MObq offers varied services to consumers ranging from information services and assessment tools
Integrated healthcare knowledge service provider, BioQuest Solutions has announced the launch of MObq, a specialised division delivering healthcare services over mobile devices.
The services are targeted towards all stakeholders in healthcare delivery that involves patients and consumers, health care professionals, hospitals, primary care centres, diagnostic centres, labs and pharmaceutical and nutraceutical companies, it said in a statement.
MObq offers varied services to consumers ranging from information services and assessment tools. The information services are focused on delivering awareness and advice on health, disease and wellness, whereas the assessment tools and calculators allow consumers to self evaluate and monitor their health/disease.
BioQuest in partnership with International Institute For Training & Research In Reproductive Health (IIRRH) has launched its first service in collaboration with Zyebo and Gobindass for Airtel customers in India.
Upon subscription, customers will receive SMS-based alerts and information on their chosen area of health.
"In the months to come, our users will be able to get health insights and advice as SMS on a variety of health and wellness matters, stream videos, and interact with doctors or other Health Care Professionals," said DrTarun Ramole, Head MObq.
The call centre can be contacted over phone number 1800601801817, which will remain operational from 7.00 AM to 7.00 PM
The Municipal Corporation Gurgaon (MCG) has started a call centre for receiving complaints of the people living in the MCG area.
MCG Commissioner Sudhir Rajpal said the call centre can be contacted over phone number 1800601801817, which will remain operational from 7.00 AM to 7.00 PM.
He said anyone residing in the MCG area can make a call on this number for making a complaint instead of visiting the MCG office.
He said that besides making complaints, the residents would be able to seek information regarding facilities like Birth and Death registration, NOC, door-to-door garbage collection, house tax billing and problems regarding street lighting.
The integration will provide a platform for policy holders to easily access and log their complaints or concerns to either Max Bupa or IRDA and track from either place
Max Bupa Health Insurance has successfully integrated with IRDA's 'Integrated Grievance Management System (IGMS)' in real time which makes it the first health insurance company in the country to have such a system in place.
The integration will provide a platform for policy holders to easily access and log their complaints or concerns to either Max Bupa or IRDA and track from either place. Both systems would be having all required information sync in real time. Bupa, which has extensive health insurance experience across the globe, has enabled Max Bupa to put in place IT systems having significant capabilities, making it easier for integration.
IGMS is a system developed by the IRDA consumer protection cell to help consumers in registering and thereafter tracking their grievances. This will make easier for the customers or policy holders to settle any concerns they may have. IGMS access is available to all insurance companies both from life and non-life sector.
Being the first amongst the insurers to launch an online integrated service for its customers, Max Bupa has always distinguished itself of being the first in the industry to introduce innovative products and services. The company has products, like health relationship loyalty programmes, Family First product which caters to the need of the Indian joint family and allows one to cover up to 13 relationships, among other initiatives.