Consumer Issues
Bingo Tedhe Medhe, Fun Stix, Kurkure, Char-Chare, and Taka-Tak fail fat test!
Extruded snacks may sound like food jargon for everyday items namely Kurkure, Fun Stix and so on but it’s just a way of segregating a category of snacks made by a different process in this case extrusion cooking,  says Consumer Voice in a report. 
 
Five brands have been tested by Consumer Voice magazine and a major factor of safety for these ready to eat extruded snacks was total bacterial count. As brought to light by Consumer Voice not all brands fulfil this safety report.
 
According to Consumer Voice, a voluntary organisation working towards consumer education, ready to eat extruded snacks prepared by extrusion cooking involve the preconditioned raw food material to be subjected to high temperature short time cooking, which results in a plastic consistency in the material, following which the material is extruded through specifically tapered dies. As it emerges from the dies, it passes from a high pressure to a low pressure zone, which results in puffing of the final product. Finally, the product is coated with oil, flavours, salt spices, sweetening agent and packed. 
 
The brands tested by consumer voice included Bingo Tedhe Medhe, Fun Stix, Kurkure, Char-Chare, and Taka-Tak.
 
The report published by Consumer Voice mentioned the various testing parameters for the products.
  1. Total Bacteria Count: this is the amount of viable bacteria in a food product and serves as a key indicator of the products overall quality and safety. As per IS total bacteria count should not be more than 50,000 colony-forming unit (cfu) per gram.
    a. Fun Stix had the maximum bacterial count at 10,901 cfu per gram, which is above the prescribed limit in the Indian standards and hence not suitable for consumption.
    b. Kurkure had the least with 1,273 cfu per gram as reported by Consumer Voice.
     
  2. Fat on dry Basis (percentage): The visible fat intake in diets can go up to 50gm/person/day on the level of physical activity and physiological status. Adults with a sedentary lifestyle should consume about 25 grams of visible fat while those involved in hard physical work require 30-40 gm. Fat content in ready to eat extruded snacks should not be more than 25%.


     
  3. Packaging: The product shall be placed in flexible thermoplastic films or multi-layer or mono-layer construction or other laminates with paper and/or aluminium foil so as to provide high resistance to the passage of oxygen and water vapour and also to produce effective heat seal. The sealing shall be done hermetically with or without nitrogen flushing to retain the contents in a fresh condition. All brands were packed in thermoplastic films with nitrogen flushing.
    Consumer Voice also explored the peroxide value of extracted fat present in extruded snacks. Detection of this value is evidence of rancidity in fat or oils. As per IS 12566:1989 in ready to eat extruded snacks the value of extracted fat should not be more than 10 mq oxygen per kg fat. In the tests conducted by Consumer Voice peroxide value of extracted fat was nil for all brands, deeming them fit for consumption.
     
  4.  Marking: The following information shall be clearly and indelibly marked on the label of each container/packet as per food safety and standards (packaging and labelling) Regulations and Legal Metrology(Packaged commodities) Rules:
     
a) Name of the product
b) Trade name, if any
c) Name and address of manufacturer 
d) Batch or code number
e) Net quantity in gram or kg
f) Month and year of manufacture
g) The words 'Best Before' (month and year to be indicated)
h) Nutritional information
i) FSSAI license number
j) Logo indicating vegetarian and non-vegetarian status
k) Storage information
l) Maximum Retail Price (MRP)
m) Customer-care details 
 
Consumer Voice is a voluntary action group, consisting of academicians, professionals and volunteers channelising their energies towards creating informed consumers. You can subscriber to their magazine here.
 
-source Consumer Voice magazine issued  June 2016

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COMMENTS

Ramesh Poapt

11 months ago

error seems in bacteria count of the 2 products referred above- 50000 , 10901,1273? but still, a very good article.........!!!

Mere replicating manual process will not work in digital banking: SBI
While accepting that new financial technology startups (fintechs) are disrupting financial business and transactions, Arundhati Bhattacharya, Chairman of State Bank of India (SBI), the country's largest lender, says, these new fintechs are redefining payment and banking transactions. "Mere replicating manual banking process on digital platform will not work. We need to be ready to imagine the unimaginable," she said while speaking a summit in Mumbai.
The SBI Chairman was speaking at BANKing TECH Summit 2016 organised by industry body Confederation of Indian Industry (CII). "With emergence of technology, banks are facing two challenges of managing their technology legacy stack and bringing the cost down for small transactions. With the advent of new age technology, banks need to learn from new kids on the block and foray into unexplored areas of services to customer for enriching their banking experience. Banks today need to cross sell in collaboration with fintech companies as they are here to stay. Banks are ready to collaborate with fintechs provided that there is a regulatory framework in place for these startups," she added.
 
CII along with PricewaterhouseCoopers (PwC) also released a joint study titled 'Fintech: redefining banking for customers' during the summit. Most of the respondents of the CII-PwC survey believe that consumer banking, payments and remittances, and digital banking will face the maximum disruption from fintechs. Banks have responded by making fintech a key part of their business strategy.
 
 
"Contrary to the popular belief that fintech will disrupt the existing banking industry, the majority of our survey respondents believed that fintech would act as a strategic partner to banks. Banks have already started collaborating with fintech companies with majority of them collaborating with fintech companies whose services are focused on consumer banking, payments and remittances," the report says.
 
Interestingly, while the theme of the CII summit was 'Fintech: redefining banking for customers', as usual, there were hardly any representations from banking customers or consumer organisations. However, Maharashtra's Minister for Industries Subhash Desai, who was present as chief guest, turned the tables. In his address, he said, "I am here merely as a customer of a bank. I very rarely visit my bank branch since all transactions are now carried out through mobile banking. While new technologies are welcome in banking, customers expect all services to be made available at affordable cost or as low as possible. I hope the bankers and technology companies present here will think about the cost factor."
 
"I would love if some bank or fintech comes out with an app that gives additional 1% interest for bank customers," the Minister said on a lighter note.
 
The CII-PwC study highlights that technology has evolved from being a mere tool to enhance efficiency, reduce cost of operations to being a critical component of the strategy mix. Whether it is to scale up business, grow volumes, service customers, strengthen delivery channels or manage risk and compliance. In today's environment, a bank is constantly getting bombarded with increasing customer requirements and the threat of customer loss. 
 
"This report defines a structure for delineating advances in the fintech sector, on the lines of the 'digital out- digital in' frame work. No dialogue on advances in fintech would be complete without reference to blockchain technologies, which the next revolutionary wave that is waiting to happen with investments in Indian fintech companies growing to $1.2 billion in 2015 from $145.1 million in 2104", says Arun Jain, Chairman of CII Banking Tech Summit.
 
 
In such a volatile banking landscape, Mr Jain says, fintech has emerged as an innovator by providing out of the box ideas to approach and retain a customer and thus enhance the entire customer experience. With demographics and social changes, rapid urbanization and shift in global economic power to emerging markets providing further impetus to fintech growth.
 
 
Fintech companies cater to the entire spectrum of financial services-ranging from propositions that compete with core banking businesses to innovative lending facilities, seamless payment solutions and products that hit banking third-party revenue streams-be it personal finance management or analytics-backed wealth advisory services.
 
Speaking about fintech, Ms Bhattacharya explained SBI's idea behind launching its dedicated banking branch called 'InCube' for startups. "InCube will be very useful to the startups even though we are not giving them financing, because financing is not the only thing startups need. In fact, they really and truly need a lot of financial management advice, they need to understand how to manage their companies and they need to be free of these things to actually concentrate on what they do best. Cost of entry (into market) is definitely down, however, cost of remaining in business is not low and these fintechs need to understand this in order to survive in long term,” she added.
 
She also stated that new age customer is living by term 'GAFAA' - an acronym for Google, Apple, Facebook, Android and Amazon which has increased penetration of services through smart phones. 
 
According to the study, over the past few years, technological innovation has allowed new players to change the way the world perceives financial services. Vivek Belgavi, Leader for Financial Services - FinTech and Technology Consulting at PwC, says, "The ripples that were felt a decade ago through digitisation of processes have resulted in continuous technological innovation through disruption. This disruption has touched every thread of the fabric of the financial services sector and promises to revolutionise it completely. The underlying principles for each of the innovations are simplicity, supreme customer experience and added value to the customer."
 
In the digitally vibrant world, the Internet and the smartphone have been the two most prominent factors behind the change in the consumption of financial services sector offerings. Traditional banks face the threat of irrelevance at each stage of this disruption, given the emergence of newer and more preferable modes of accessing banking and related services. "Bill Gates once said, ‘Banking is necessary, banks are not.’ Digital disruption is now surging ahead and bringing in new business models, new technology, a renewed focus on consumer experience and new players in the market," Mr Belgavi added.
 
The CII-PwC jointed study also highlighted that banks must continue to enhance customer experience through their journey of digital transformation, but instead of undertaking this journey alone, they should partner with fintech by utilising their innovations in their day-today functioning. "Upon analysing their core strengths and weaknesses, banks need to associate and partner with fintech start-ups which can bridge the gaps and thus create a win-win situation for both. There is the single core message to both banks and fintech—collaboration is key," it concluded. 

User

COMMENTS

Ramesh Iyer

11 months ago

Besides shaping up to compete with the TechStartups having Payment Bank licenses, SBI ought to review and overhaul its operations right down to its Branch level. While it tries to keep up with newer Technology in Banking systems, its staff's attitude and mindset is still stuck in the 1990s or earlier. There's a distinct difference between how a private Bank's staff interact with its customers at the Branch, compared with PSU Banks. Ironically, PSU Bank's Branch staff are comparatively (with private Banks) much older and experienced, yet are often clueless on the Bank's policies. The Govt has been pumping in money to keep most PSU Banks afloat, hence none of them is really pressured to be profitable. If the Govt changes this practice and forces PSU Banks to sustain themselves and be profitable, it would make a sea change in its operations and customer-orientation. PSU Bank staff have the job security their counterparts in private Banks don't, and also have hefty salaries, yet treat customers condescendingly, if not patronizingly. This mindset ought to change urgently.

manoharlalsharma

11 months ago

Mere replicating manual process will not work in digital banking: SBI/ alright but is it fare to charge 15/-per quarter to a S/B A/C holder? who merely do 3-4 transaction in a month & to update a Pass book takes 15/20 minuts.

Cambodia named World Best Tourism Destination for 2016
The European Council on Tourism and Trade (ECTT) has named Cambodia as the World Best Tourism Destination for 2016.
 
Some 30 countries joined the competition for the illustrious award this year, an ECTT press release issued late Wednesday said, adding that Cambodia presented its report for the competition under the title 'Cambodia: The Land of Magic-The Place Where Gods And Kings Build the World!'.
 
Cambodia took the top spot in awards owing to its rich cultural and historical legacy and outstanding natural beauty.
 
"Cambodia is a perfectly safe and outstanding destination that will forever mark your heart," said Professor Anton Caragea, president of the Bucharest-headquartered ECTT, which consists of 28 European countries as members.
 
Cambodia is renowned for two cultural sites in the UNESCO's World Heritage List. One is the 12th century Angkor Archeological Park in Siem Reap province and the other is the 11th century Preah Vihear Temple in Preah Vihear province.
 
Besides, the Southeast Asian nation has many interesting eco-tourism sites, including a 450-km pristine coastline stretching across four provinces in the country's southwestern part.
 
The country attracted some 4.8 million foreign tourists in 2015, earning gross revenue of more than $3 billion, according to the Ministry of Tourism.
 
Pavel Avramoiu, director for Hotel Management and Evaluation at ECTT, said Cambodia has huge potential for tourism development.
 
"Cambodia, now proclaimed World Best Tourist Destination, must transform this perfect opportunity and universal limelight in a base for attracting investors in the field of hotels and hospitality to cater for the millions that will find their ways to the Kingdom of Wonders and Land of Magic," he said.
 
Last year's award winner was the African country of Ethiopia. 
 
Disclaimer: Information, facts or opinions expressed in this news article are presented as sourced from IANS and do not reflect views of Moneylife and hence Moneylife is not responsible or liable for the same. As a source and news provider, IANS is responsible for accuracy, completeness, suitability and validity of any information in this article.

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