Consumer Redressal: Consumer Forum Directive to Mahindra Resorts
Hemant Wadekar had taken a time-share membership of Mahindra Holidays & Resorts (MHR). Members could enjoy holidays at any MHR resort in India or abroad. Mr Wadekar enrolled for a 25-year membership by paying Rs2,08,985. He tried to avail some facilities but was refused. Aggrieved, he requested cancellation of the membership and sought a refund. MHR informed him that the refund would be subject to deductions of Rs1,25,391 as cancellation charge, Rs7,500 as Resort Condominiums International enrolment charge and Rs8,000 for food vouchers. The refund offered, after deductions, came to Rs68,094. Mr Wadekar filed a complaint with the district consumer forum alleging deficiency in service. The forum directed MHR to refund the entire membership fees of Rs2,08,985, along with 9% interest, compensation of Rs10,000 and cost of Rs1,000.
 
MHR challenged the order with Maharashtra State Consumer Disputes Redressal Commission which dismissed the appeal. MHR then approached NCDRC (National Consumer Disputes Redressal Commission). Mr Wadekar claimed that the rules had not been shared. NCDRC observed that when the rules are not communicated, merely signing that the rules had been read would have no meaning. NCDRC modified the order and directed MHR to refund the membership charges after deducting the admission fee. The rest of the order for compensation and costs was upheld.

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Life Insurance: LIC Creates Platform for Aadhaar-linked Electronic KYC Norms

The Life Insurance Corporation of India (LIC) has created a platform where policyholders may avail electronic know your customer (eKYC) norms linked to their Aadhaar card. Integration of eKYC with Aadhaar would provide a linkage to policy operations; in the coming years, the focus would be on enabling eKYC in various in-house applications, an LIC statement said.

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COMMENTS

DEBABRATA DAS

1 month ago

i want to add my aadhar no

Gopalakrishna Bhat

4 months ago

I would like link my aadhar with lic policy.

Gopalakrishna Bhat

4 months ago

I would like link my aadhar with lic policy.

Retirement: EPFO to Raise Maximum Insurance Cover to Rs5.5 lakh
The Employees’ Provident Fund Organisation (EPFO) is likely to increase the maximum amount assured under its Employees’ Deposit Linked Insurance Scheme (EDLI) to Rs5.5 lakh from the existing Rs3.6 lakh.
 
The proposal is to raise the insurance benefit for over 60 million EPFO subscribers. It will be placed before the EPFO’s apex decision-making body headed by the Central labour minister. Once the trustees give their nod, the EDLI scheme will be amended by a notification of the ministry. It is now proposed that the maximum benefit should be raised to 30 times of the average pay drawn during preceding 12 months in addition to 50% of the average balance of the EPF account subject to a ceiling of Rs1 lakh. 

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