura Head Post Office under a scheme for senior citizens. As per the scheme, he was eligible to receive interest quarterly at the rate of 9% per year for the next five years. He did receive the interest every quarter, but when he asked the post office to return the principal amount with last quarter’s interest, the authorities refused. In fact, they not only refused to return the deposit and the interest, but asked him to return the interest he had been paid over the years, too. The post office said that, as per the rules of the scheme, he was not eligible to open the deposit account meant for senior citizens and was, therefore, not liable to return the interest already paid.


Dinesh then approached Consumer Education and Research Society (CERS), which filed a case in this regard in Consumer Disputes Redressal Forum, Ahmedabad, and sought payment of the principal along with interest.


During the hearing, the advocate of the opponent argued that at the time of opening the account, Dinesh was not eligible for the scheme, but his account was opened due to oversight. However, considering the merits of the case, the forum ruled in the favor of the complainant and ordered the post office authorities to pay Rs1,01,565 with 9% interest from 4 September 2009 until realisation of the payment. The forum also ordered the department to pay Rs3000 towards the mental agony faced by the complainant and Rs.1500 towards the litigation cost.




4 years ago

Such is the deleterious impact of sixty five years of Quota-Corruption Raj that it is seldom that you come across anybody in Government who knows what they are supposed to do.

IRDA brings in paint of vehicle under depreciable part

“In case of painting, the depreciation rate of 50% shall be applied only on the material cost of the total painting charges,” the Insurance Regulatory and Development Authority said in a statement

New Delhi: Insurance Regulatory and Development Authority (IRDA) included vehicle paint under the purview of depreciable part and fixed rate of depreciation for the same, reports PTI.


“In case of painting, the depreciation rate of 50% shall be applied only on the material cost of the total painting charges,” IRDA said in a statement.


In case of a consolidated bill for painting charges, the material component shall be considered as 25% of painting charges for the purpose of applying the depreciation, it said.


The changes have been brought in as it was observed that there were no uniform practices prevailing in the market for depreciation on painting, it said.


The change shall be applicable to all motor package policies whose risk inception date falls on or after 1 February 2013, it said.


To this effect, IRDA has advised all the insurers writing motor insurance policies to make the proposed changes so that policyholders are made aware and there are minimal grievances/complaints.


At the moment, several companies don't deduct the depreciation element from the painting charges, and painting-related claims are fully reimbursed.


IRDA is of the view that paint is manufactured from polymer; it should be included in the group of plastic parts.


The regulator has fixed 50% rate of depreciation on vehicles older than 10 years.


Vijay Mallya writes to employees, lists out revival plan

Mallya urged the employees to be careful in their interaction with the media, alleging “negative reporting” by media on the carrier (Kingfisher Airlines)

Mumbai: With employees threatening to move court for closure of the company, Kingfisher Airlines chairman Vijay Mallya finally broke his silence through a letter to his employees saying the management is making every effort to restart operations, reports PTI.


At the same time, Mallya urged the employees to be careful in their interaction with the media, alleging “negative reporting” by media on the carrier.


The employees of the grounded Kingfisher Airlines, who have not been paid for eight months now, had threatened to file a winding up petition in the court under the Companies Act, if the management did not share its revival plan with them.


“We have submitted a detailed restart plan to the DGCA which is in two parts. The first part deals with a limited re-start utilising seven aircraft ramping up to 21 aircraft in four months. The second part is a full scale rehabilitation of our airline growing to 57 aircraft within 12 months of recapitalisation,” Mallya informed his employees in the letter.


The letter, however, did not mention anything about the payment schedule of dues of the employees, but it said that “both plans contain detailed information on key assumptions and funding requirements, including payment of outstanding salaries to employees.”


The airline has not paid to its employees since May last year.


Appealing the employees to be ‘careful’ in their interaction with media, Mallya alleged in the letter that the media has continued their negative reporting on Kingfisher.


Kingfisher management had promised the employees that their dues till June will be paid by December last year.


However, it failed to meet the deadline. The commitment to the employees had come following a two-month strike by its engineers and pilots over non-payment of dues.


Earlier Kingfisher had said that while the March salary would be paid within 24 hours, the April salary would be paid by 31st October, May dues before Diwali in mid-November and June salary by December end. The salary dues from July to September would be paid by March next year after recapitalisation of the airline.


Kingfisher, whose flying license (Scheduled Operator’s Permit), expired on 31st December last year, had last month submitted a revival plan to the regulator DGCA. The DGCA, however, did not accept it and asked to furnish additional details.


Kingfisher is burdened with a loss of Rs8,000 crore and a debt burden of another over Rs7,524 crore, a large part of that has not been serviced since January.


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