I would like to thank you for your wonderful magazine that increases my knowledge on investments and makes me a smart investor. Your magazine imparts some useful insights and a great understanding about investments, which have been very useful for people like me with just a basic knowledge about investments. The cover story “Cash Rich Micro-caps” (7th June) gave some extremely useful information about usually ignored small stocks reporting outstanding results and has aided me in making a few investment decisions on my own. The Street Beat section of your magazine with highlights of companies having high rolling returns has further helped me in my decision-making. Also, the cautionary articles on budget airlines, “The Hidden Cost of Low-cost Airlines” and “How To Get the Best of Low-cost Airlines” were an eye-opener and my recent experience with Go Air has further alerted me about low-cost airlines. I had booked a low-cost Delhi - Pune ticket with Go Air nearly two months in advance. But a few days before leaving when I called the airlines to confirm my ticket, I was informed that the airline had closed its booking for Pune completely and had cancelled the flight! Further, to add to my agony, when I asked for an explanation for not informing me about this before-hand, I was given a silly excuse about my mobile phone being out of range. This displayed complete negligence and lack of responsibility on the part of the airline. As compensation, I was offered a ticket only till Mumbai. This incident has made me lose trust in the entire low-cost airlines industry.
Priya Dighe, 2 Heenal, Pashan Pune - 411021, by email