Bharti selects IBM to manage IT for its African operations

New Delhi: Telecom major Bharti Airtel today said it has selected global technology giant IBM to manage computing technology and services for its African business, reports PTI.

The company has selected IBM to manage the computing technology and services that power Bharti Airtel's mobile communications network spanning 16 African countries, Bharti said in a statement.

The strategic partnership will enable the telecom operator to scale up its network and systems to cater to more than 100 million African customers by 2012, it added.

"There are huge opportunities throughout Africa to transform how people communicate and how communities interact.

Delivering on that opportunity through affordable mobile communications for everyone is our focus," Bharti Airtel chairman and MD Sunil Bharti Mittal said.

Under the 10-year planned agreement, IBM will consolidate 16 different IT environments across Bharti Airtel's African operations into an integrated IT system and will oversee the management of all of the applications, data centre operations, servers, storage and desktop services.

An agreement is expected to be finalised in the fourth quarter. However, the company did not disclose the deal size.

IBM is already handling the IT operations of Bharti Airtel in India.

"We are delighted to extend our successful relationship with IBM in South Asia to Africa. This transformational business delivery model, which will be a first in Africa's telecom industry, will bring enhanced efficiencies to our operations and help us deliver world-class mobile services to our customers," Mr Mittal added.

IBM will deploy and manage information technology infrastructure and applications to support Bharti Airtel's goal of bringing affordable and innovative mobile services to remote locations in Africa.

When the agreement becomes final, IBM will provide customer support applications for customer relationship management, billing and self-care that will empower customers and assist Bharti Airtel in delivering innovative and convenient second generation (2G) and third generation (3G) mobile services.

In addition, IBM will deploy advanced technologies created by IBM Research, including the spoken web - a voice-enabled Internet technology that allows users to access and share information simply by talking over an existing telephone.

Bharti Airtel plans to replicate the success of its relationship with IBM in India by expanding its customer base to the extent that the entry barrier for African people to own a mobile device becomes lower.

IBM will also build automated internal systems for Bharti Airtel's business, which will result in enhanced efficiency and empowerment for employees through applications that deliver processes and data on a real time basis - both on PCs and mobile devices.

Bharti Airtel has operations in Burkina Faso, Chad, Congo Brazzaville, Democratic Republic of Congo, Gabon, Ghana, Kenya, Madagascar, Malawi, Niger, Nigeria, Seychelles, Sierra Leone, Tanzania, Uganda and Zambia.

"We see our strategic relationship with Bharti Airtel as a powerful example of building a smarter planet. We have achieved great success together in India and now we are bringing that model to Africa," IBM President and chief executive officer Samuel J Palmisano said.

The company had acquired Zain's African operations for $10.7 billion. On 30 March, 2010, Bharti had entered the deal to acquire Zain Telecom's operations in 15 nations, excluding Sudan and Morocco. Zain had operations in 17 African countries.

This acquisition, besides giving Bharti its much-desired presence in Africa, made it the world's fifth largest wireless company with operations across 18 countries and a subscriber base of around 179 million.


Sugar production may be over 22-23 million tonnes in 2010-11

New Delhi: The country's sugar production is expected to be more than 22-23 million tonnes in the forthcoming 2010-11 crop year, starting next month, reports PTI quoting food and agriculture minister Sharad Pawar.

Sugar production in India, the world's second largest producer and the biggest consumer, is estimated at 18.8 million tonnes in the current season, ending 30th September.

"We will definitely be able to produce over 22-23 million tonnes of sugar this year," Mr Pawar told reporters on the sidelines of a conference on the rabi crop season.

However, according to the Indian Sugar Manufacturers Association (ISMA), the country's sugar production may reach 25.5 million tonnes in 2010-11.

The sugar season runs from October to September.

Asked when the government plans to decontrol the sugar industry, Mr Pawar said, "If we have to take any decision, we will definitely consult with the sugarcane-producing states and will start the process after assessing the total crop situation. I think it will take another 3-4 weeks maximum."

Early this month, the minister made a presentation to the prime minister for doing away with various controls on the sugar industry. This included giving freedom to mills for sale of sugar in the open market from next month.

It had also suggested that the Centre should buy sugar from the open market for supply through ration shops.

The food ministry has decided to consider decontrol of the sector on expectations of bumper sugar output in the 2010-11 crop year, starting next month.

In addition, a decline in sugar prices by 40% to Rs30 a kg at present from nearly Rs50 a kg in mid-January was also taken into account by the food ministry while making the proposal.

At present, the sugar sector is under government control, from production till distribution.

The Centre fixes the quantity of sugar that mills can sell in the open market as well as through ration shops.

Furthermore, mills are obligated to sell 20% of their produce to the government for supply through ration shops. It also fixes the minimum support price of sugarcane for farmers.

The minister said the government has also allowed the export of 5-6 lakh tonnes of imported raw sugar lying at ports.


Can't compromise BlackBerry security architecture, says RIM

Boston: Amid discussions with India on lawful interception of data sent from BlackBerry devices, the smartphone maker, Research in Motion (RIM), has said it cannot compromise the security architecture of its enterprise solution, reports PTI.

The company is continuing discussions with governments in India, the UAE and other countries, as well as with service providers, and "believe we have made good progress in those discussions," RIM Co-CEO Jim Balsillie said.

"I am optimistic that a positive and constructive outcome can be achieved," he said in a conference call with analysts yesterday.

The company had, however, stated that the security concerns were not specific to BlackBerry operations only, as there are other operators who offer similar services.

In India, BlackBerry services have over a million subscribers and virtually all leading operators, including state-owned Bharat Sanchar Nigam (BSNL) and Mahanagar Telephone Nigam (MTNL), offer these services to users.

India had threatened to ban corporate emails and BlackBerry-to-BlackBerry messenger services amid fears that encrypted communications could be used by militants to plan attacks.

RIM was given time till 31st August to come up with a way for Indian authorities to monitor emails and messenger services. It has been given a 60-day reprieve from the government to continue services in the country on the condition that the Canadian firm would have to ultimately set up a local server to continue with its full services beyond November.

Mr Balsillie, however, stressed that while it is "respectful of government needs and fully cooperating to comply with lawful requirements on an industry standard basis, we cannot compromise the security architecture of the BlackBerry enterprise solution."

"RIM simply has no ability to read the encrypted information and has no master key or backdoor key to allow access," the Los Angeles Times quoted Mr Balsillie as saying.

He said the company knows it is a "fundamentally important security feature" for its corporate clients.

RIM provides corporate email and instant messaging services to about one million users in India.

The company posted a net income of $796.7 million for the second quarter ended 28th August, up from $475.6 million last year.

Its second-quarter shipments climbed 45% to 12.1 million units vis-à-vis the previous year. Revenue rose 31% to $4.62 billion for the second quarter.

About 52% of BlackBerry's revenue came from outside the US and more than 45% of BlackBerry subscribers were outside North America.


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