This modus operandi is fresh. Scamsters want to meet 'candidates' in person at Mumbai to demand money for a job in UK's Marriott Hotel
The scamsters are on the prowl again, this time sending emails to offer overseas jobs. A few days back, companies like Samsung, Siemens, Videocon and Wipro were forced to issue clarifications that they do not ask candidates to pay money for jobs.
Now a new email doing the rounds is offering an opportunity for work with UK's Marriott Hotel. However, this time around, the modus operandi of these scamsters is quite different.
These fraudsters-who may have been using data procured from job sites like Monster and Naukri-send out an email asking the 'candidate' to submit his/her resume. The moment the candidate sends it, these scamsters reply with an application form asking various personal details.
The candidate also has to fill an interview form, which checks his/her 'motivation level', 'interest' and 'anxiousness' to join the company.
After receiving the mail, some representative, pretending to be an official from Marriott Hotel, UK, meets the candidate in Mumbai. He asks the candidate to cough up some money, under the pretext of some fees and as soon as the candidate hands over the money, the 'official' simply vanishes.
According to Moneylife reader Adi Daruwalla, even the telephone numbers given in the advertisement or email do not match with that of the Marriott Hotel. The telephone number of the hotel, according to its site, is 44-151-476-8000, where '44' is the country code for UK and '151' is the code for Liverpool area.
However, the scamsters have given 00447017014954/+447017901084/+447010039024/ +447010038304 as the telephone numbers of the hotel.
In addition, the email ID used in these mails is not what the Marriott Hotel would use. According to 419scam.org, the email IDs '[email protected]' or '[email protected]' have been used in a known fraud and it should put you on alert.
According to people familiar with the recruitment process in such large companies, nobody selects candidates by simply looking at email IDs. There is a process, which includes a written test, an interview, and only then are appropriate candidates selected.
Further, as per our information, no company asks you to pay money for any job. Unfortunately, most people ignore the procedure, while not wanting to miss a lucrative opportunity.
How to identify a fake job offer
1. First, there are bound to be spelling and grammatical mistakes. For example, in the fake Marriott Hotel job offer, the scamsters have written 'permanent' as 'permanet' with the 'n' missing. Usually, the date of birth and age comes before place of birth, but here in the fake application it is the reverse.
2. In addition, all application forms follow the same pattern across the fields. However, here, some things are in plain font, some are in 'bold' lettering and some are even in decorative fonts.
2. Always check the e-mail ID from where the mail was sent. The email address in this case is [email protected] This should ring an alarm bell, as to why a well-known company would have an email address taken from a free email service provider, Hotmail in this case.
3. Do check the signature at the end of the email. In this email, it is signed off as "Regards, Marriott Hotel, JOSHUA MOORE, Human Relation / Recruit Manager". This is obviously wrong. In any professional letters, the name of the sender appears after 'regards' and not the company/organisation name. In addition, it is Manager-Human Relations and Recruitment and not like what has been mentioned above.
4. If you still have doubts about the email, visit the company's website. Contact and check with them if any such recruitment is going on or not. Better, forward the email to the company's HRD or corporate communications department, informing them that you want to know if they have sent any such mails.
5. Finally, do not pay any heed to such messages; simply mark them as "spam" and click delete.
Despite its rapid expansion and big-ticket deals, Gitanjali Gems’ financials and stock movement is nothing to write home about
Gitanjali Gems Limited, a manufacturer and retailer of diamonds & jewellery, has been trying to expand its business horizon, with a number of overseas acquisitions and strategic moves over the past few years.
From the established retail & lifestyle sectors and to investment in real estate, the company has its fingers in a number of business pies. Despite all these overseas expansionary moves, its profits from its core business seem shaky.
A closer look at the financials of the company does not reveal a glittering picture. Gitanjali's operating margin has remained between 6%-8% quarter after quarter; this does not warrant the ambitious expansion and diversification plans frequently announced by the company.
For instance, for the September 2010 quarter, with net sales at Rs1,358.08 crore and operational profit of Rs79.05 crore, the operating margin stood at 6%.
While profits remain under pressure, the company continues to 'expand' overseas.
On 2 February 2011, the company said in a filing to the Bombay Stock Exchange (BSE) that it was "aiming to acquire (the) assets (of) M/s DIT Group SpA., an Italy-based jewellery company. However, in the same release, Gitanjali confirmed that DIT "is under liquidation process with the Civil Court of Alessandria (Italy)."
The Indian company also claimed that Gitanjali "has fulfilled the conditions prescribed by the (Italian) Court and now the matter is up for completion of final formalities."
On 28 December 2010, Gitanjali Gems Ltd informed the BSE that it had "acquired 90% stake in 'Giantti Italia S.R.L.', a company based in Milan, Italy." It confirmed that it had acquired the "said stake from its Dubai based wholly-owned subsidiary 'Gitanjali Ventures DMCC'. By virtue to this acquisition 'Giantti Italia S.R.L.' has become a direct subsidiary of the Company."
This acquisition was ostensibly aimed at "growth of the branded jewellery business and (to) gain the designing and branding concepts expertise from Italy."
In a recent interview with a business daily, Mehul Choksi, chairman and managing director, Gitanjali, said that his company was "planning an investment of about $100 million-$150 million in its e-retailing venture, which it was hoping to launch by the end of FY11."
In yet another interview with a business news channel last month, Mr Choksi had said that the company was "targeting" to bring down its debt by "more than Rs500 crore in the next year (2012)."
The stock hit an intraday high of Rs395 on 12 November 2010. But from then onwards, the scrip has steadily dropped. Today, the scrip was trading at Rs199.95 on the BSE.
In 2006, Gitanjali had announced that it had acquired a majority ownership interest in Samuels Jewelers Inc, in Austin, Texas.
But despite its rapid expansion and big-ticket deals, the financials and the stock movement are nothing to write home about.
The Committee constituted in June last year to review the existing system of customer service and grievance redressal in the banking system is expected to release its report soon
Small and retail borrowers of banks, who have been bearing inordinate delays in getting their grievances redressed or those who are subjected to unfair treatment from their banks, should expect a plan of action from the government very soon.
The Committee on Customer Service in Banks, under the chairmanship of former SEBI chief M Damodaran, is expected to come out with its final report by the 15th of this month, sources close to the development have informed Moneylife.
"The Damodaran Committee will table the report on customer services by the 15th of this month. If the logistics are properly taken care of, we may even see the report being released earlier-before the 10th of this month," said Ashok Rawat, Hon Secretary, All-India Bank Depositors' Association (Mumbai).
The Committee is expected to undertake a strict review of the existing system of attending to customer service in banks, including the approach, attitude and fair treatment to customers from retail, small and pensioners segment. The Committee has also been tasked to evaluate the existing system of grievance redressal mechanism prevalent in banks, its structure and efficacy and recommend measures for expeditious resolution of complaints.
The Committee may also lay down a suitable timeframe for disposal of complaints including last escalation point within that timeframe.
The key focus of the Committee, however, is to review the functioning of the Banking Ombudsman Scheme. It is expected to take a hard look at the structure and legal framework of the Scheme, recommending some steps to give it more teeth and make it more responsive.
The Banking Ombudsman (BO) Scheme was established by the Reserve Bank of India (RBI) in 1995 to provide speedy solutions to grievances faced by bank customers. Although the number of complaints received through this forum has increased in recent times, the lack of awareness among the customers was a big concern.
Through some proactive measures taken by the RBI and awareness campaigns conducted by the Ombudsman, the scenario looks much brighter today. Even then, a lot needs to be done to make the Scheme function more effectively.
During 2009-10, the BO received 79,266 complaints-an increase of 15% from 69,117 complaints received in 2008-09. However, this jump was much lower than the 44% rise in 2008-2009. Most notably, the complaints received from rural areas showed a 32% rise, comparable to the 34% jump seen in metropolitan areas.
Subhash Sawant, general secretary, Indian National Bank Employees' Federation (INBEF), told Moneylife that various unions had been asked to suggest measures to improve the present working of the BO.
The Committee has even given its in-principle acceptance to a couple of the recommendations. The name 'ombudsman' is not easily understood by the common man and hence, it was suggested that it be changed to a more suitable name, 'lokpal'.
Another suggestion, accepted by the BO, was to have more offices of the Ombudsman apart from the ones in Maharashtra and Goa, to make it more accessible to the masses.
Yet another recommendation made by the unions was to have separate counters for senior citizens installed at bank branches between the 1st and 10th of every month, to make it easier for pensioners to collect their money.
Apart from this, the Committee is also expected to suggest measures for leveraging technology for better customer service with proper safeguards including legal aspects in the light of increasing use of Internet and IT for bank products and services. It will also recommend measures to enhance consumer protection and review the role of the Board of Directors of banks and the role of regulators in customer service matters.