The New Delhi District Consumer Disputes Redressal Forum has asked Nathus Sweets to pay around Rs1 lakh to a South Delhi resident, Monika K Sapra, for supplying laddoos unfit for human consumption.
Ms Sapra had ordered 80 packets of laddoos for a birthday party. However, the item was foul-smelling and had a bitter taste. Ms Sapra approached the firm but did not get any response. She then independently submitted a packet of the packed laddoos to a laboratory which reported the food was not fit for consumption. She served a legal notice on the firm demanding a refund, compensation and legal expenses but it was rejected.
Thereafter, she approached the consumer forum which ruled, “Nathus Sweets has tried to take advantage by having a fresh batch tested rather than agreeing to the poor quality.” The firm had indulged in unfair trade practices by not accepting the report obtained by Ms Sapra.
The Forum directed Nathus Sweets to return the cost of laddoos (Rs25,920), and pay Rs50,000 for deficiency, embarrassment and loss of reputation and Rs20,000 for litigation expenses.
To mark the ‘Good Governance Day’, telecom minister Ravi Shankar Prasad announced that the limit of postal life insurance has been raised from Rs20 lakh to Rs50 lakh. He also launched one-month rental-free MTNL broadband and landline combo plans on new bookings.
The 21 schemes he announced also included support for international patent protection in electronics and an Internet-based real-time system to provide eServices in rural India.
The Reserve Bank of India (RBI) extended the period to exchange pre-2005 series currency notes to 30 June 2015 from 1 January 2015. The notes can be exchanged for their full value.The old notes will continue to be legal tender until the new deadline, RBI said in a notification on its website.